HCJun 8, 2021
Towards Social Role-Based Interruptibility ManagementChristoph Anderson, Judith Simone Heinisch, Shohreh Deldari et al.
Pervasive and ubiquitous computing facilitates immediate access to information in the sense of always-on. Information such as news, messages, or reminders can significantly enhance our daily routines but are rendered useless or disturbing when not being aligned with our intrinsic interruptibility preferences. Attention management systems use machine learning to identify short-term opportune moments, so that information delivery leads to fewer interruptions. Humans' intrinsic interruptibility preferences - established for and across social roles and life domains - would complement short-term attention and interruption management approaches. In this article, we present our comprehensive results towards social role-based attention and interruptibility management. Our approach combines on-device sensing and machine learning with theories from social science to form a personalized two-stage classification model. Finally, we discuss the challenges of the current and future AI-driven attention management systems concerning privacy, ethical issues, and future directions.
HCJul 24, 2020
Exploring the Impact of COVID-19 Lockdown on Social Roles and Emotions while Working from HomeSam Nolan, Shakila Khan Rumi, Christoph Anderson et al.
In the opening months of 2020, COVID-19 changed the way for which people work, forcing more people to work from home. This research investigates the impact of COVID-19 on five researchers' work and private roles, happiness, and mobile and desktop activity patterns. Desktop and smartphone application usage were gathered before and during COVID-19. Individuals' roles and happiness were captured through experience sampling. Our analysis show that researchers tend to work more during COVID-19 resulting an imbalance of work and private roles. We also found that as working styles and patterns as well as individual behaviour changed, reported valence distribution was less varied in the later weeks of the pandemic when compared to the start. This shows a resilient adaptation to the disruption caused by the pandemic.
HCJul 10, 2019
The Impact of Private and Work-Related Smartphone Usage on InterruptibilityChristoph Anderson, Judith Simone Heinisch, Sandra Ohly et al.
In the last decade, the effects of interruptions through mobile notifications have been extensively researched in the field of Human-Computer Interaction. Breakpoints in tasks and activities, cognitive load, and personality traits have all been shown to correlate with individuals' interruptibility. However, concepts that explain interruptibility in a broader sense are needed to provide a holistic understanding of its characteristics. In this paper, we build upon the theory of social roles to conceptualize and investigate the correlation between individuals' private and work-related smartphone usage and their interruptibility. Through our preliminary study with four participants over 11 weeks, we found that application sequences on smartphones correlate with individuals' private and work roles. We observed that participants engaged in these roles tend to follow specific interruptibility strategies - integrating, combining, or segmenting private and work-related engagements. Understanding these strategies breaks new ground for attention and interruption management systems in ubiquitous computing.
HCNov 12, 2018
Angry or Climbing Stairs? Towards Physiological Emotion Recognition in the WildJudith S. Heinisch, Christoph Anderson, Klaus David
Inferring emotions from physiological signals has gained much traction in the last years. Physiological responses to emotions, however, are commonly interfered and overlapped by physical activities, posing a challenge towards emotion recognition in the wild. In this paper, we address this challenge by investigating new features and machine-learning models for emotion recognition, non-sensitive to physical-based interferences. We recorded physiological signals from 18 participants that were exposed to emotions before and while performing physical activities to assess the performance of non-sensitive emotion recognition models. We trained models with the least exhaustive physical activity (sitting) and tested with the remaining, more exhausting activities. For three different emotion categories, we achieve classification accuracies ranging from 47.88% - 73.35% for selected feature sets and per participant. Furthermore, we investigate the performance across all participants and of each activity individually. In this regard, we achieve similar results, between 55.17% and 67.41%, indicating the viability of emotion recognition models not being influenced by single physical activities.
HCJun 18, 2018
A Survey of Attention Management Systems in Ubiquitous Computing EnvironmentsChristoph Anderson, Isabel Hübener, Ann-Kathrin Seipp et al.
Today's information and communication devices provide always-on connectivity, instant access to an endless repository of information, and represent the most direct point of contact to almost any person in the world. Despite these advantages, devices such as smartphones or personal computers lead to the phenomenon of attention fragmentation, continuously interrupting individuals' activities and tasks with notifications. Attention management systems aim to provide active support in such scenarios, managing interruptions, for example, by postponing notifications to opportune moments for information delivery. In this article, we review attention management system research with a particular focus on ubiquitous computing environments. We first examine cognitive theories of attention and extract guidelines for practical attention management systems. Mathematical models of human attention are at the core of these systems, and in this article, we review sensing and machine learning techniques that make such models possible. We then discuss design challenges towards the implementation of such systems, and finally, we investigate future directions in this area, paving the way for new approaches and systems supporting users in their attention management.
HCMay 23, 2018
An Ontology-Based Reasoning Framework for Context-Aware ApplicationsChristoph Anderson, Isabel Suarez, Yaqian Xu et al.
Context-aware applications process context information to support users in their daily tasks and routines. These applications can adapt their functionalities by aggregating context information through machine-learning and data processing algorithms, supporting users with recommendations or services based on their current needs. In the last years, smartphones have been used in the field of context-awareness due to their embedded sensors and various communication interfaces such as Bluetooth, WiFi, NFC or cellular. However, building context-aware applications for smartphones can be a challenging and time-consuming task. In this paper, we describe an ontology-based reasoning framework to create context-aware applications. The framework is based on an ontology as well as micro-services to aggregate, process and represent context information.
HCMay 20, 2018
Assessment of Social Roles for Interruption Management: A New Concept in the Field of InterruptibilityChristoph Anderson, Clara Heissler, Sandra Ohly et al.
Determining and identifying opportune moments for interruptions is a challenging task in Ubiquitous Computing and Human-Computer-Interaction. The current state-of-the-art approaches do this by identifying breakpoints either in user tasks, activities or by processing social relationships and contents of interruptions. However, from a psychological perspective, not all of these breakpoints represent opportune moments for interruptions. In this paper, we propose a new concept in the field of interruptibility. The concept is based on role theory and psychological interruption research. In particular, we argue that social roles which define sets of norms, expectations, rules and behaviours can provide useful information about the user's current context that can be used to enhance interruption management systems. Based on this concept, we propose a prototype system architecture that uses social roles to detect opportune moments for interruptions.