Shehroze Farooqi

Muhammad Ikram, Lucky Onwuzurike, Shehroze Farooqi et al.

Social networks offer convenient ways to seamlessly reach out to large audiences. In particular, Facebook pages are increasingly used by businesses, brands, and organizations to connect with multitudes of users worldwide. As the number of likes of a page has become a de-facto measure of its popularity and profitability, an underground market of services artificially inflating page likes, aka like farms, has emerged alongside Facebook's official targeted advertising platform. Nonetheless, there is little work that systematically analyzes Facebook pages' promotion methods. Aiming to fill this gap, we present a honeypot-based comparative measurement study of page likes garnered via Facebook advertising and from popular like farms. First, we analyze likes based on demographic, temporal, and social characteristics, and find that some farms seem to be operated by bots and do not really try to hide the nature of their operations, while others follow a stealthier approach, mimicking regular users' behavior. Next, we look at fraud detection algorithms currently deployed by Facebook and show that they do not work well to detect stealthy farms which spread likes over longer timespans and like popular pages to mimic regular users. To overcome their limitations, we investigate the feasibility of timeline-based detection of like farm accounts, focusing on characterizing content generated by Facebook accounts on their timelines as an indicator of genuine versus fake social activity. We analyze a range of features, grouped into two main categories: lexical and non-lexical. We find that like farm accounts tend to re-share content, use fewer words and poorer vocabulary, and more often generate duplicate comments and likes compared to normal users. Using relevant lexical and non-lexical features, we build a classifier to detect like farms accounts that achieves precision higher than 99% and 93% recall.

Muhammad Ikram, Lucky Onwuzurike, Shehroze Farooqi et al.

As businesses increasingly rely on social networking sites to engage with their customers, it is crucial to understand and counter reputation manipulation activities, including fraudulently boosting the number of Facebook page likes using like farms. To this end, several fraud detection algorithms have been proposed and some deployed by Facebook that use graph co-clustering to distinguish between genuine likes and those generated by farm-controlled profiles. However, as we show in this paper, these tools do not work well with stealthy farms whose users spread likes over longer timespans and like popular pages, aiming to mimic regular users. We present an empirical analysis of the graph-based detection tools used by Facebook and highlight their shortcomings against more sophisticated farms. Next, we focus on characterizing content generated by social networks accounts on their timelines, as an indicator of genuine versus fake social activity. We analyze a wide range of features extracted from timeline posts, which we group into two main classes: lexical and non-lexical. We postulate and verify that like farm accounts tend to often re-share content, use fewer words and poorer vocabulary, and more often generate duplicate comments and likes compared to normal users. We extract relevant lexical and non-lexical features and and use them to build a classifier to detect like farms accounts, achieving significantly higher accuracy, namely, at least 99% precision and 93% recall.

Shehroze Farooqi, Muhammad Ikram, Emiliano De Cristofaro et al.

Over the past few years, many black-hat marketplaces have emerged that facilitate access to reputation manipulation services such as fake Facebook likes, fraudulent search engine optimization (SEO), or bogus Amazon reviews. In order to deploy effective technical and legal countermeasures, it is important to understand how these black-hat marketplaces operate, shedding light on the services they offer, who is selling, who is buying, what are they buying, who is more successful, why are they successful, etc. Toward this goal, in this paper, we present a detailed micro-economic analysis of a popular online black-hat marketplace, namely, SEOClerks.com. As the site provides non-anonymized transaction information, we set to analyze selling and buying behavior of individual users, propose a strategy to identify key users, and study their tactics as compared to other (non-key) users. We find that key users: (1) are mostly located in Asian countries, (2) are focused more on selling black-hat SEO services, (3) tend to list more lower priced services, and (4) sometimes buy services from other sellers and then sell at higher prices. Finally, we discuss the implications of our analysis with respect to devising effective economic and legal intervention strategies against marketplace operators and key users.