Yuanchen Shi

Yuanchen Shi, Biao Ma, Longyin Zhang et al.

Stickers are increasingly used in social media to express sentiment and intent. Despite their significant impact on sentiment analysis and intent recognition, little research has been conducted in this area. To address this gap, we propose a new task: \textbf{M}ultimodal chat \textbf{S}entiment \textbf{A}nalysis and \textbf{I}ntent \textbf{R}ecognition involving \textbf{S}tickers (MSAIRS). Additionally, we introduce a novel multimodal dataset containing Chinese chat records and stickers excerpted from several mainstream social media platforms. Our dataset includes paired data with the same text but different stickers, the same sticker but different contexts, and various stickers consisting of the same images with different texts, allowing us to better understand the impact of stickers on chat sentiment and intent. We also propose an effective multimodal joint model, MMSAIR, featuring differential vector construction and cascaded attention mechanisms for enhanced multimodal fusion. Our experiments demonstrate the necessity and effectiveness of jointly modeling sentiment and intent, as they mutually reinforce each other's recognition accuracy. MMSAIR significantly outperforms traditional models and advanced MLLMs, demonstrating the challenge and uniqueness of sticker interpretation in social media. Our dataset and code are available on https://github.com/FakerBoom/MSAIRS-Dataset.

Yuanchen Shi, Longyin Zhang, Fang Kong

The growing need for psychological support due to increasing pressures has exposed the scarcity of relevant datasets, particularly in non-English languages. To address this, we propose a framework that leverages limited real-world data and expert knowledge to fine-tune two large language models: Dialog Generator and Dialog Modifier. The Generator creates large-scale psychological counseling dialogues based on predefined paths, which guide system response strategies and user interactions, forming the basis for effective support. The Modifier refines these dialogues to align with real-world data quality. Through both automated and manual review, we construct the Chinese Psychological support Dialogue Dataset (CPsDD), containing 68K dialogues across 13 groups, 16 psychological problems, 13 causes, and 12 support focuses. Additionally, we introduce the Comprehensive Agent Dialogue Support System (CADSS), where a Profiler analyzes user characteristics, a Summarizer condenses dialogue history, a Planner selects strategies, and a Supporter generates empathetic responses. The experimental results of the Strategy Prediction and Emotional Support Conversation (ESC) tasks demonstrate that CADSS achieves state-of-the-art performance on both CPsDD and ESConv datasets.