Xinyang Yi

Anima Singh, Trung Vu, Nikhil Mehta et al.

Randomly-hashed item ids are used ubiquitously in recommendation models. However, the learned representations from random hashing prevents generalization across similar items, causing problems of learning unseen and long-tail items, especially when item corpus is large, power-law distributed, and evolving dynamically. In this paper, we propose using content-derived features as a replacement for random ids. We show that simply replacing ID features with content-based embeddings can cause a drop in quality due to reduced memorization capability. To strike a good balance of memorization and generalization, we propose to use Semantic IDs -- a compact discrete item representation learned from frozen content embeddings using RQ-VAE that captures the hierarchy of concepts in items -- as a replacement for random item ids. Similar to content embeddings, the compactness of Semantic IDs poses a problem of easy adaption in recommendation models. We propose novel methods for adapting Semantic IDs in industry-scale ranking models, through hashing sub-pieces of of the Semantic-ID sequences. In particular, we find that the SentencePiece model that is commonly used in LLM tokenization outperforms manually crafted pieces such as N-grams. To the end, we evaluate our approaches in a real-world ranking model for YouTube recommendations. Our experiments demonstrate that Semantic IDs can replace the direct use of video IDs by improving the generalization ability on new and long-tail item slices without sacrificing overall model quality.

Ziniu Hu, Zhe Zhao, Xinyang Yi et al.

Multi-Task Learning (MTL) is a powerful learning paradigm to improve generalization performance via knowledge sharing. However, existing studies find that MTL could sometimes hurt generalization, especially when two tasks are less correlated. One possible reason that hurts generalization is spurious correlation, i.e., some knowledge is spurious and not causally related to task labels, but the model could mistakenly utilize them and thus fail when such correlation changes. In MTL setup, there exist several unique challenges of spurious correlation. First, the risk of having non-causal knowledge is higher, as the shared MTL model needs to encode all knowledge from different tasks, and causal knowledge for one task could be potentially spurious to the other. Second, the confounder between task labels brings in a different type of spurious correlation to MTL. We theoretically prove that MTL is more prone to taking non-causal knowledge from other tasks than single-task learning, and thus generalize worse. To solve this problem, we propose Multi-Task Causal Representation Learning framework, aiming to represent multi-task knowledge via disentangled neural modules, and learn which module is causally related to each task via MTL-specific invariant regularization. Experiments show that it could enhance MTL model's performance by 5.5% on average over Multi-MNIST, MovieLens, Taskonomy, CityScape, and NYUv2, via alleviating spurious correlation problem.

Jiaxi Tang, Yoel Drori, Daryl Chang et al.

Recommender systems play an important role in many content platforms. While most recommendation research is dedicated to designing better models to improve user experience, we found that research on stabilizing the training for such models is severely under-explored. As recommendation models become larger and more sophisticated, they are more susceptible to training instability issues, i.e., loss divergence, which can make the model unusable, waste significant resources and block model developments. In this paper, we share our findings and best practices we learned for improving the training stability of a real-world multitask ranking model for YouTube recommendations. We show some properties of the model that lead to unstable training and conjecture on the causes. Furthermore, based on our observations of training dynamics near the point of training instability, we hypothesize why existing solutions would fail, and propose a new algorithm to mitigate the limitations of existing solutions. Our experiments on YouTube production dataset show the proposed algorithm can significantly improve training stability while not compromising convergence, comparing with several commonly used baseline methods.

Xinyang Yi, Shao-Chuan Wang, Ruining He et al.

The last decade has witnessed many successes of deep learning-based models for industry-scale recommender systems. These models are typically trained offline in a batch manner. While being effective in capturing users' past interactions with recommendation platforms, batch learning suffers from long model-update latency and is vulnerable to system biases, making it hard to adapt to distribution shift and explore new items or user interests. Although online learning-based approaches (e.g., multi-armed bandits) have demonstrated promising theoretical results in tackling these challenges, their practical real-time implementation in large-scale recommender systems remains limited. First, the scalability of online approaches in servicing a massive online traffic while ensuring timely updates of bandit parameters poses a significant challenge. Additionally, exploring uncertainty in recommender systems can easily result in unfavorable user experience, highlighting the need for devising intricate strategies that effectively balance the trade-off between exploitation and exploration. In this paper, we introduce Online Matching: a scalable closed-loop bandit system learning from users' direct feedback on items in real time. We present a hybrid "offline + online" approach for constructing this system, accompanied by a comprehensive exposition of the end-to-end system architecture. We propose Diag-LinUCB -- a novel extension of the LinUCB algorithm -- to enable distributed updates of bandits parameter in a scalable and timely manner. We conduct live experiments in YouTube and show that Online Matching is able to enhance the capabilities of fresh content discovery and item exploration in the present platform.

