Lu Duan

Lu Duan, Haoyuan Hu, Zili Wu et al.

Balanced order batching problem (BOBP) arises from the process of warehouse picking in Cainiao, the largest logistics platform in China. Batching orders together in the picking process to form a single picking route, reduces travel distance. The reason for its importance is that order picking is a labor intensive process and, by using good batching methods, substantial savings can be obtained. The BOBP is a NP-hard combinational optimization problem and designing a good problem-specific heuristic under the quasi-real-time system response requirement is non-trivial. In this paper, rather than designing heuristics, we propose an end-to-end learning and optimization framework named Balanced Task-orientated Graph Clustering Network (BTOGCN) to solve the BOBP by reducing it to balanced graph clustering optimization problem. In BTOGCN, a task-oriented estimator network is introduced to guide the type-aware heterogeneous graph clustering networks to find a better clustering result related to the BOBP objective. Through comprehensive experiments on single-graph and multi-graphs, we show: 1) our balanced task-oriented graph clustering network can directly utilize the guidance of target signal and outperforms the two-stage deep embedding and deep clustering method; 2) our method obtains an average 4.57m and 0.13m picking distance ("m" is the abbreviation of the meter (the SI base unit of length)) reduction than the expert-designed algorithm on single and multi-graph set and has a good generalization ability to apply in practical scenario.

Yu Gong, Yu Zhu, Lu Duan et al.

This paper targets to a novel but practical recommendation problem named exact-K recommendation. It is different from traditional top-K recommendation, as it focuses more on (constrained) combinatorial optimization which will optimize to recommend a whole set of K items called card, rather than ranking optimization which assumes that "better" items should be put into top positions. Thus we take the first step to give a formal problem definition, and innovatively reduce it to Maximum Clique Optimization based on graph. To tackle this specific combinatorial optimization problem which is NP-hard, we propose Graph Attention Networks (GAttN) with a Multi-head Self-attention encoder and a decoder with attention mechanism. It can end-to-end learn the joint distribution of the K items and generate an optimal card rather than rank individual items by prediction scores. Then we propose Reinforcement Learning from Demonstrations (RLfD) which combines the advantages in behavior cloning and reinforcement learning, making it sufficient- and-efficient to train the model. Extensive experiments on three datasets demonstrate the effectiveness of our proposed GAttN with RLfD method, it outperforms several strong baselines with a relative improvement of 7.7% and 4.7% on average in Precision and Hit Ratio respectively, and achieves state-of-the-art (SOTA) performance for the exact-K recommendation problem.

Lu Duan, Haoyuan Hu, Yu Qian et al.

A 3D flexible bin packing problem (3D-FBPP) arises from the process of warehouse packing in e-commerce. An online customer's order usually contains several items and needs to be packed as a whole before shipping. In particular, 5% of tens of millions of packages are using plastic wrapping as outer packaging every day, which brings pressure on the plastic surface minimization to save traditional logistics costs. Because of the huge practical significance, we focus on the issue of packing cuboid-shaped items orthogonally into a least-surface-area bin. The existing heuristic methods for classic 3D bin packing don't work well for this particular NP-hard problem and designing a good problem-specific heuristic is non-trivial. In this paper, rather than designing heuristics, we propose a novel multi-task framework based on Selected Learning to learn a heuristic-like policy that generates the sequence and orientations of items to be packed simultaneously. Through comprehensive experiments on a large scale real-world transaction order dataset and online AB tests, we show: 1) our selected learning method trades off the imbalance and correlation among the tasks and significantly outperforms the single task Pointer Network and the multi-task network without selected learning; 2) our method obtains an average 5.47% cost reduction than the well-designed greedy algorithm which is previously used in our online production system.

Yu Gong, Xusheng Luo, Kenny Q. Zhu et al.

This paper studies the problem of automatically extracting a short title from a manually written longer description of E-commerce products for display on mobile devices. It is a new extractive summarization problem on short text inputs, for which we propose a feature-enriched network model, combining three different categories of features in parallel. Experimental results show that our framework significantly outperforms several baselines by a substantial gain of 4.5%. Moreover, we produce an extractive summarization dataset for E-commerce short texts and will release it to the research community.

Yu Gong, Xusheng Luo, Yu Zhu et al.

Slot filling is a critical task in natural language understanding (NLU) for dialog systems. State-of-the-art approaches treat it as a sequence labeling problem and adopt such models as BiLSTM-CRF. While these models work relatively well on standard benchmark datasets, they face challenges in the context of E-commerce where the slot labels are more informative and carry richer expressions. In this work, inspired by the unique structure of E-commerce knowledge base, we propose a novel multi-task model with cascade and residual connections, which jointly learns segment tagging, named entity tagging and slot filling. Experiments show the effectiveness of the proposed cascade and residual structures. Our model has a 14.6% advantage in F1 score over the strong baseline methods on a new Chinese E-commerce shopping assistant dataset, while achieving competitive accuracies on a standard dataset. Furthermore, online test deployed on such dominant E-commerce platform shows 130% improvement on accuracy of understanding user utterances. Our model has already gone into production in the E-commerce platform.