Khai N. Truong

Suhyeon Yoo, Khai N. Truong, Young-Ho Kim

d/Deaf and hearing song-signers have become prevalent across video-sharing platforms, but translating songs into sign language remains cumbersome and inaccessible. Our formative study revealed the challenges song-signers face, including semantic, syntactic, expressive, and rhythmic considerations in translations. We present ELMI, an accessible song-signing tool that assists in translating lyrics into sign language. ELMI enables users to edit glosses line-by-line, with real-time synced lyric and music video snippets. Users can also chat with a large language model-driven AI to discuss meaning, glossing, emoting, and timing. Through an exploratory study with 13 song-signers, we examined how ELMI facilitates their workflows and how song-signers leverage and receive an LLM-driven chat for translation. Participants successfully adopted ELMI to song-signing, with active discussions throughout. They also reported improved confidence and independence in their translations, finding ELMI encouraging, constructive, and informative. We discuss research and design implications for accessible and culturally sensitive song-signing translation tools.

Franklin Mingzhe Li, Cheng Lu, Zhicong Lu et al.

Deaf and Hard-of-Hearing (DHH) audiences have long complained about caption qualities for many online videos created by individual content creators on video-sharing platforms (e.g., YouTube). However, there lack explorations of practices, challenges, and perceptions of online video captions from the perspectives of both individual content creators and DHH audiences. In this work, we first explore DHH audiences' feedback on and reactions to YouTube video captions through interviews with 13 DHH individuals, and uncover DHH audiences' experiences, challenges, and perceptions on watching videos created by individual content creators (e.g., manually added caption tags could create additional confidence and trust in caption qualities for DHH audiences). We then discover individual content creators' practices, challenges, and perceptions on captioning their videos (e.g., back-captioning problems) by conducting a YouTube video analysis with 189 captioning-related YouTube videos, followed by a survey with 62 individual content creators. Overall, our findings provide an in-depth understanding of captions generated by individual content creators and bridge the knowledge gap mutually between content creators and DHH audiences on captions.

Franklin Mingzhe Li, Di Laura Chen, Mingming Fan et al.

Despite the potential benefits of assistive technologies (ATs) for people with various disabilities, only around 7% of Chinese with disabilities have had an opportunity to use ATs. Even for those who have used ATs, the abandonment rate was high. Although China has the world's largest population with disabilities, prior research exploring how ATs are used and perceived, and why ATs are abandoned have been conducted primarily in North America and Europe. In this paper, we present an interview study conducted in China with 26 people with various disabilities to understand their practices, challenges, perceptions, and misperceptions of using ATs. From the study, we learned about factors that influence AT adoption practices (e.g., misuse of accessible infrastructure, issues with replicating existing commercial ATs), challenges using ATs in social interactions (e.g., Chinese stigma), and misperceptions about ATs (e.g., ATs should overcome inaccessible social infrastructures). Informed by the findings, we derive a set of design considerations to bridge the existing gaps in AT design (e.g., manual vs. electronic ATs) and to improve ATs' social acceptability in China.

Karan Grewal, Khai N. Truong

In this study, we aim to identify moments of rudeness between two individuals. In particular, we segment all occurrences of rudeness in conversations into three broad, distinct categories and try to identify each. We show how machine learning algorithms can be used to identify rudeness based on acoustic and semantic signals extracted from conversations. Furthermore, we make note of our shortcomings in this task and highlight what makes this problem inherently difficult. Finally, we provide next steps which are needed to ensure further success in identifying rudeness in conversations.