Peiju Liu

Yunhua Zhou, Pengyu Wang, Peiju Liu et al.

Most existing methods of Out-of-Domain (OOD) intent classification rely on extensive auxiliary OOD corpora or specific training paradigms. However, they are underdeveloped in the underlying principle that the models should have differentiated confidence in In- and Out-of-domain intent. In this work, we shed light on the fundamental cause of model overconfidence on OOD and demonstrate that calibrated subnetworks can be uncovered by pruning the overparameterized model. Calibrated confidence provided by the subnetwork can better distinguish In- and Out-of-domain, which can be a benefit for almost all post hoc methods. In addition to bringing fundamental insights, we also extend the Lottery Ticket Hypothesis to open-world scenarios. We conduct extensive experiments on four real-world datasets to demonstrate our approach can establish consistent improvements compared with a suite of competitive baselines.

Yunhua Zhou, Peiju Liu, Yuxin Wang et al.

Discovering new intents is of great significance to establishing Bootstrapped Task-Oriented Dialogue System. Most existing methods either lack the ability to transfer prior knowledge in the known intent data or fall into the dilemma of forgetting prior knowledge in the follow-up. More importantly, these methods do not deeply explore the intrinsic structure of unlabeled data, so they can not seek out the characteristics that make an intent in general. In this paper, starting from the intuition that discovering intents could be beneficial to the identification of the known intents, we propose a probabilistic framework for discovering intents where intent assignments are treated as latent variables. We adopt Expectation Maximization framework for optimization. Specifically, In E-step, we conduct discovering intents and explore the intrinsic structure of unlabeled data by the posterior of intent assignments. In M-step, we alleviate the forgetting of prior knowledge transferred from known intents by optimizing the discrimination of labeled data. Extensive experiments conducted in three challenging real-world datasets demonstrate our method can achieve substantial improvements.