Min Fu

Min Fu, Gang Luo, Xi Zheng et al.

Code clone is a serious problem in software and has the potential to software defects, maintenance overhead, and licensing violations. Therefore, clone detection is important for reducing maintenance effort and improving code quality during software evolution. A variety of clone detection techniques have been proposed to identify similar code in software. However, few of them can efficiently detect semantic clones (functionally similar code without any syntactic resemblance). Recently, several deep learning based clone detectors are proposed to detect semantic clones. However, these approaches have high cost in data labelling and model training. In this paper, we propose a novel approach that leverages word embedding and ensemble learning techniques to detect semantic clones. Our evaluation on a commonly used clone benchmark, BigCloneBench, shows that our approach significantly improves the precision and recall of semantic clone detection, in comparison to a token-based clone detector, SourcererCC, and another deep learning based clone detector, CDLH.

Min Fu, Jiwei Guan, Xi Zheng et al.

Efficient and appropriate online customer service is essential to large e-commerce businesses. Existing solution recommendation methods for online customer service are unable to determine the best solutions at runtime, leading to poor satisfaction of end customers. This paper proposes a novel intelligent framework, called ICS-Assist, to recommend suitable customer service solutions for service staff at runtime. Specifically, we develop a generalizable two-stage machine learning model to identify customer service scenarios and determine customer service solutions based on a scenario-solution mapping table. We implement ICS-Assist and evaluate it using an over 6-month field study with Alibaba Group. In our experiment, over 12,000 customer service staff use ICS-Assist to serve for over 230,000 cases per day on average. The experimen-tal results show that ICS-Assist significantly outperforms the traditional manual method, and improves the solution acceptance rate, the solution coverage rate, the average service time, the customer satisfaction rate, and the business domain catering rate by up to 16%, 25%, 6%, 14% and 17% respectively, compared to the state-of-the-art methods.

Qiuhua Liu, Min Fu, Xinqi Gong et al.

The high incidence rate of prostate disease poses a requirement in early detection for diagnosis. As one of the main imaging methods used for prostate cancer detection, Magnetic Resonance Imaging (MRI) has wide range of appearance and imbalance problems, making automated prostate segmentation fundamental but challenging. Here we propose a novel Densely Dilated Spatial Pooling Convolutional Network (DDSP ConNet) in encoder-decoder structure. It employs dense structure to combine dilated convolution and global pooling, thus supplies coarse segmentation results from encoder and decoder subnet and preserves more contextual information. To obtain richer hierarchical feature maps, residual long connection is furtherly adopted to fuse contexture features. Meanwhile, we adopt DSC loss and Jaccard loss functions to train our DDSP ConNet. We surprisingly found and proved that, in contrast to re-weighted cross entropy, DSC loss and Jaccard loss have a lot of benign properties in theory, including symmetry, continuity and differentiability about the parameters of network. Extensive experiments on the MICCAI PROMISE12 challenge dataset have been done to corroborate the effectiveness of our DDSP ConNet with DSC loss and Jaccard loss. Totally, our method achieves a score of 85.78 in the test dataset, outperforming most of other competitors.