Nattadaporn Lertcheva

Hardik B. Sailor, Aw Ai Ti, Chen Fang Yih Nancy et al.

We present MERaLiON-SER, a robust speech emotion recognition model designed for English and Southeast Asian languages. The model is trained using a hybrid objective combining weighted categorical cross-entropy and Concordance Correlation Coefficient (CCC) losses for joint discrete and dimensional emotion modelling. This dual approach enables the model to capture both the distinct categories of emotion (like happy or angry) and the fine-grained, such as arousal (intensity), valence (positivity/negativity), and dominance (sense of control), leading to a more comprehensive and robust representation of human affect. Extensive evaluations across multilingual Singaporean languages (English, Chinese, Malay, and Tamil ) and other public benchmarks show that MERaLiON-SER consistently surpasses both open-source speech encoders and large Audio-LLMs. These results underscore the importance of specialised speech-only models for accurate paralinguistic understanding and cross-lingual generalisation. Furthermore, the proposed framework provides a foundation for integrating emotion-aware perception into future agentic audio systems, enabling more empathetic and contextually adaptive multimodal reasoning.

Qiongqiong Wang, Hardik Bhupendra Sailor, Tianchi Liu et al.

Recent speech-LLMs have shown impressive performance in tasks like transcription and translation, yet they remain limited in understanding the paralinguistic aspects of speech crucial for social and emotional intelligence. We propose CP-Bench, a benchmark for evaluating speech-LLMs on contextual paralinguistic reasoning the integration of verbal content with non-verbal cues like emotion and prosody. The benchmark includes two curated question answering (QA) datasets requiring both linguistic and empathetic understanding. We evaluate state-of-the-art speech-LLMs from both open and closed-source models and perform a comprehensive analysis across different question types. The top two models were further analyzed under temperature tuning to understand its effect on this task. Our benchmark reveals a key gap in existing evaluations and offers insights into building more context-aware and emotionally intelligent speech-capable LLMs.