Rüdiger Pryss

Michael Winter, Heiko Neumann, Rüdiger Pryss et al.

Process models depict crucial artifacts for organizations regarding documentation, communication, and collaboration. The proper comprehension of such models is essential for an effective application. An important aspect in process model literacy constitutes the question how the information presented in process models is extracted and processed by the human visual system? For such visuospatial tasks, the visual system deploys a set of elemental operations, from whose compositions different visual routines are produced. This paper provides insights from an exploratory eye tracking study, in which visual routines during process model comprehension were contemplated. More specifically, n = 29 participants were asked to comprehend n = 18 process models expressed in the Business Process Model and Notation 2.0 reflecting diverse mappings (i.e., straight, upward, downward) and complexity levels. The performance measures indicated that even less complex process models pose a challenge regarding their comprehension. The upward mapping confronted participants' attention with more challenges, whereas the downward mapping was comprehended more effectively. Based on recorded eye movements, three gaze patterns applied during model comprehension were derived. Thereupon, we defined a general model which identifies visual routines and corresponding elemental operations during process model comprehension. Finally, implications for practice as well as research and directions for future work are discussed in this paper.

Michael Winter, Rüdiger Pryss, Thomas Probst et al.

The comprehension of business process models is crucial for enterprises. Prior research has shown that children as well as adolescents perceive and interpret graphical representations in a different manner compared to grown-ups. To evaluate this, observations in the context of business process models are presented in this paper obtained from a study on visual literacy in cultural education. We demonstrate that adolescents without expertise in process model comprehension are able to correctly interpret business process models expressed in terms of BPMN 2.0. In a comprehensive study, n = 205 learners (i.e., pupils at the age of 15) needed to answer questions related to process models they were confronted with, reflecting different levels of complexity. In addition, process models were created with varying styles of element labels. Study results indicate that an abstract description (i.e., using only alphabetic letters) of process models is understood more easily compared to concrete or pseudo} descriptions. As benchmark, results are compared with the ones of modeling experts (n = 40). Amongst others, study findings suggest using abstract descriptions in order to introduce novices to process modeling notations. With the obtained insights, we highlight that process models can be properly comprehended by novices.

Michael Winter, Rüdiger Pryss, Matthias Fink et al.

Process models constitute crucial artifacts in modern information systems and, hence, the proper comprehension of these models is of utmost importance in the utilization of such systems. Generally, process models are considered from two different perspectives: process modelers and readers. Both perspectives share similarities and differences in the comprehension of process models (e.g., diverse experiences when working with process models). The literature proposed many rules and guidelines to ensure a proper comprehension of process models for both perspectives. As a novel contribution in this context, this paper introduces the Process Model Comprehension Framework (PMCF) as a first step towards the measurement and quantification of the perspectives of process modelers and readers as well as the interaction of both regarding the comprehension of process models. Therefore, the PMCF describes an Evaluation Theory Tree based on the Communication Theory as well as the Conceptual Modeling Quality Framework and considers a total of 96 quality metrics in order to quantify process model comprehension. Furthermore, the PMCF was evaluated in a survey with 131 participants and has been implemented as well as applied successfully in a practical case study including 33 participants. To conclude, the PMCF allows for the identification of pitfalls and provides related information about how to assist process modelers as well as readers in order to foster and enable a proper comprehension of process models.

Marc Holfelder, Lena Mulansky, Winfried Schlee et al.

Within the healthcare environment, mobile health (mHealth) applications (apps) are more and more important. The number of new mHealth apps has risen steadily in the last years. Especially the Covid-19 pandemic has led to an enormous amount of app releases. Notably, in most countries, mHealth applications have to be already compliant with several regulatory aspects in order to be declared to be a 'medical app'. However, the latest applicable medical device regulation (MDR) does not comment in more detail on the topic of the requirements for mHealth applications. When developing a medical app, it is essential that all contributors in an interdisciplinary team - especially the software engineers - are aware of the specific regulatory requirements beforehand. The development process, however, should not be stalled too long due to the integration of the MDR. Therefore, a developing framework, which includes these aspects, is required, to enable a smooth development process. The paper at hand introduces the creation of such a framework on the basis of the Corona Health and Corona Check apps. The relevant regulatory guidelines are listed and summarized to a guidance for medical app developments. In particular, the important stages and faced challenges emerged during the entire development process are highlighted.

Felix Beierle, Uttam Dhakal, Caroline Cohrdes et al.

