Shomir Wilson

Vipul Gupta, Pranav Narayanan Venkit, Hugo Laurençon et al.

As language models (LMs) become increasingly powerful and widely used, it is important to quantify them for sociodemographic bias with potential for harm. Prior measures of bias are sensitive to perturbations in the templates designed to compare performance across social groups, due to factors such as low diversity or limited number of templates. Also, most previous work considers only one NLP task. We introduce Comprehensive Assessment of Language Models (CALM) for robust measurement of two types of universally relevant sociodemographic bias, gender and race. CALM integrates sixteen datasets for question-answering, sentiment analysis and natural language inference. Examples from each dataset are filtered to produce 224 templates with high diversity (e.g., length, vocabulary). We assemble 50 highly frequent person names for each of seven distinct demographic groups to generate 78,400 prompts covering the three NLP tasks. Our empirical evaluation shows that CALM bias scores are more robust and far less sensitive than previous bias measurements to perturbations in the templates, such as synonym substitution, or to random subset selection of templates. We apply CALM to 20 large language models, and find that for 2 language model series, larger parameter models tend to be more biased than smaller ones. The T0 series is the least biased model families, of the 20 LLMs investigated here. The code is available at https://github.com/vipulgupta1011/CALM.

Sonu Gupta, Ellen Poplavska, Nora O'Toole et al.

The landscape of privacy laws and regulations around the world is complex and ever-changing. National and super-national laws, agreements, decrees, and other government-issued rules form a patchwork that companies must follow to operate internationally. To examine the status and evolution of this patchwork, we introduce the Government Privacy Instructions Corpus, or GPI Corpus, of 1,043 privacy laws, regulations, and guidelines, covering 182 jurisdictions. This corpus enables a large-scale quantitative and qualitative examination of legal foci on privacy. We examine the temporal distribution of when GPIs were created and illustrate the dramatic increase in privacy legislation over the past 50 years, although a finer-grained examination reveals that the rate of increase varies depending on the personal data types that GPIs address. Our exploration also demonstrates that most privacy laws respectively address relatively few personal data types, showing that comprehensive privacy legislation remains rare. Additionally, topic modeling results show the prevalence of common themes in GPIs, such as finance, healthcare, and telecommunications. Finally, we release the corpus to the research community to promote further study.

Vipul Gupta, Pranav Narayanan Venkit, Shomir Wilson et al.

Sociodemographic bias in language models (LMs) has the potential for harm when deployed in real-world settings. This paper presents a comprehensive survey of the past decade of research on sociodemographic bias in LMs, organized into a typology that facilitates examining the different aims: types of bias, quantifying bias, and debiasing techniques. We track the evolution of the latter two questions, then identify current trends and their limitations, as well as emerging techniques. To guide future research towards more effective and reliable solutions, and to help authors situate their work within this broad landscape, we conclude with a checklist of open questions.

Pranav Narayanan Venkit, Sanjana Gautam, Ruchi Panchanadikar et al.

Little attention is placed on analyzing nationality bias in language models, especially when nationality is highly used as a factor in increasing the performance of social NLP models. This paper examines how a text generation model, GPT-2, accentuates pre-existing societal biases about country-based demonyms. We generate stories using GPT-2 for various nationalities and use sensitivity analysis to explore how the number of internet users and the country's economic status impacts the sentiment of the stories. To reduce the propagation of biases through large language models (LLM), we explore the debiasing method of adversarial triggering. Our results show that GPT-2 demonstrates significant bias against countries with lower internet users, and adversarial triggering effectively reduces the same.

Pranav Narayanan Venkit, Mukund Srinath, Sanjana Gautam et al.

We conduct an inquiry into the sociotechnical aspects of sentiment analysis (SA) by critically examining 189 peer-reviewed papers on their applications, models, and datasets. Our investigation stems from the recognition that SA has become an integral component of diverse sociotechnical systems, exerting influence on both social and technical users. By delving into sociological and technological literature on sentiment, we unveil distinct conceptualizations of this term in domains such as finance, government, and medicine. Our study exposes a lack of explicit definitions and frameworks for characterizing sentiment, resulting in potential challenges and biases. To tackle this issue, we propose an ethics sheet encompassing critical inquiries to guide practitioners in ensuring equitable utilization of SA. Our findings underscore the significance of adopting an interdisciplinary approach to defining sentiment in SA and offer a pragmatic solution for its implementation.