Konstantina Christakopoulou, Can Xu, Sai Zhang et al.

How might we design Reinforcement Learning (RL)-based recommenders that encourage aligning user trajectories with the underlying user satisfaction? Three research questions are key: (1) measuring user satisfaction, (2) combatting sparsity of satisfaction signals, and (3) adapting the training of the recommender agent to maximize satisfaction. For measurement, it has been found that surveys explicitly asking users to rate their experience with consumed items can provide valuable orthogonal information to the engagement/interaction data, acting as a proxy to the underlying user satisfaction. For sparsity, i.e, only being able to observe how satisfied users are with a tiny fraction of user-item interactions, imputation models can be useful in predicting satisfaction level for all items users have consumed. For learning satisfying recommender policies, we postulate that reward shaping in RL recommender agents is powerful for driving satisfying user experiences. Putting everything together, we propose to jointly learn a policy network and a satisfaction imputation network: The role of the imputation network is to learn which actions are satisfying to the user; while the policy network, built on top of REINFORCE, decides which items to recommend, with the reward utilizing the imputed satisfaction. We use both offline analysis and live experiments in an industrial large-scale recommendation platform to demonstrate the promise of our approach for satisfying user experiences.

Alicia Y. Tsai, Adam Kraft, Long Jin et al.

Recent advancements have showcased the potential of Large Language Models (LLMs) in executing reasoning tasks, particularly facilitated by Chain-of-Thought (CoT) prompting. While tasks like arithmetic reasoning involve clear, definitive answers and logical chains of thought, the application of LLM reasoning in recommendation systems (RecSys) presents a distinct challenge. RecSys tasks revolve around subjectivity and personalized preferences, an under-explored domain in utilizing LLMs' reasoning capabilities. Our study explores several aspects to better understand reasoning for RecSys and demonstrate how task quality improves by utilizing LLM reasoning in both zero-shot and finetuning settings. Additionally, we propose RecSAVER (Recommender Systems Automatic Verification and Evaluation of Reasoning) to automatically assess the quality of LLM reasoning responses without the requirement of curated gold references or human raters. We show that our framework aligns with real human judgment on the coherence and faithfulness of reasoning responses. Overall, our work shows that incorporating reasoning into RecSys can improve personalized tasks, paving the way for further advancements in recommender system methodologies.

Yin Zhang, Derek Zhiyuan Cheng, Tiansheng Yao et al.

Highly skewed long-tail item distribution is very common in recommendation systems. It significantly hurts model performance on tail items. To improve tail-item recommendation, we conduct research to transfer knowledge from head items to tail items, leveraging the rich user feedback in head items and the semantic connections between head and tail items. Specifically, we propose a novel dual transfer learning framework that jointly learns the knowledge transfer from both model-level and item-level: 1. The model-level knowledge transfer builds a generic meta-mapping of model parameters from few-shot to many-shot model. It captures the implicit data augmentation on the model-level to improve the representation learning of tail items. 2. The item-level transfer connects head and tail items through item-level features, to ensure a smooth transfer of meta-mapping from head items to tail items. The two types of transfers are incorporated to ensure the learned knowledge from head items can be well applied for tail item representation learning in the long-tail distribution settings. Through extensive experiments on two benchmark datasets, results show that our proposed dual transfer learning framework significantly outperforms other state-of-the-art methods for tail item recommendation in hit ratio and NDCG. It is also very encouraging that our framework further improves head items and overall performance on top of the gains on tail items.

Wang-Cheng Kang, Derek Zhiyuan Cheng, Tiansheng Yao et al.

Embedding learning of categorical features (e.g. user/item IDs) is at the core of various recommendation models including matrix factorization and neural collaborative filtering. The standard approach creates an embedding table where each row represents a dedicated embedding vector for every unique feature value. However, this method fails to efficiently handle high-cardinality features and unseen feature values (e.g. new video ID) that are prevalent in real-world recommendation systems. In this paper, we propose an alternative embedding framework Deep Hash Embedding (DHE), replacing embedding tables by a deep embedding network to compute embeddings on the fly. DHE first encodes the feature value to a unique identifier vector with multiple hashing functions and transformations, and then applies a DNN to convert the identifier vector to an embedding. The encoding module is deterministic, non-learnable, and free of storage, while the embedding network is updated during the training time to learn embedding generation. Empirical results show that DHE achieves comparable AUC against the standard one-hot full embedding, with smaller model sizes. Our work sheds light on the design of DNN-based alternative embedding schemes for categorical features without using embedding table lookup.

