Andrew Vande Moere

Xinyan Yu, Marius Hoggenmueller, Xin Lu et al.

Urban HCI investigates how digital technologies shape human behaviour within the social, spatial, temporal dynamics of public space. Meanwhile, robotic furniture research demonstrates how the purposeful animation of mundane utilitarian elements can influence human behaviour in everyday contexts. Taken together, these strands highlight an untapped opportunity to investigate how animated public furniture could mediate social interaction in urban environments. In this paper, we present the design process and in-the-wild study of mobile robotic benches that reconfigure with a semi-outdoor public space. Our findings show that the gestural performance of the benches manifested three affordances perceived by passersby, they activated engagement as robots, redistributed engagement as spatial elements, and settled engagement as infrastructure. We proposed an Affordance Transition Model (ATM) describing how robotic furniture could proactively facilitate transition between these affordances to engage passersby. Our study bridges robotic furniture and urban HCI to activate human experience with the built environment purposefully.

Burak Pak, Alvin Chua, Andrew Vande Moere

FixMyStreet (FMS) is a web-based civic participation platform that allows inhabitants to report environmental defects like potholes and damaged pavements to the government. In this paper, we examine the use of FMS in Brussels, the capital city of Belgium. Analyzing a total of 30,041 reports since its inception in 2013, we demonstrate how civic participation on FMS varies between the ethnically diverse districts in Brussels. We compare FMS use to a range of sociodemographic indicators derived from official city statistics as well as geotagged social media data from Twitter. Our statistical analysis revealed several significant differences between the districts that suggested that crowdsourced civic participation platforms tend to marginalize low-income and ethnically diverse communities. In this respect, our findings provide timely evidence to inform the design of more inclusive crowdsourced, civic participation platforms in the future.