Bo Xiao

Xingxian Liu, Bin Duan, Bo Xiao et al.

Query-focused meeting summarization (QFMS) aims to generate summaries from meeting transcripts in response to a given query. Previous works typically concatenate the query with meeting transcripts and implicitly model the query relevance only at the token level with attention mechanism. However, due to the dilution of key query-relevant information caused by long meeting transcripts, the original transformer-based model is insufficient to highlight the key parts related to the query. In this paper, we propose a query-aware framework with joint modeling token and utterance based on Query-Utterance Attention. It calculates the utterance-level relevance to the query with a dense retrieval module. Then both token-level query relevance and utterance-level query relevance are combined and incorporated into the generation process with attention mechanism explicitly. We show that the query relevance of different granularities contributes to generating a summary more related to the query. Experimental results on the QMSum dataset show that the proposed model achieves new state-of-the-art performance.

Xuxin Cheng, Ke Zeng, Zhiquan Cao et al.

Enhancing customer experience is essential for business success, particularly as service demands grow in scale and complexity. Generative artificial intelligence and Large Language Models (LLMs) have empowered intelligent interaction systems to deliver efficient, personalized, and 24/7 support. In practice, intelligent interaction systems encounter several challenges: (1) Constructing high-quality data for cold-start training is difficult, hindering self-evolution and raising labor costs. (2) Multi-turn dialogue performance remains suboptimal due to inadequate intent understanding, rule compliance, and solution extraction. (3) Frequent evolution of business rules affects system operability and transferability, constraining low-cost expansion and adaptability. (4) Reliance on a single LLM is insufficient in complex scenarios, where the absence of multi-agent frameworks and effective collaboration undermines process completeness and service quality. (5) The open-domain nature of multi-turn dialogues, lacking unified golden answers, hampers quantitative evaluation and continuous optimization. To address these challenges, we introduce WOWService, an intelligent interaction system tailored for industrial applications. With the integration of LLMs and multi-agent architectures, WOWService enables autonomous task management and collaborative problem-solving. Specifically, WOWService focuses on core modules including data construction, general capability enhancement, business scenario adaptation, multi-agent coordination, and automated evaluation. Currently, WOWService is deployed on the Meituan App, achieving significant gains in key metrics, e.g., User Satisfaction Metric 1 (USM 1) -27.53% and User Satisfaction Metric 2 (USM 2) +25.51%, demonstrating its effectiveness in capturing user needs and advancing personalized service.

Ziwei Wang, Weibang Bai, Zhang Chen et al.

The traditional master-slave teleoperation relies on human expertise without correction mechanisms, resulting in excessive physical and mental workloads. To address these issues, a co-pilot-in-the-loop control framework is investigated for cooperative teleoperation. A deep deterministic policy gradient(DDPG) based agent is realised to effectively restore the master operators' intents without prior knowledge on time delay. The proposed framework allows for introducing an operator (i.e., co-pilot) to generate commands at the slave side, whose weights are optimally assigned online through DDPG-based arbitration, thereby enhancing the command robustness in the case of possible human operational errors. With the help of interval type-2(IT2) Takagi-Sugeno (T-S) fuzzy identification, force feedback can be reconstructed at the master side without a sense of delay, thus ensuring the telepresence performance in the force-sensor-free scenarios. Two experimental applications validate the effectiveness of the proposed framework.

Ya-Yen Tsai, Bo Xiao, Edward Johns et al.

Learning from Demonstration is increasingly used for transferring operator manipulation skills to robots. In practice, it is important to cater for limited data and imperfect human demonstrations, as well as underlying safety constraints. This paper presents a constrained-space optimization and reinforcement learning scheme for managing complex tasks. Through interactions within the constrained space, the reinforcement learning agent is trained to optimize the manipulation skills according to a defined reward function. After learning, the optimal policy is derived from the well-trained reinforcement learning agent, which is then implemented to guide the robot to conduct tasks that are similar to the experts' demonstrations. The effectiveness of the proposed method is verified with a robotic suturing task, demonstrating that the learned policy outperformed the experts' demonstrations in terms of the smoothness of the joint motion and end-effector trajectories, as well as the overall task completion time.

Dario Amodei, Rishita Anubhai, Eric Battenberg et al.

We show that an end-to-end deep learning approach can be used to recognize either English or Mandarin Chinese speech--two vastly different languages. Because it replaces entire pipelines of hand-engineered components with neural networks, end-to-end learning allows us to handle a diverse variety of speech including noisy environments, accents and different languages. Key to our approach is our application of HPC techniques, resulting in a 7x speedup over our previous system. Because of this efficiency, experiments that previously took weeks now run in days. This enables us to iterate more quickly to identify superior architectures and algorithms. As a result, in several cases, our system is competitive with the transcription of human workers when benchmarked on standard datasets. Finally, using a technique called Batch Dispatch with GPUs in the data center, we show that our system can be inexpensively deployed in an online setting, delivering low latency when serving users at scale.

William B. March, Bo Xiao, George Biros

We present a fast algorithm for kernel summation problems in high-dimensions. These problems appear in computational physics, numerical approximation, non-parametric statistics, and machine learning. In our context, the sums depend on a kernel function that is a pair potential defined on a dataset of points in a high-dimensional Euclidean space. A direct evaluation of the sum scales quadratically with the number of points. Fast kernel summation methods can reduce this cost to linear complexity, but the constants involved do not scale well with the dimensionality of the dataset. The main algorithmic components of fast kernel summation algorithms are the separation of the kernel sum between near and far field (which is the basis for pruning) and the efficient and accurate approximation of the far field. We introduce novel methods for pruning and approximating the far field. Our far field approximation requires only kernel evaluations and does not use analytic expansions. Pruning is not done using bounding boxes but rather combinatorially using a sparsified nearest-neighbor graph of the input. The time complexity of our algorithm depends linearly on the ambient dimension. The error in the algorithm depends on the low-rank approximability of the far field, which in turn depends on the kernel function and on the intrinsic dimensionality of the distribution of the points. The error of the far field approximation does not depend on the ambient dimension. We present the new algorithm along with experimental results that demonstrate its performance. We report results for Gaussian kernel sums for 100 million points in 64 dimensions, for one million points in 1000 dimensions, and for problems in which the Gaussian kernel has a variable bandwidth. To the best of our knowledge, all of these experiments are impossible or prohibitively expensive with existing fast kernel summation methods.