Kyle Montague

Sérgio Alves, Carlos Duarte, Kyle Montague et al.

User interface personalization enhances digital efficiency, usability, and accessibility. However, in user-driven setups, limited support for identifying and evaluating worthwhile opportunities often leads to underuse. We explore a reflexive personalization approach where individuals engage with their digital interaction data to identify meaningful personalization opportunities and benefits. We interviewed 12 participants, using experimental vignettes as design probes to support reflection on different forms of using interaction data to empower decision-making in personalization and the preferred level of system support. We found that people can independently identify personalization opportunities but prefer system support through visual personalization suggestions. Interaction data can shape how users perceive and approach personalization by reinforcing the perceived value of change and data collection, helping them weigh benefits against effort, and increasing the transparency of system suggestions. We discuss opportunities for designing personalization software that raises end-users' agency over interfaces through reflective engagement with their interaction data.

Bing Zhai, Stuart Nicholson, Kyle Montague et al.

Sleep deprivation is a public health issue. Awareness of sleep deprivation has not been widely investigated in workplace-based wellness programmes. This study adopted a three-stage design process with nine participants from a local manufacturing company to help raise awareness of sleep deprivation. The common causes of sleep deprivation were identified through the deployment of technology probes and participant interviews. The study contributes smart Internet of things(IoT) workplace-based design concepts for activity tracking that may aid sleep and explore ways of sharing personal sleep data within the workplace. Through the use of co-design methods, the study also highlights prominent privacy concerns relating to use of personal data from different stakeholders' perspectives, including the unexpected use of sleep data by organisations for fatigue risk management and the evaluation of employee performance. The Actigrahy and sleep diary data can be accessed online through https://github.com/famousgrouse/pervasivehealth/

André Rodrigues, André Santos, Kyle Montague et al.

Touch data, and in particular text-entry data, has been mostly collected in the laboratory, under controlled conditions. While touch and text-entry data have consistently shown its potential for monitoring and detecting a variety of conditions and impairments, its deployment in-the-wild remains a challenge. In this paper, we present WildKey, an Android keyboard toolkit that allows for the usable deployment of in-the-wild user studies. WildKey is able to analyze text-entry behaviors through implicit and explicit text-entry data collection while ensuring user privacy. We detail each of the WildKey's components and features, all of the metrics collected, and discuss the steps taken to ensure user privacy and promote compliance.

André Rodrigues, André Santos, Kyle Montague et al.

Accessibility assessments typically focus on determining a binary measurement of task performance success/failure; and often neglect to acknowledge the nuances of those interactions. Although a large population of blind people find smartphone interactions possible, many experiences take a significant toll and can have a lasting negative impact on the individual and their willingness to step out of technological comfort zones. There is a need to assist and support individuals with the adoption and learning process of new tasks to mitigate these negative experiences. We contribute with a human-powered nonvisual task assistant for smartphones to provide pervasive assistance. We argue, in addition to success, one must carefully consider promoting and evaluating factors such as self-efficacy and the belief in one's own abilities to control and learn to use technology. In this paper, we show effective assistant positively affects self-efficacy when performing new tasks with smartphones, affects perceptions of accessibility and enables systemic task-based learning.

Gerard Wilkinson, Dan Jackson, Andrew Garbett et al.

The prevalence of Closed Circuit Television (CCTV) in today's society has given rise to an inherent asymmetry of control between the watchers and the watched. A sense of unease relating to the unobservable observer (operator) often leads to a lack of trust in the camera and its purpose, despite security cameras generally being present as a protective device. In this paper, we detail our concept of Open Circuit Television and prototype CryptoCam, a novel system for secure sharing of video footage to individuals and potential subjects nearby. Utilizing point-of-capture encryption and wireless transfer of time-based access keys for footage, we have developed a system to encourage a more open approach to information sharing and consumption. Detailing concerns highlighted in existing literature we formalize our over-arching concept into a framework called Open Circuit Television (OCTV). Through CryptoCam we hope to address this asymmetry of control by providing subjects with data equity, discoverability and oversight.

André Rodrigues, Hugo Nicolau, Kyle Montague et al.

Blind people face significant challenges when using smartphones. The focus on improving non-visual mobile accessibility has been at the level of touchscreen access. Our research investigates the challenges faced by blind people in their everyday usage of mobile phones. In this paper, we present a set of studies performed with the target population, novices and experts, using a variety of methods, targeted at identifying and verifying challenges; and coping mechanisms. Through a multiple methods approach we identify and validate challenges locally with a diverse set of user expertise and devices, and at scale through the analyses of the largest Android and iOS dedicate forums for blind people. We contribute with a prioritized corpus of smartphone challenges for blind people, and a discussion on a set of directions for future research that tackle the open and often overlooked challenges.