Victor Muntés-Mulero

Victor Muntés-Mulero, Oscar Ripolles, Smrati Gupta et al.

Industry in all sectors is experiencing a profound digital transformation that puts software at the core of their businesses. In order to react to continuously changing user requirements and dynamic markets, companies need to build robust workflows that allow them to increase their agility in order to remain competitive. This increasingly rapid transformation, especially in domains like IoT or Cloud computing, poses significant challenges to guarantee high quality software, since dynamism and agile short-term planning reduce the ability to detect and manage risks. In this paper, we describe the main challenges related to managing risk in agile software development, building on the experience of more than 20 agile coaches operating continuously for 15 years with hundreds of teams in industries in all sectors. We also propose a framework to manage risks that considers those challenges and supports collaboration, agility, and continuous development. An implementation of that framework is then described in a tool that handles risks and mitigation actions associated with the development of multi-cloud applications. The methodology and the tool have been validated by a team of evaluators that were asked to consider its use in developing an urban smart mobility service and an airline flight scheduling system.

Katarzyna Biesialska, Xavier Franch, Victor Muntés-Mulero

Conducting empirical research in software engineering industry is a process, and as such, it should be generalizable. The aim of this paper is to discuss how academic researchers may address some of the challenges they encounter during conducting empirical research in the software industry by means of a systematic and structured approach. The protocol developed in this paper should serve as a practical guide for researchers and help them with conducting empirical research in this complex environment.

Marc Solé, Victor Muntés-Mulero, Annie Ibrahim Rana et al.

Automation and computer intelligence to support complex human decisions becomes essential to manage large and distributed systems in the Cloud and IoT era. Understanding the root cause of an observed symptom in a complex system has been a major problem for decades. As industry dives into the IoT world and the amount of data generated per year grows at an amazing speed, an important question is how to find appropriate mechanisms to determine root causes that can handle huge amounts of data or may provide valuable feedback in real-time. While many survey papers aim at summarizing the landscape of techniques for modelling system behavior and infering the root cause of a problem based in the resulting models, none of those focuses on analyzing how the different techniques in the literature fit growing requirements in terms of performance and scalability. In this survey, we provide a review of root-cause analysis, focusing on these particular aspects. We also provide guidance to choose the best root-cause analysis strategy depending on the requirements of a particular system and application.