Tiansheng Yao, Xinyang Yi, Derek Zhiyuan Cheng et al.

Large scale recommender models find most relevant items from huge catalogs, and they play a critical role in modern search and recommendation systems. To model the input space with large-vocab categorical features, a typical recommender model learns a joint embedding space through neural networks for both queries and items from user feedback data. However, with millions to billions of items in the corpus, users tend to provide feedback for a very small set of them, causing a power-law distribution. This makes the feedback data for long-tail items extremely sparse. Inspired by the recent success in self-supervised representation learning research in both computer vision and natural language understanding, we propose a multi-task self-supervised learning (SSL) framework for large-scale item recommendations. The framework is designed to tackle the label sparsity problem by learning better latent relationship of item features. Specifically, SSL improves item representation learning as well as serving as additional regularization to improve generalization. Furthermore, we propose a novel data augmentation method that utilizes feature correlations within the proposed framework. We evaluate our framework using two real-world datasets with 500M and 1B training examples respectively. Our results demonstrate the effectiveness of SSL regularization and show its superior performance over the state-of-the-art regularization techniques. We also have already launched the proposed techniques to a web-scale commercial app-to-app recommendation system, with significant improvements top-tier business metrics demonstrated in A/B experiments on live traffic. Our online results also verify our hypothesis that our framework indeed improves model performance even more on slices that lack supervision.

Jiaqi Ma, Xinyang Yi, Weijing Tang et al.

We investigate the Plackett-Luce (PL) model based listwise learning-to-rank (LTR) on data with partitioned preference, where a set of items are sliced into ordered and disjoint partitions, but the ranking of items within a partition is unknown. Given $N$ items with $M$ partitions, calculating the likelihood of data with partitioned preference under the PL model has a time complexity of $O(N+S!)$, where $S$ is the maximum size of the top $M-1$ partitions. This computational challenge restrains most existing PL-based listwise LTR methods to a special case of partitioned preference, top-$K$ ranking, where the exact order of the top $K$ items is known. In this paper, we exploit a random utility model formulation of the PL model, and propose an efficient numerical integration approach for calculating the likelihood and its gradients with a time complexity $O(N+S^3)$. We demonstrate that the proposed method outperforms well-known LTR baselines and remains scalable through both simulation experiments and applications to real-world eXtreme Multi-Label classification tasks.

Wang-Cheng Kang, Derek Zhiyuan Cheng, Ting Chen et al.

Recommender system models often represent various sparse features like users, items, and categorical features via embeddings. A standard approach is to map each unique feature value to an embedding vector. The size of the produced embedding table grows linearly with the size of the vocabulary. Therefore, a large vocabulary inevitably leads to a gigantic embedding table, creating two severe problems: (i) making model serving intractable in resource-constrained environments; (ii) causing overfitting problems. In this paper, we seek to learn highly compact embeddings for large-vocab sparse features in recommender systems (recsys). First, we show that the novel Differentiable Product Quantization (DPQ) approach can generalize to recsys problems. In addition, to better handle the power-law data distribution commonly seen in recsys, we propose a Multi-Granular Quantized Embeddings (MGQE) technique which learns more compact embeddings for infrequent items. We seek to provide a new angle to improve recommendation performance with compact model sizes. Extensive experiments on three recommendation tasks and two datasets show that we can achieve on par or better performance, with only ~20% of the original model size.

Walid Krichene, Nicolas Mayoraz, Steffen Rendle et al.

We study the problem of learning similarity functions over very large corpora using neural network embedding models. These models are typically trained using SGD with sampling of random observed and unobserved pairs, with a number of samples that grows quadratically with the corpus size, making it expensive to scale to very large corpora. We propose new efficient methods to train these models without having to sample unobserved pairs. Inspired by matrix factorization, our approach relies on adding a global quadratic penalty to all pairs of examples and expressing this term as the matrix-inner-product of two generalized Gramians. We show that the gradient of this term can be efficiently computed by maintaining estimates of the Gramians, and develop variance reduction schemes to improve the quality of the estimates. We conduct large-scale experiments that show a significant improvement in training time and generalization quality compared to traditional sampling methods.