Several governments introduced or promoted the use of contact-tracing apps during the ongoing COVID-19 pandemic. In Germany, the related app is called Corona-Warn-App, and by end of 2020, it had 22.8 million downloads. Contact tracing is a promising approach for containing the spread of the novel coronavirus. It is only effective if there is a large user base, which brings new challenges like app users unfamiliar with using smartphones or apps. As Corona-Warn-App is voluntary to use, reaching many users and gaining a positive public perception is crucial for its effectiveness. Based on app reviews and tweets, we are analyzing the public perception of Corona-Warn-App. We collected and analyzed all 78,963 app reviews for the Android and iOS versions from release (June 2020) to beginning of February 2021, as well as all original tweets until February 2021 containing #CoronaWarnApp (43,082). For the reviews, the most common words and n-grams point towards technical issues, but it remains unclear, to what extent this is due to the app itself, the used Exposure Notification Framework, system settings on the user's phone, or the user's misinterpretations of app content. For Twitter data, overall, based on tweet content, frequent hashtags, and interactions with tweets, we conclude that the German Twitter-sphere widely reports adopting the app and promotes its use.

Carsten Vogel, Rüdiger Pryss, Johannes Schobel et al.

Through lockdowns and other severe changes to daily life, almost everyone is affected by the COVID-19 pandemic. Scientists and medical doctors are - among others - mainly interested in researching, monitoring, and improving physical and mental health of the general population. Mobile health apps (mHealth), and apps conducting ecological momentary assessments (EMA) respectively, can help in this context. However, developing such mobile applications poses many challenges like costly software development efforts, strict privacy rules, compliance with ethical guidelines, local laws, and regulations. In this paper, we present TrackYourHealth (TYH), a highly configurable, generic, and modular mobile data collection and EMA platform, which enabled us to develop and release two mobile multi-platform applications related to COVID-19 in just a few weeks. We present TYH and highlight specific challenges researchers and developers of similar apps may also face, especially when developing apps related to the medical field.

Burkhard Hoppenstedt, Manfred Reichert, Ghada El-Khawaga et al.

In the context of Industry 4.0, the knowledge extraction from sensor information plays an important role. Often, information gathered from sensor values reveals meaningful insights for production levels, such as anomalies or machine states. In our use case, we identify production phases through the inspection of sensor values with the help of convolutional neural networks. The data set stems from a tempering furnace used for metal heat treating. Our supervised learning approach unveils a promising accuracy for the chosen neural network that was used for the detection of production phases. We consider solutions like shown in this work as salient pillars in the field of predictive maintenance.

Felix Beierle, Vinh Thuy Tran, Mathias Allemand et al.

Context-aware applications stemming from diverse fields like mobile health, recommender systems, and mobile commerce potentially benefit from knowing aspects of the user's personality. As filling out personality questionnaires is tedious, we propose the prediction of the user's personality from smartphone sensor and usage data. In order to collect data for researching the relationship between smartphone data and personality, we developed the Android app TYDR (Track Your Daily Routine) which tracks smartphone data and utilizes psychometric personality questionnaires. With TYDR, we track a larger variety of smartphone data than similar existing apps, including metadata on notifications, photos taken, and music played back by the user. For the development of TYDR, we introduce a general context data model consisting of four categories that focus on the user's different types of interactions with the smartphone: physical conditions and activity, device status and usage, core functions usage, and app usage. On top of this, we develop the privacy model PM-MoDaC specifically for apps related to the collection of mobile data, consisting of nine proposed privacy measures. We present the implementation of all of those measures in TYDR. Although the utilization of the user's personality based on the usage of his or her smartphone is a challenging endeavor, it seems to be a promising approach for various types of context-aware mobile applications.

Felix Beierle, Vinh Thuy Tran, Mathias Allemand et al.

We present the Android app TYDR (Track Your Daily Routine) which tracks smartphone sensor and usage data and utilizes standardized psychometric personality questionnaires. With the app, we aim at collecting data for researching correlations between the tracked smartphone data and the user's personality in order to predict personality from smartphone data. In this paper, we highlight our approaches in addressing the challenges in developing such an app. We optimize the tracking of sensor data by assessing the trade-off of size of data and battery consumption and granularity of the stored information. Our user interface is designed to incentivize users to install the app and fill out questionnaires. TYDR processes and visualizes the tracked sensor and usage data as well as the results of the personality questionnaires. When developing an app that will be used in psychological studies, requirements posed by ethics commissions / institutional review boards and data protection officials have to be met. We detail our approaches concerning those requirements regarding the anonymized storing of user data, informing the users about the data collection, and enabling an opt-out option. We present our process for anonymized data storing while still being able to identify individual users who successfully completed a psychological study with the app.