Pranav Narayanan Venkit, Mukund Srinath, Shomir Wilson

We analyze sentiment analysis and toxicity detection models to detect the presence of explicit bias against people with disability (PWD). We employ the bias identification framework of Perturbation Sensitivity Analysis to examine conversations related to PWD on social media platforms, specifically Twitter and Reddit, in order to gain insight into how disability bias is disseminated in real-world social settings. We then create the \textit{Bias Identification Test in Sentiment} (BITS) corpus to quantify explicit disability bias in any sentiment analysis and toxicity detection models. Our study utilizes BITS to uncover significant biases in four open AIaaS (AI as a Service) sentiment analysis tools, namely TextBlob, VADER, Google Cloud Natural Language API, DistilBERT and two toxicity detection models, namely two versions of Toxic-BERT. Our findings indicate that all of these models exhibit statistically significant explicit bias against PWD.

Pranav Narayanan Venkit, Sanjana Gautam, Ruchi Panchanadikar et al.

We investigate the potential for nationality biases in natural language processing (NLP) models using human evaluation methods. Biased NLP models can perpetuate stereotypes and lead to algorithmic discrimination, posing a significant challenge to the fairness and justice of AI systems. Our study employs a two-step mixed-methods approach that includes both quantitative and qualitative analysis to identify and understand the impact of nationality bias in a text generation model. Through our human-centered quantitative analysis, we measure the extent of nationality bias in articles generated by AI sources. We then conduct open-ended interviews with participants, performing qualitative coding and thematic analysis to understand the implications of these biases on human readers. Our findings reveal that biased NLP models tend to replicate and amplify existing societal biases, which can translate to harm if used in a sociotechnical setting. The qualitative analysis from our interviews offers insights into the experience readers have when encountering such articles, highlighting the potential to shift a reader's perception of a country. These findings emphasize the critical role of public perception in shaping AI's impact on society and the need to correct biases in AI systems.

Sourojit Ghosh, Pranav Narayanan Venkit, Sanjana Gautam et al.

Our research investigates the impact of Generative Artificial Intelligence (GAI) models, specifically text-to-image generators (T2Is), on the representation of non-Western cultures, with a focus on Indian contexts. Despite the transformative potential of T2Is in content creation, concerns have arisen regarding biases that may lead to misrepresentations and marginalizations. Through a community-centered approach and grounded theory analysis of 5 focus groups from diverse Indian subcultures, we explore how T2I outputs to English prompts depict Indian culture and its subcultures, uncovering novel representational harms such as exoticism and cultural misappropriation. These findings highlight the urgent need for inclusive and culturally sensitive T2I systems. We propose design guidelines informed by a sociotechnical perspective, aiming to address these issues and contribute to the development of more equitable and representative GAI technologies globally. Our work also underscores the necessity of adopting a community-centered approach to comprehend the sociotechnical dynamics of these models, complementing existing work in this space while identifying and addressing the potential negative repercussions and harms that may arise when these models are deployed on a global scale.

Pranav Narayanan Venkit, Christopher Graziul, Miranda Ardith Goodman et al.

Radios are essential for the operations of modern police departments, and they function as both a collaborative communication technology and a sociotechnical system. However, little prior research has examined their usage or their connections to individual privacy and the role of race in policing, two growing topics of concern in the US. As a case study, we examine the Chicago Police Department's (CPD's) use of broadcast police communications (BPC) to coordinate the activity of law enforcement officers (LEOs) in the city. From a recently assembled archive of 80,775 hours of BPC associated with CPD operations, we analyze text transcripts of radio transmissions broadcast 9:00 AM to 5:00 PM on August 10th, 2018 in one majority Black, one majority white, and one majority Hispanic area of the city (24 hours of audio) to explore three research questions: (1) Do BPC reflect reported racial disparities in policing? (2) How and when is gender, race/ethnicity, and age mentioned in BPC? (3) To what extent do BPC include sensitive information, and who is put at most risk by this practice? (4) To what extent can large language models (LLMs) heighten this risk? We explore the vocabulary and speech acts used by police in BPC, comparing mentions of personal characteristics to local demographics, the personal information shared over BPC, and the privacy concerns that it poses. Analysis indicates (a) policing professionals in the city of Chicago exhibit disproportionate attention to Black members of the public regardless of context, (b) sociodemographic characteristics like gender, race/ethnicity, and age are primarily mentioned in BPC about event information, and (c) disproportionate attention introduces disproportionate privacy risks for Black members of the public.

