39.3HCApr 7
Learning Password Best Practices Through In-Task InstructionQian Ma, Yingfan Zhou, Shubhang Kaushik et al.
Users often make security- and privacy-relevant decisions without a clear understanding of the rules that govern safe behavior. We introduce pedagogical friction, a design approach that inserts brief, instructional interactions at the moment of action. We evaluate this approach in the context of password creation, a familiar task with clear quality criteria. We conducted a randomized study with 128 participants across four interface conditions that varied the depth and interactivity of guidance. We assessed three outcomes: (1) rule compliance in a subsequent password task without guidance, (2) accuracy on survey questions tied to password rules, and (3) behavior-knowledge alignment, which captures whether participants who correctly followed a rule also recognized it on the survey. Across the guided conditions, participants corrected most rule violations in the follow-up task and showed high behavior-knowledge alignment. Survey results suggested clearer advantages for some rule types, especially symbol related questions. These results position pedagogical friction as a lightweight intervention for security- and privacy-critical interfaces.
LGSep 5, 2024
Privacy Bias in Language Models: A Contextual Integrity-based Auditing MetricYan Shvartzshnaider, Vasisht Duddu
As large language models (LLMs) are integrated into sociotechnical systems, it is crucial to examine the privacy biases they exhibit. We define privacy bias as the appropriateness value of information flows in responses from LLMs. A deviation between privacy biases and expected values, referred to as privacy bias delta, may indicate privacy violations. As an auditing metric, privacy bias can help (a) model trainers evaluate the ethical and societal impact of LLMs, (b) service providers select context-appropriate LLMs, and (c) policymakers assess the appropriateness of privacy biases in deployed LLMs. We formulate and answer a novel research question: how can we reliably examine privacy biases in LLMs and the factors that influence them? We present a novel approach for assessing privacy biases using a contextual integrity-based methodology to evaluate the responses from various LLMs. Our approach accounts for the sensitivity of responses across prompt variations, which hinders the evaluation of privacy biases. Finally, we investigate how privacy biases are affected by model capacities and optimizations.
CRDec 10, 2020
Virtual Classrooms and Real Harms: Remote Learning at U.S. UniversitiesShaanan Cohney, Ross Teixeira, Anne Kohlbrenner et al.
Universities have been forced to rely on remote educational technology to facilitate the rapid shift to online learning. In doing so, they acquire new risks of security vulnerabilities and privacy violations. To help universities navigate this landscape, we develop a model that describes the actors, incentives, and risks, informed by surveying 49 educators and 14 administrators at U.S. universities. Next, we develop a methodology for administrators to assess security and privacy risks of these products. We then conduct a privacy and security analysis of 23 popular platforms using a combination of sociological analyses of privacy policies and 129 state laws, alongside a technical assessment of platform software. Based on our findings, we develop recommendations for universities to mitigate the risks to their stakeholders.
CLOct 1, 2020
Beyond The Text: Analysis of Privacy Statements through Syntactic and Semantic Role LabelingYan Shvartzshnaider, Ananth Balashankar, Vikas Patidar et al.
This paper formulates a new task of extracting privacy parameters from a privacy policy, through the lens of Contextual Integrity, an established social theory framework for reasoning about privacy norms. Privacy policies, written by lawyers, are lengthy and often comprise incomplete and vague statements. In this paper, we show that traditional NLP tasks, including the recently proposed Question-Answering based solutions, are insufficient to address the privacy parameter extraction problem and provide poor precision and recall. We describe 4 different types of conventional methods that can be partially adapted to address the parameter extraction task with varying degrees of success: Hidden Markov Models, BERT fine-tuned models, Dependency Type Parsing (DP) and Semantic Role Labeling (SRL). Based on a detailed evaluation across 36 real-world privacy policies of major enterprises, we demonstrate that a solution combining syntactic DP coupled with type-specific SRL tasks provides the highest accuracy for retrieving contextual privacy parameters from privacy statements. We also observe that incorporating domain-specific knowledge is critical to achieving high precision and recall, thus inspiring new NLP research to address this important problem in the privacy domain.
CYMay 15, 2018
Discovering Smart Home Internet of Things Privacy Norms Using Contextual IntegrityNoah Apthorpe, Yan Shvartzshnaider, Arunesh Mathur et al.
The proliferation of Internet of Things (IoT) devices for consumer "smart" homes raises concerns about user privacy. We present a survey method based on the Contextual Integrity (CI) privacy framework that can quickly and efficiently discover privacy norms at scale. We apply the method to discover privacy norms in the smart home context, surveying 1,731 American adults on Amazon Mechanical Turk. For $2,800 and in less than six hours, we measured the acceptability of 3,840 information flows representing a combinatorial space of smart home devices sending consumer information to first and third-party recipients under various conditions. Our results provide actionable recommendations for IoT device manufacturers, including design best practices and instructions for adopting our method for further research.
CRNov 7, 2017
The VACCINE Framework for Building DLP SystemsYan Shvartzshnaider, Zvonimir Pavlinovic, Thomas Wies et al.
Conventional Data Leakage Prevention (DLP) systems suffer from the following major drawback: Privacy policies that define what constitutes data leakage cannot be seamlessly defined and enforced across heterogeneous forms of communication. Administrators have the dual burden of: (1) manually self-interpreting policies from handbooks to specify rules (which is error-prone); (2) extracting relevant information flows from heterogeneous communication protocols and enforcing policies to determine which flows should be admissible. To address these issues, we present the Verifiable and ACtionable Contextual Integrity Norms Engine (VACCINE), a framework for building adaptable and modular DLP systems. VACCINE relies on (1) the theory of contextual integrity to provide an abstraction layer suitable for specifying reusable protocol-agnostic leakage prevention rules and (2) programming language techniques to check these rules against correctness properties and to enforce them faithfully within a DLP system implementation. We applied VACCINE to the Family Educational Rights and Privacy Act and Enron Corporation privacy regulations. We show that by using contextual integrity in conjunction with verification techniques, we can effectively create reusable privacy rules with specific correctness guarantees, and check the integrity of information flows against these rules. Our experiments in emulated enterprise settings indicate that VACCINE improves over current DLP system design approaches and can be deployed in enterprises involving tens of thousands of actors.
CRMay 7, 2015
Immutable Views -- Access control (to your information) for massesYan Shvartzshnaider
There are a lot of on going efforts in the research community as well as industry around providing privacy-preserving and secure storage for personal data. Although, over time it has adopted many tag lines such as Personal Information Hub [12], personal container [8], DataBox [4], Personal Data Store (PDS) [3] and many others, these are essentially reincarnations of a simple idea: provide a secure way and place for users to store their information and allow them to provision who has access to that information. In this paper, we would like to discuss a way to facilitate access control mechanism (AC) in the various "personal cloud" proposals.