Byeongchang Kim

Hyunwoo Kim, Byeongchang Kim, Gunhee Kim

Empathy is a complex cognitive ability based on the reasoning of others' affective states. In order to better understand others and express stronger empathy in dialogues, we argue that two issues must be tackled at the same time: (i) identifying which word is the cause for the other's emotion from his or her utterance and (ii) reflecting those specific words in the response generation. However, previous approaches for recognizing emotion cause words in text require sub-utterance level annotations, which can be demanding. Taking inspiration from social cognition, we leverage a generative estimator to infer emotion cause words from utterances with no word-level label. Also, we introduce a novel method based on pragmatics to make dialogue models focus on targeted words in the input during generation. Our method is applicable to any dialogue models with no additional training on the fly. We show our approach improves multiple best-performing dialogue agents on generating more focused empathetic responses in terms of both automatic and human evaluation.

Hyunwoo Kim, Byeongchang Kim, Gunhee Kim

We explore the task of improving persona consistency of dialogue agents. Recent models tackling consistency often train with additional Natural Language Inference (NLI) labels or attach trained extra modules to the generative agent for maintaining consistency. However, such additional labels and training can be demanding. Also, we find even the best-performing persona-based agents are insensitive to contradictory words. Inspired by social cognition and pragmatics, we endow existing dialogue agents with public self-consciousness on the fly through an imaginary listener. Our approach, based on the Rational Speech Acts framework (Frank and Goodman, 2012), can enforce dialogue agents to refrain from uttering contradiction. We further extend the framework by learning the distractor selection, which has been usually done manually or randomly. Results on Dialogue NLI (Welleck et al., 2019) and PersonaChat (Zhang et al., 2018) dataset show that our approach reduces contradiction and improves consistency of existing dialogue models. Moreover, we show that it can be generalized to improve context-consistency beyond persona in dialogues.

Byeongchang Kim, Jaewoo Ahn, Gunhee Kim

Knowledge-grounded dialogue is a task of generating an informative response based on both discourse context and external knowledge. As we focus on better modeling the knowledge selection in the multi-turn knowledge-grounded dialogue, we propose a sequential latent variable model as the first approach to this matter. The model named sequential knowledge transformer (SKT) can keep track of the prior and posterior distribution over knowledge; as a result, it can not only reduce the ambiguity caused from the diversity in knowledge selection of conversation but also better leverage the response information for proper choice of knowledge. Our experimental results show that the proposed model improves the knowledge selection accuracy and subsequently the performance of utterance generation. We achieve the new state-of-the-art performance on Wizard of Wikipedia (Dinan et al., 2019) as one of the most large-scale and challenging benchmarks. We further validate the effectiveness of our model over existing conversation methods in another knowledge-based dialogue Holl-E dataset (Moghe et al., 2018).

Byeongchang Kim, Hyunwoo Kim, Gunhee Kim

We address the problem of abstractive summarization in two directions: proposing a novel dataset and a new model. First, we collect Reddit TIFU dataset, consisting of 120K posts from the online discussion forum Reddit. We use such informal crowd-generated posts as text source, in contrast with existing datasets that mostly use formal documents as source such as news articles. Thus, our dataset could less suffer from some biases that key sentences usually locate at the beginning of the text and favorable summary candidates are already inside the text in similar forms. Second, we propose a novel abstractive summarization model named multi-level memory networks (MMN), equipped with multi-level memory to store the information of text from different levels of abstraction. With quantitative evaluation and user studies via Amazon Mechanical Turk, we show the Reddit TIFU dataset is highly abstractive and the MMN outperforms the state-of-the-art summarization models.

Cesc Chunseong Park, Byeongchang Kim, Gunhee Kim

We address personalization issues of image captioning, which have not been discussed yet in previous research. For a query image, we aim to generate a descriptive sentence, accounting for prior knowledge such as the user's active vocabularies in previous documents. As applications of personalized image captioning, we tackle two post automation tasks: hashtag prediction and post generation, on our newly collected Instagram dataset, consisting of 1.1M posts from 6.3K users. We propose a novel captioning model named Context Sequence Memory Network (CSMN). Its unique updates over previous memory network models include (i) exploiting memory as a repository for multiple types of context information, (ii) appending previously generated words into memory to capture long-term information without suffering from the vanishing gradient problem, and (iii) adopting CNN memory structure to jointly represent nearby ordered memory slots for better context understanding. With quantitative evaluation and user studies via Amazon Mechanical Turk, we show the effectiveness of the three novel features of CSMN and its performance enhancement for personalized image captioning over state-of-the-art captioning models.