Zinaida Benenson

CR
5papers
106citations
Novelty38%
AI Score21

5 Papers

HCNov 3, 2020
Understanding Usability and User Acceptance of Usage-Based Insurance from Users' View

Juan Quintero, Zinaida Benenson

Intelligent Transportation Systems (ITS) cover a variety of services related to topics such as traffic control and safe driving, among others. In the context of car insurance, a recent application for ITS is known as Usage-Based Insurance (UBI). UBI refers to car insurance policies that enable insurance companies to collect individual driving data using a telematics device. Collected data is analysed and used to offer individual discounts based on driving behaviour and to provide feedback on driving performance. Although there are plenty of advertising materials about the benefits of UBI, the user acceptance and the usability of UBI systems have not received research attention so far. To this end, we conduct two user studies: semi-structured interviews with UBI users and a qualitative analysis of 186 customer inquiries from a web forum of a German insurance company. We find that under certain circumstances, UBI provokes dangerous driving behaviour. These situations could be mitigated by making UBI transparent and the feedback customisable by drivers. Moreover, the country driving conditions, the policy conditions, and the perceived driving style influence UBI acceptance.

CRJun 26, 2019
Security Update Labels: Establishing Economic Incentives for Security Patching of IoT Consumer Products

Philipp Morgner, Christoph Mai, Nicole Koschate-Fischer et al.

With the expansion of the Internet of Things (IoT), the number of security incidents due to insecure and misconfigured IoT devices is increasing. Especially on the consumer market, manufacturers focus on new features and early releases at the expense of a comprehensive security strategy. Hence, experts have started calling for regulation of the IoT consumer market, while policymakers are seeking for suitable regulatory approaches. We investigate how manufacturers can be incentivized to increase sustainable security efforts for IoT products. We propose mandatory security update labels that inform consumers during buying decisions about the willingness of the manufacturer to provide security updates in the future. Mandatory means that the labels explicitly state when security updates are not guaranteed. We conducted a user study with more than 1,400 participants to assess the importance of security update labels for the consumer choice by means of a conjoint analysis. The results show that the availability of security updates (until which date the updates are guaranteed) accounts for 8% to 35% impact on overall consumers' choice, depending on the perceived security risk of the product category. For products with a high perceived security risk, this availability is twice as important as other high-ranked product attributes. Moreover, provisioning time for security updates (how quickly the product will be patched after a vulnerability is discovered) additionally accounts for 7% to 25% impact on consumers' choices. The proposed labels are intuitively understood by consumers, do not require product assessments by third parties before release, and have a potential to incentivize manufacturers to provide sustainable security support.

CRJun 18, 2019
Sealed Computation: Abstract Requirements for Mechanisms to Support Trustworthy Cloud Computing

Lamya Abdullah, Felix Freiling, Juan Quintero et al.

In cloud computing, data processing is delegated to a remote party for efficiency and flexibility reasons. A practical user requirement usually is that the confidentiality and integrity of data processing needs to be protected. In the common scenarios of cloud computing today, this can only be achieved by assuming that the remote party does not in any form act maliciously. In this paper, we propose an approach that avoids having to trust a single entity. Our approach is based on two concepts: (1) the technical abstraction of sealed computation, i.e., a technical mechanism to confine the processing of data within a tamper-proof hardware container, and (2) the additional role of an auditing party that itself cannot add functionality to the system but is able to check whether the system (including the mechanism for sealed computation) works as expected. We discuss the abstract technical and procedural requirements of these concepts and explain how they can be applied in practice.

CROct 29, 2018
Exploring Security Economics in IoT Standardization Efforts

Philipp Morgner, Zinaida Benenson

The Internet of Things (IoT) propagates the paradigm of interconnecting billions of heterogeneous devices by various manufacturers. To enable IoT applications, the communication between IoT devices follows specifications defined by standard developing organizations. In this paper, we present a case study that investigates disclosed insecurities of the popular IoT standard ZigBee, and derive general lessons about security economics in IoT standardization efforts. We discuss the motivation of IoT standardization efforts that are primarily driven from an economic perspective, in which large investments in security are not considered necessary since the consumers do not reward them. Success at the market is achieved by being quick-to-market, providing functional features and offering easy integration for complementors. Nevertheless, manufacturers should not only consider economic reasons but also see their responsibility to protect humans and technological infrastructures from being threatened by insecure IoT products. In this context, we propose a number of recommendations to strengthen the security design in future IoT standardization efforts, ranging from the definition of a precise security model to the enforcement of an update policy.

CRAug 12, 2016
All Your Bulbs Are Belong to Us: Investigating the Current State of Security in Connected Lighting Systems

Philipp Morgner, Stephan Mattejat, Zinaida Benenson

ZigBee Light Link (ZLL) is the low-power mesh network standard used by connected lighting systems, such as Philips Hue, Osram Lightify, and GE Link. These lighting systems are intended for residential use but also deployed in hotels, restaurants, and industrial buildings. In this paper, we investigate the current state of security in ZLL-based connected lighting systems. We extend the scope of known attacks by describing novel attack procedures to show that the ZLL standard is insecure by design. Using our penetration testing framework, we are able to take full control over all three systems mentioned above. Besides novel attack procedures, we also extend the intended wireless range of max. 2 meters for configuring a ZLL device to over 30 meters, thus making ZLL-based systems susceptible to war driving. We conclude with a discussion about the security needs of connected lighting systems and derive several lessons for Internet of Things security that can be learned from the insecure design of ZLL-based connected lighting systems.