LGApr 15, 2024
Learn Your Reference Model for Real Good AlignmentAlexey Gorbatovski, Boris Shaposhnikov, Alexey Malakhov et al.
Despite the fact that offline methods for Large Language Models (LLMs) alignment do not require a direct reward model, they remain susceptible to overoptimization. This issue arises when the trained model deviates excessively from the reference policy, leading to a decrease in sample quality. We propose a new paradigm of offline alignment methods, called Trust Region (including variants TR-DPO, TR-IPO, TR-KTO), which dynamically updates the reference policy throughout the training process. Our results show that TR alignment methods effectively mitigate overoptimization, enabling models to maintain strong performance even when substantially deviating from the initial reference policy. We demonstrate the efficacy of these approaches not only through toy examples that exhibit reduced overoptimization, but also through direct, side-by-side comparisons in specific tasks such as helpful and harmless dialogue, as well as summarization, where they surpass conventional methods. Additionally, we report significant improvements in general-purpose assistant setups with the Llama3 model on the AlpacaEval 2 and Arena-Hard benchmarks, highlighting the advantages of Trust Region methods over classical approaches.
CLApr 26
Learning Selective LLM Autonomy from Copilot Feedback in Enterprise Customer Support WorkflowsNikita Borovkov, Elisei Rykov, Olga Tsymboi et al.
We present a deployed system that automates end-to-end customer support workflows inside an enterprise Business Process Management (BPM) platform. The approach is scalable in production and reaches selective automation within two weeks for a new process, leveraging supervision already generated at scale: structured per-case UI interaction traces and low-overhead copilot feedback, where operators either accept a suggestion or provide a correction. A staged deployment pipeline trains a next UI action policy, learns a critic from copilot feedback to calibrate abstention, and executes only high-confidence steps in the background while deferring uncertain decisions to operators and resuming from the updated UI state. This setup lets one operator supervise multiple concurrent sessions and be interrupted only when the system is uncertain. The system operates on a schema-driven view of the BPM interface and includes monitoring and safe fallbacks for production. In production, it automated 45% of sessions and reduced average handling time by 39% without degrading support quality level.
LGJul 6, 2025
ESSA: Evolutionary Strategies for Scalable AlignmentDaria Korotyshova, Boris Shaposhnikov, Alexey Malakhov et al.
Alignment of Large Language Models (LLMs) typically relies on Reinforcement Learning from Human Feedback (RLHF) with gradient-based optimizers such as Proximal Policy Optimization (PPO) or Group Relative Policy Optimization (GRPO). While effective, these methods require complex distributed training, large memory budgets, and careful hyperparameter tuning, all of which become increasingly difficult at billion-parameter scale. We present ESSA, Evolutionary Strategies for Scalable Alignment, a gradient-free framework that aligns LLMs using only forward inference and black-box optimization. ESSA focuses optimization on Low-Rank Adapters (LoRA) and further compresses their parameter space by optimizing only the singular values from an SVD decomposition of each adapter matrix. This dimensionality reduction makes evolutionary search practical even for very large models and allows efficient operation in quantized INT4 and INT8 inference mode. Across these benchmarks ESSA improves the test accuracy of Qwen2.5-Math-7B by 12.6% on GSM8K and 14.8% on PRM800K, and raises the accuracy of LLaMA3.1-8B on IFEval by 22.5%, all compared with GRPO. In large-scale settings ESSA shows stronger scaling than gradient-based methods: on Qwen2.5-32B for PRM800K it reaches near-optimal accuracy twice as fast on 16 GPUs and six times as fast on 128 GPUs compared with GRPO. These results position evolutionary strategies as a compelling, hardware-friendly alternative to gradient-based LLM alignment, combining competitive quality with substantially reduced wall-clock time and engineering overhead.