Heiko Wersing

Judith Sieker, Simeon Junker, Ronja Utescher et al.

We examine how users perceive the limitations of an AI system when it encounters a task that it cannot perform perfectly and whether providing explanations alongside its answers aids users in constructing an appropriate mental model of the system's capabilities and limitations. We employ a visual question answer and explanation task where we control the AI system's limitations by manipulating the visual inputs: during inference, the system either processes full-color or grayscale images. Our goal is to determine whether participants can perceive the limitations of the system. We hypothesize that explanations will make limited AI capabilities more transparent to users. However, our results show that explanations do not have this effect. Instead of allowing users to more accurately assess the limitations of the AI system, explanations generally increase users' perceptions of the system's competence - regardless of its actual performance.

Daniel Tanneberg, Felix Ocker, Stephan Hasler et al.

How can a robot provide unobtrusive physical support within a group of humans? We present Attentive Support, a novel interaction concept for robots to support a group of humans. It combines scene perception, dialogue acquisition, situation understanding, and behavior generation with the common-sense reasoning capabilities of Large Language Models (LLMs). In addition to following user instructions, Attentive Support is capable of deciding when and how to support the humans, and when to remain silent to not disturb the group. With a diverse set of scenarios, we show and evaluate the robot's attentive behavior, which supports and helps the humans when required, while not disturbing if no help is needed.

Hendric Voß, Heiko Wersing, Stefan Kopp

Detecting mental states of human users is crucial for the development of cooperative and intelligent robots, as it enables the robot to understand the user's intentions and desires. Despite their importance, it is difficult to obtain a large amount of high quality data for training automatic recognition algorithms as the time and effort required to collect and label such data is prohibitively high. In this paper we present a multimodal machine learning approach for detecting dis-/agreement and confusion states in a human-robot interaction environment, using just a small amount of manually annotated data. We collect a data set by conducting a human-robot interaction study and develop a novel preprocessing pipeline for our machine learning approach. By combining semi-supervised and supervised architectures, we are able to achieve an average F1-score of 81.1\% for dis-/agreement detection with a small amount of labeled data and a large unlabeled data set, while simultaneously increasing the robustness of the model compared to the supervised approach.

Jan Philip Göpfert, Ulrike Kuhl, Lukas Hindemith et al.

While Machine learning gives rise to astonishing results in automated systems, it is usually at the cost of large data requirements. This makes many successful algorithms from machine learning unsuitable for human-machine interaction, where the machine must learn from a small number of training samples that can be provided by a user within a reasonable time frame. Fortunately, the user can tailor the training data they create to be as useful as possible, severely limiting its necessary size -- as long as they know about the machine's requirements and limitations. Of course, acquiring this knowledge can in turn be cumbersome and costly. This raises the question of how easy machine learning algorithms are to interact with. In this work, we address this issue by analyzing the intuitiveness of certain algorithms when they are actively taught by users. After developing a theoretical framework of intuitiveness as a property of algorithms, we introduce an active teaching paradigm involving a prototypical two-dimensional spatial learning task as a method to judge the efficacy of human-machine interactions. Finally, we present and discuss the results of a large-scale user study into the performance and teaching strategies of 800 users interacting with two prominent machine learning algorithms in our system, providing first evidence for the role of intuition as an important factor impacting human-machine interaction.

Lydia Fischer, Barbara Hammer, Heiko Wersing

We analyse optimum reject strategies for prototype-based classifiers and real-valued rejection measures, using the distance of a data point to the closest prototype or probabilistic counterparts. We compare reject schemes with global thresholds, and local thresholds for the Voronoi cells of the classifier. For the latter, we develop a polynomial-time algorithm to compute optimum thresholds based on a dynamic programming scheme, and we propose an intuitive linear time, memory efficient approximation thereof with competitive accuracy. Evaluating the performance in various benchmarks, we conclude that local reject options are beneficial in particular for simple prototype-based classifiers, while the improvement is less pronounced for advanced models. For the latter, an accuracy-reject curve which is comparable to support vector machine classifiers with state of the art reject options can be reached.