Jefferson Seide Molléri

Jefferson Seide Molléri, Casper Lassenius, Magne Jørgensen

Context: Backsourcing is the process of insourcing previously outsourced activities. When companies experience environmental or strategic changes, or challenges with outsourcing, backsourcing can be a viable alternative. While outsourcing and related processes have been extensively studied in software engineering, few studies report experiences with backsourcing. Objectives: We intend to summarize the results of the research literature on the backsourcing of IT, with a focus on software development. By identifying practical relevance experience, we aim to present findings that may help companies considering backsourcing. In addition, we aim to identify gaps in the current research literature and point out areas for future work. Method: Our systematic literature review (SLR) started with a search for empirical studies on the backsourcing of software development. From each study we identified the contexts in which backsourcing occurs, the factors leading to the decision to backsource, the backsourcing process itself, and the outcomes of backsourcing. We employed inductive coding to extract textual data from the papers identified and qualitative cross-case analysis to synthesize the evidence from backsourcing experiences. Results: We identified 17 papers that reported 26 cases of backsourcing, six of which were related to software development. The cases came from a variety of contexts. The most common reasons for backsourcing were improving quality, reducing costs, and regaining control of outsourced activities. The backsourcing process can be described as containing five sub-processes: change management, vendor relationship management, competence building, organizational build-up, and transfer of ownership. Furthermore, ...

Jefferson Seide Molléri, Kai Petersen, Emilia Mendes

Context: Over the past decade Software Engineering research has seen a steady increase in survey-based studies, and there are several guidelines providing support for those willing to carry out surveys. The need for auditing survey research has been raised in the literature. Checklists have been used to assess different types of empirical studies, such as experiments and case studies. Objective: This paper proposes a checklist to support the design and assessment of survey-based research in software engineering grounded in existing guidelines for survey research. We further evaluated the checklist in the research practice context. Method: To construct the checklist, we systematically aggregated knowledge from 14 methodological papers supporting survey-based research in software engineering. We identified the key stages of the survey process and its recommended practices through thematic analysis and vote counting. To improve our initially designed checklist we evaluated it using a mixed evaluation approach involving experienced researchers. Results: The evaluation provided insights regarding limitations of the checklist in relation to its understanding and objectivity. In particular, 19 of the 38 checklist items were improved according to the feedback received from its evaluation. Finally, a discussion on how to use the checklist and what its implications are for research practice is also provided. Conclusion: The proposed checklist is an instrument suitable for auditing survey reports as well as a support tool to guide ongoing research with regard to the survey design process.