Felipe T. Brito

Carlos Caminha, Maria de Lourdes M. Silva, Iago C. Chaves et al.

Computer manufacturers offer platforms for users to describe device faults using textual reports such as "My screen is flickering". Identifying the faulty component from the report is essential for automating tests and improving user experience. However, such reports are often ambiguous and lack detail, making this task challenging. Large Language Models (LLMs) have shown promise in addressing such issues. This study evaluates 27 open-source models (1B-72B parameters) and 2 proprietary LLMs using four prompting strategies: Zero-Shot, Few-Shot, Chain-of-Thought (CoT), and CoT+Few-Shot (CoT+FS). We conducted 98,948 inferences, processing over 51 million input tokens and generating 13 million output tokens. We achieve f1-score up to 0.76. Results show that three models offer the best balance between size and performance: mistral-small-24b-instruct and two smaller models, llama-3.2-1b-instruct and gemma-2-2b-it, that offer competitive performance with lower VRAM usage, enabling efficient inference on end-user devices as modern laptops or smartphones with NPUs.

Maria de Lourdes M. Silva, André L. C. Mendonça, Eduardo R. D. Neto et al.

Computer manufacturers typically offer platforms for users to report faults. However, there remains a significant gap in these platforms' ability to effectively utilize textual reports, which impedes users from describing their issues in their own words. In this context, Natural Language Processing (NLP) offers a promising solution, by enabling the analysis of user-generated text. This paper presents an innovative approach that employs NLP models to classify user reports for detecting faulty computer components, such as CPU, memory, motherboard, video card, and more. In this work, we build a dataset of 341 user reports obtained from many sources. Additionally, through extensive experimental evaluation, our approach achieved an accuracy of 79% with our dataset.

Victor A. E. Farias, Felipe T. Brito, Cheryl Flynn et al.

Differential privacy is the state-of-the-art formal definition for data release under strong privacy guarantees. A variety of mechanisms have been proposed in the literature for releasing the output of numeric queries (e.g., the Laplace mechanism and smooth sensitivity mechanism). Those mechanisms guarantee differential privacy by adding noise to the true query's output. The amount of noise added is calibrated by the notions of global sensitivity and local sensitivity of the query that measure the impact of the addition or removal of an individual on the query's output. Mechanisms that use local sensitivity add less noise and, consequently, have a more accurate answer. However, although there has been some work on generic mechanisms for releasing the output of non-numeric queries using global sensitivity (e.g., the Exponential mechanism), the literature lacks generic mechanisms for releasing the output of non-numeric queries using local sensitivity to reduce the noise in the query's output. In this work, we remedy this shortcoming and present the local dampening mechanism. We adapt the notion of local sensitivity for the non-numeric setting and leverage it to design a generic non-numeric mechanism. We provide theoretical comparisons to the exponential mechanism and show under which conditions the local dampening mechanism is more accurate than the exponential mechanism. We illustrate the effectiveness of the local dampening mechanism by applying it to three diverse problems: (i) percentile selection problem. We report the p-th element in the database; (ii) Influential node analysis. Given an influence metric, we release the top-k most influential nodes while preserving the privacy of the relationship between nodes in the network; (iii) Decision tree induction. We provide a private adaptation to the ID3 algorithm to build decision trees from a given tabular dataset.