Pranav Narayanan Venkit, Tatiana Chakravorti, Vipul Gupta et al.

We audit how hallucination in large language models (LLMs) is characterized in peer-reviewed literature, using a critical examination of 103 publications across NLP research. Through the examination of the literature, we identify a lack of agreement with the term `hallucination' in the field of NLP. Additionally, to compliment our audit, we conduct a survey with 171 practitioners from the field of NLP and AI to capture varying perspectives on hallucination. Our analysis calls for the necessity of explicit definitions and frameworks outlining hallucination within NLP, highlighting potential challenges, and our survey inputs provide a thematic understanding of the influence and ramifications of hallucination in society.

Pranav Narayanan Venkit, Jiayi Li, Yingfan Zhou et al.

As LLMs (large language models) are increasingly used to generate synthetic personas particularly in data-limited domains such as health, privacy, and HCI, it becomes necessary to understand how these narratives represent identity, especially that of minority communities. In this paper, we audit synthetic personas generated by 3 LLMs (GPT4o, Gemini 1.5 Pro, Deepseek 2.5) through the lens of representational harm, focusing specifically on racial identity. Using a mixed methods approach combining close reading, lexical analysis, and a parameterized creativity framework, we compare 1512 LLM generated personas to human-authored responses. Our findings reveal that LLMs disproportionately foreground racial markers, overproduce culturally coded language, and construct personas that are syntactically elaborate yet narratively reductive. These patterns result in a range of sociotechnical harms, including stereotyping, exoticism, erasure, and benevolent bias, that are often obfuscated by superficially positive narrations. We formalize this phenomenon as algorithmic othering, where minoritized identities are rendered hypervisible but less authentic. Based on these findings, we offer design recommendations for narrative-aware evaluation metrics and community-centered validation protocols for synthetic identity generation.

Mukund Srinath, Pranav Venkit, Maria Badillo et al.

Privacy policies are crucial for informing users about data practices, yet their length and complexity often deter users from reading them. In this paper, we propose an automated approach to identify and visualize data practices within privacy policies at different levels of detail. Leveraging crowd-sourced annotations from the ToS;DR platform, we experiment with various methods to match policy excerpts with predefined data practice descriptions. We further conduct a case study to evaluate our approach on a real-world policy, demonstrating its effectiveness in simplifying complex policies. Experiments show that our approach accurately matches data practice descriptions with policy excerpts, facilitating the presentation of simplified privacy information to users.

Shomir Wilson

Recent developments in large language models (LLMs) have been accompanied by rapidly growing public interest in natural language processing (NLP). This attention is reflected by major news venues, which sometimes invite NLP researchers to share their knowledge and views with a wide audience. Recognizing the opportunities of the present, for both the research field and for individual researchers, this paper shares recommendations for communicating with a general audience about the capabilities and limitations of NLP. These recommendations cover three themes: vague terminology as an obstacle to public understanding, unreasonable expectations as obstacles to sustainable growth, and ethical failures as obstacles to continued support. Published NLP research and popular news coverage are cited to illustrate these themes with examples. The recommendations promote effective, transparent communication with the general public about NLP, in order to strengthen public understanding and encourage support for research.

Jiayi Li, Yingfan Zhou, Pranav Narayanan Venkit et al.

Natural Language Processing tasks that aim to infer an author's private states, e.g., emotions and opinions, from their written text, typically rely on datasets annotated by third-party annotators. However, the assumption that third-party annotators can accurately capture authors' private states remains largely unexamined. In this study, we present human subjects experiments on emotion recognition tasks that directly compare third-party annotations with first-party (author-provided) emotion labels. Our findings reveal significant limitations in third-party annotations-whether provided by human annotators or large language models (LLMs)-in faithfully representing authors' private states. However, LLMs outperform human annotators nearly across the board. We further explore methods to improve third-party annotation quality. We find that demographic similarity between first-party authors and third-party human annotators enhances annotation performance. While incorporating first-party demographic information into prompts leads to a marginal but statistically significant improvement in LLMs' performance. We introduce a framework for evaluating the limitations of third-party annotations and call for refined annotation practices to accurately represent and model authors' private states.

