Matei Ripeanu

Hassan Halawa, Matei Ripeanu, Konstantin Beznosov et al.

In the face of large-scale automated social engineering attacks to large online services, fast detection and remediation of compromised accounts are crucial to limit the spread of new attacks and to mitigate the overall damage to users, companies, and the public at large. We advocate a fully automated approach based on machine learning: we develop an early warning system that harnesses account activity traces to predict which accounts are likely to be compromised in the future and generate suspicious activity. We hypothesize that this early warning is key for a more timely detection of compromised accounts and consequently faster remediation. We demonstrate the feasibility and applicability of the system through an experiment at a large-scale online service provider using four months of real-world production data encompassing hundreds of millions of users. We show that - even using only login data to derive features with low computational cost, and a basic model selection approach - our classifier can be tuned to achieve good classification precision when used for forecasting. Our system correctly identifies up to one month in advance the accounts later flagged as suspicious with precision, recall, and false positive rates that indicate the mechanism is likely to prove valuable in operational settings to support additional layers of defense.

Elizeu Santos-Neto, Flavio Figueiredo, Nigini Oliveira et al.

Tagging is a popular feature that supports several collaborative tasks, including search, as tags produced by one user can help others finding relevant content. However, task performance depends on the existence of 'good' tags. A first step towards creating incentives for users to produce 'good' tags is the quantification of their value in the first place. This work fills this gap by combining qualitative and quantitative research methods. In particular, using contextual interviews, we first determine aspects that influence users' perception of tags' value for exploratory search. Next, we formalize some of the identified aspects and propose an information-theoretical method with provable properties that quantifies the two most important aspects (according to the qualitative analysis) that influence the perception of tag value: the ability of a tag to reduce the search space while retrieving relevant items to the user. The evaluation on real data shows that our method is accurate: tags that users consider more important have higher value than tags users have not expressed interest.

Elizeu Santos-Neto, David Condon, Nazareno Andrade et al.

User-generated content is shaping the dynamics of the World Wide Web. Indeed, an increasingly large number of systems provide mechanisms to support the growing demand for content creation, sharing, and management. Tagging systems are a particular class of these systems where users share and collaboratively annotate content such as photos and URLs. This collaborative behavior and the pool of user-generated metadata create opportunities to improve existing systems and to design new mechanisms. However, to realize this potential, it is necessary to understand the usage characteristics of current systems. This work addresses this issue characterizing three tagging systems (CiteULike, Connotea and del.icio.us) while focusing on three aspects: i) the patterns of information (tags and items) production; ii) the temporal dynamics of users' tag vocabularies; and, iii) the social aspects of tagging systems.