Félix do Carmo

Shenbin Qian, Constantin Orasan, Felix do Carmo et al.

In this paper, we focus on how current Machine Translation (MT) tools perform on the translation of emotion-loaded texts by evaluating outputs from Google Translate according to a framework proposed in this paper. We propose this evaluation framework based on the Multidimensional Quality Metrics (MQM) and perform a detailed error analysis of the MT outputs. From our analysis, we observe that about 50% of the MT outputs fail to preserve the original emotion. After further analysis of the errors, we find that emotion carrying words and linguistic phenomena such as polysemous words, negation, abbreviation etc., are common causes for these translation errors.

Shenbin Qian, Constantin Orăsan, Diptesh Kanojia et al.

Evaluating machine translation (MT) of user-generated content (UGC) involves unique challenges such as checking whether the nuance of emotions from the source are preserved in the target text. Recent studies have proposed emotion-related datasets, frameworks and models to automatically evaluate MT quality of Chinese UGC, without relying on reference translations. However, whether these models are robust to the challenge of preserving emotional nuances has been left largely unexplored. To address this gap, we introduce a novel method inspired by information theory which generates challenging Chinese homophone words related to emotions, by leveraging the concept of self-information. Our approach generates homophones that were observed to cause translation errors in emotion preservation, and exposes vulnerabilities in MT systems and their evaluation methods when tackling emotional UGC. We evaluate the efficacy of our method using human evaluation for the quality of these generated homophones, and compare it with an existing one, showing that our method achieves higher correlation with human judgments. The generated Chinese homophones, along with their manual translations, are utilized to generate perturbations and to probe the robustness of existing quality evaluation models, including models trained using multi-task learning, fine-tuned variants of multilingual language models, as well as large language models (LLMs). Our results indicate that LLMs with larger size exhibit higher stability and robustness to such perturbations. We release our data and code for reproducibility and further research.

Hadeel Saadany, Constantin Orasan, Rocio Caro Quintana et al.

Although emotions are universal concepts, transferring the different shades of emotion from one language to another may not always be straightforward for human translators, let alone for machine translation systems. Moreover, the cognitive states are established by verbal explanations of experience which is shaped by both the verbal and cultural contexts. There are a number of verbal contexts where expression of emotions constitutes the pivotal component of the message. This is particularly true for User-Generated Content (UGC) which can be in the form of a review of a product or a service, a tweet, or a social media post. Recently, it has become common practice for multilingual websites such as Twitter to provide an automatic translation of UGC to reach out to their linguistically diverse users. In such scenarios, the process of translating the user's emotion is entirely automatic with no human intervention, neither for post-editing nor for accuracy checking. In this research, we assess whether automatic translation tools can be a successful real-life utility in transferring emotion in user-generated multilingual data such as tweets. We show that there are linguistic phenomena specific of Twitter data that pose a challenge in translation of emotions in different languages. We summarise these challenges in a list of linguistic features and show how frequent these features are in different language pairs. We also assess the capacity of commonly used methods for evaluating the performance of an MT system with respect to the preservation of emotion in the source text.