IROct 26, 2017
Klout Topics for Modeling Interests and Expertise of Users Across Social NetworksSarah Ellinger, Prantik Bhattacharyya, Preeti Bhargava et al.
This paper presents Klout Topics, a lightweight ontology to describe social media users' topics of interest and expertise. Klout Topics is designed to: be human-readable and consumer-friendly; cover multiple domains of knowledge in depth; and promote data extensibility via knowledge base entities. We discuss why this ontology is well-suited for text labeling and interest modeling applications, and how it compares to available alternatives. We show its coverage against common social media interest sets, and examples of how it is used to model the interests of over 780M social media users on Klout.com. Finally, we open the ontology for external use.
IRMar 17, 2017
Global Entity Ranking Across Multiple LanguagesPrantik Bhattacharyya, Nemanja Spasojevic
We present work on building a global long-tailed ranking of entities across multiple languages using Wikipedia and Freebase knowledge bases. We identify multiple features and build a model to rank entities using a ground-truth dataset of more than 10 thousand labels. The final system ranks 27 million entities with 75% precision and 48% F1 score. We provide performance evaluation and empirical evidence of the quality of ranking across languages, and open the final ranked lists for future research.
IRAug 31, 2016
Mining Half a Billion Topical Experts Across Multiple Social NetworksNemanja Spasojevic, Prantik Bhattacharyya, Adithya Rao
Mining topical experts on social media is a problem that has gained significant attention due to its wide-ranging applications. Here we present the first study that combines data from four major social networks -- Twitter, Facebook, Google+ and LinkedIn, along with the Wikipedia graph and internet webpage text and metadata, to rank topical experts across the global population of users. We perform an in-depth analysis of 37 features derived from various data sources such as message text, user lists, webpages, social graphs and wikipedia. This large-scale study includes more than 12 billion messages over a 90-day sliding window and 58 billion social graph edges. Comparison reveals that features derived from Twitter Lists, Wikipedia, internet webpages and Twitter Followers are especially good indicators of expertise. We train an expertise ranking model using these features on a large ground truth dataset containing almost 90,000 labels. This model is applied within a production system that ranks over 650 million experts in more than 9,000 topical domains on a daily basis. We provide results and examples on the effectiveness of our expert ranking system, along with empirical validation. Finally, we make the topical expertise data available through open REST APIs for wider use.