HCSep 3, 2024
AI Governance in Higher Education: Case Studies of Guidance at Big Ten UniversitiesChuhao Wu, He Zhang, John M. Carroll
Generative AI has drawn significant attention from stakeholders in higher education. As it introduces new opportunities for personalized learning and tutoring support, it simultaneously poses challenges to academic integrity and leads to ethical issues. Consequently, governing responsible AI usage within higher education institutions (HEIs) becomes increasingly important. Leading universities have already published guidelines on Generative AI, with most attempting to embrace this technology responsibly. This study provides a new perspective by focusing on strategies for responsible AI governance as demonstrated in these guidelines. Through a case study of 14 prestigious universities in the United States, we identified the multi-unit governance of AI, the role-specific governance of AI, and the academic characteristics of AI governance from their AI guidelines. The strengths and potential limitations of these strategies and characteristics are discussed. The findings offer practical implications for guiding responsible AI usage in HEIs and beyond.
CRFeb 21, 2022
Using Illustrations to Communicate Differential Privacy Trust Models: An Investigation of Users' Comprehension, Perception, and Data Sharing DecisionAiping Xiong, Chuhao Wu, Tianhao Wang et al.
Proper communication is key to the adoption and implementation of differential privacy (DP). However, a prior study found that laypeople did not understand the data perturbation processes of DP and how DP noise protects their sensitive personal information. Consequently, they distrusted the techniques and chose to opt out of participating. In this project, we designed explanative illustrations of three DP models (Central DP, Local DP, Shuffler DP) to help laypeople conceptualize how random noise is added to protect individuals' privacy and preserve group utility. Following pilot surveys and interview studies, we conducted two online experiments (N = 595) examining participants' comprehension, privacy and utility perception, and data-sharing decisions across the three DP models. Besides the comparisons across the three models, we varied the noise levels of each model. We found that the illustrations can be effective in communicating DP to the participants. Given an adequate comprehension of DP, participants preferred strong privacy protection for a certain type of data usage scenarios (i.e., commercial interests) at both the model level and the noise level. We also obtained empirical evidence showing participants' acceptance of the Shuffler DP model for data privacy protection. Our findings have implications for multiple stakeholders for user-centered deployments of differential privacy, including app developers, DP model developers, data curators, and online users.