Yefim Shulman

HC
3papers
3citations
Novelty18%
AI Score29

3 Papers

38.8HCApr 21
Discerning Authorship in Online Health Communities: Experience, Trust, and Transparency Implications for Moderating AI

Yefim Shulman, Agnieszka Kitkowska, Mark Warner

For online health communities, community trust is paramount. Yet, advances in Large Language Models (LLMs) generating advice may erode this trust, especially if users cannot identify whether LLMs have been used. We investigate the feasibility of community-based detection of health advice authorship and how self-moderation of LLMs could help enhance advice utilization. In an online experiment, we evaluate people's ability to distinguish AI-generated from human-written advice across two health conditions, considering lived experience with a condition, AI-recognition training, and user attitudes towards transparency and trust around AI use. Our results indicate the need for transparency coupled with trust. We find little evidence of people's ability to discern advice authorship. However, we find a consistent effect of the health condition. Our qualitative findings identify unreliable signals, resulting in flawed heuristic evaluations of the advice. Our findings point to opportunities to improve the self-moderation of LLM-based AI and aid community-based AI moderation.

HCJun 24, 2020
Order of Control and Perceived Control over Personal Information

Yefim Shulman, Thao Ngo, Joachim Meyer

Focusing on personal information disclosure, we apply control theory and the notion of the Order of Control to study people's understanding of the implications of information disclosure and their tendency to consent to disclosure. We analyzed the relevant literature and conducted a preliminary online study (N = 220) to explore the relationship between the Order of Control and perceived control over personal information. Our analysis of existing research suggests that the notion of the Order of Control can help us understand people's decisions regarding the control over their personal information. We discuss limitations and future directions for research regarding the application of the idea of the Order of Control to online privacy.

CYJan 28, 2019
Is Privacy Controllable?

Yefim Shulman, Joachim Meyer

One of the major views of privacy associates privacy with the control over information. This gives rise to the question how controllable privacy actually is. In this paper, we adapt certain formal methods of control theory and investigate the implications of a control theoretic analysis of privacy. We look at how control and feedback mechanisms have been studied in the privacy literature. Relying on the control theoretic framework, we develop a simplistic conceptual control model of privacy, formulate privacy controllability issues and suggest directions for possible research.