Younes Karimi, Anna Squicciarini, Shomir Wilson

Doxing refers to the practice of disclosing sensitive personal information about a person without their consent. This form of cyberbullying is an unpleasant and sometimes dangerous phenomenon for online social networks. Although prior work exists on automated identification of other types of cyberbullying, a need exists for methods capable of detecting doxing on Twitter specifically. We propose and evaluate a set of approaches for automatically detecting second- and third-party disclosures on Twitter of sensitive private information, a subset of which constitutes doxing. We summarize our findings of common intentions behind doxing episodes and compare nine different approaches for automated detection based on string-matching and one-hot encoded heuristics, as well as word and contextualized string embedding representations of tweets. We identify an approach providing 96.86% accuracy and 97.37% recall using contextualized string embeddings and conclude by discussing the practicality of our proposed methods.

Pranav Narayanan Venkit, Shomir Wilson

Sociodemographic biases are a common problem for natural language processing, affecting the fairness and integrity of its applications. Within sentiment analysis, these biases may undermine sentiment predictions for texts that mention personal attributes that unbiased human readers would consider neutral. Such discrimination can have great consequences in the applications of sentiment analysis both in the public and private sectors. For example, incorrect inferences in applications like online abuse and opinion analysis in social media platforms can lead to unwanted ramifications, such as wrongful censoring, towards certain populations. In this paper, we address the discrimination against people with disabilities, PWD, done by sentiment analysis and toxicity classification models. We provide an examination of sentiment and toxicity analysis models to understand in detail how they discriminate PWD. We present the Bias Identification Test in Sentiments (BITS), a corpus of 1,126 sentences designed to probe sentiment analysis models for biases in disability. We use this corpus to demonstrate statistically significant biases in four widely used sentiment analysis tools (TextBlob, VADER, Google Cloud Natural Language API and DistilBERT) and two toxicity analysis models trained to predict toxic comments on Jigsaw challenges (Toxic comment classification and Unintended Bias in Toxic comments). The results show that all exhibit strong negative biases on sentences that mention disability. We publicly release BITS Corpus for others to identify potential biases against disability in any sentiment analysis tools and also to update the corpus to be used as a test for other sociodemographic variables as well.

Pranav Venkit, Zeba Karishma, Chi-Yang Hsu et al.

We widely use emojis in social networking to heighten, mitigate or negate the sentiment of the text. Emoji suggestions already exist in many cross-platform applications but an emoji is predicted solely based a few prominent words instead of understanding the subject and substance of the text. Through this paper, we showcase the importance of using Twitter features to help the model understand the sentiment involved and hence to predict the most suitable emoji for the text. Hashtags and Application Sources like Android, etc. are two features which we found to be important yet underused in emoji prediction and Twitter sentiment analysis on the whole. To approach this shortcoming and to further understand emoji behavioral patterns, we propose a more balanced dataset by crawling additional Twitter data, including timestamp, hashtags, and application source acting as additional attributes to the tweet. Our data analysis and neural network model performance evaluations depict that using hashtags and application sources as features allows to encode different information and is effective in emoji prediction.

Mukund Srinath, Shomir Wilson, C. Lee Giles

Organisations disclose their privacy practices by posting privacy policies on their website. Even though users often care about their digital privacy, they often don't read privacy policies since they require a significant investment in time and effort. Although natural language processing can help in privacy policy understanding, there has been a lack of large scale privacy policy corpora that could be used to analyse, understand, and simplify privacy policies. Thus, we create PrivaSeer, a corpus of over one million English language website privacy policies, which is significantly larger than any previously available corpus. We design a corpus creation pipeline which consists of crawling the web followed by filtering documents using language detection, document classification, duplicate and near-duplication removal, and content extraction. We investigate the composition of the corpus and show results from readability tests, document similarity, keyphrase extraction, and explored the corpus through topic modeling.

Abhilasha Ravichander, Alan W Black, Shomir Wilson et al.

Privacy policies are long and complex documents that are difficult for users to read and understand, and yet, they have legal effects on how user data is collected, managed and used. Ideally, we would like to empower users to inform themselves about issues that matter to them, and enable them to selectively explore those issues. We present PrivacyQA, a corpus consisting of 1750 questions about the privacy policies of mobile applications, and over 3500 expert annotations of relevant answers. We observe that a strong neural baseline underperforms human performance by almost 0.3 F1 on PrivacyQA, suggesting considerable room for improvement for future systems. Further, we use this dataset to shed light on challenges to question answerability, with domain-general implications for any question answering system. The PrivacyQA corpus offers a challenging corpus for question answering, with genuine real-world utility.