Agnieszka Dutkowska-Zuk

Agnieszka Dutkowska-Zuk, Austin Hounsel, Andre Xiong et al.

We study how and why university students chose and use VPNs, and whether they are aware of the security and privacy risks that VPNs pose. To answer these questions, we conducted 32 in-person interviews and a survey with 349 respondents, all university students in the United States. We find students are mostly concerned with access to content and privacy concerns were often secondary. They made tradeoffs to achieve a particular goal, such as using a free commercial VPN that may collect their online activities to access an online service in a geographic area. Many users expected that their VPNs were collecting data about them, although they did not understand how VPNs work. We conclude with a discussion of ways to help users make choices about VPNs.

Philipp Winter, Anne Edmundson, Laura M. Roberts et al.

Onion services are anonymous network services that are exposed over the Tor network. In contrast to conventional Internet services, onion services are private, generally not indexed by search engines, and use self-certifying domain names that are long and difficult for humans to read. In this paper, we study how people perceive, understand, and use onion services based on data from 17 semi-structured interviews and an online survey of 517 users. We find that users have an incomplete mental model of onion services, use these services for anonymity and have varying trust in onion services in general. Users also have difficulty discovering and tracking onion sites and authenticating them. Finally, users want technical improvements to onion services and better information on how to use them. Our findings suggest various improvements for the security and usability of Tor onion services, including ways to automatically detect phishing of onion services, more clear security indicators, and ways to manage onion domain names that are difficult to remember.