Haoyu Song

Haoyu Song, Wei-Nan Zhang, Kaiyan Zhang et al.

With the resurgent interest in building open-domain dialogue systems, the dialogue generation task has attracted increasing attention over the past few years. This task is usually formulated as a conditional generation problem, which aims to generate a natural and meaningful response given dialogue contexts and specific constraints, such as persona. And maintaining a consistent persona is essential for the dialogue systems to gain trust from the users. Although tremendous advancements have been brought, traditional persona-based dialogue models are typically trained by leveraging a large number of persona-dense dialogue examples. Yet, such persona-dense training data are expensive to obtain, leading to a limited scale. This work presents a novel approach to learning from limited training examples by regarding consistency understanding as a regularization of response generation. To this end, we propose a novel stack-propagation framework for learning a generation and understanding pipeline.Specifically, the framework stacks a Transformer encoder and two Transformer decoders, where the first decoder models response generation and the second serves as a regularizer and jointly models response generation and consistency understanding. The proposed framework can benefit from the stacked encoder and decoders to learn from much smaller personalized dialogue data while maintaining competitive performance. Under different low-resource settings, subjective and objective evaluations prove that the stack-propagation framework outperforms strong baselines in response quality and persona consistency and largely overcomes the shortcomings of traditional models that rely heavily on the persona-dense dialogue data.

Haoyu Song, Yan Wang, Kaiyan Zhang et al.

Maintaining consistent personas is essential for dialogue agents. Although tremendous advancements have been brought, the limited-scale of annotated persona-dense data are still barriers towards training robust and consistent persona-based dialogue models. In this work, we show how the challenges can be addressed by disentangling persona-based dialogue generation into two sub-tasks with a novel BERT-over-BERT (BoB) model. Specifically, the model consists of a BERT-based encoder and two BERT-based decoders, where one decoder is for response generation, and another is for consistency understanding. In particular, to learn the ability of consistency understanding from large-scale non-dialogue inference data, we train the second decoder in an unlikelihood manner. Under different limited data settings, both automatic and human evaluations demonstrate that the proposed model outperforms strong baselines in response quality and persona consistency.

Haoyu Song, Yan Wang, Wei-Nan Zhang et al.

Maintaining a consistent attribute profile is crucial for dialogue agents to naturally converse with humans. Existing studies on improving attribute consistency mainly explored how to incorporate attribute information in the responses, but few efforts have been made to identify the consistency relations between response and attribute profile. To facilitate the study of profile consistency identification, we create a large-scale human-annotated dataset with over 110K single-turn conversations and their key-value attribute profiles. Explicit relation between response and profile is manually labeled. We also propose a key-value structure information enriched BERT model to identify the profile consistency, and it gained improvements over strong baselines. Further evaluations on downstream tasks demonstrate that the profile consistency identification model is conducive for improving dialogue consistency.

Haoyu Song, Yan Wang, Wei-Nan Zhang et al.

Maintaining a consistent personality in conversations is quite natural for human beings, but is still a non-trivial task for machines. The persona-based dialogue generation task is thus introduced to tackle the personality-inconsistent problem by incorporating explicit persona text into dialogue generation models. Despite the success of existing persona-based models on generating human-like responses, their one-stage decoding framework can hardly avoid the generation of inconsistent persona words. In this work, we introduce a three-stage framework that employs a generate-delete-rewrite mechanism to delete inconsistent words from a generated response prototype and further rewrite it to a personality-consistent one. We carry out evaluations by both human and automatic metrics. Experiments on the Persona-Chat dataset show that our approach achieves good performance.

Haoyu Song, Wei-Nan Zhang, Jingwen Hu et al.

Consistency is one of the major challenges faced by dialogue agents. A human-like dialogue agent should not only respond naturally, but also maintain a consistent persona. In this paper, we exploit the advantages of natural language inference (NLI) technique to address the issue of generating persona consistent dialogues. Different from existing work that re-ranks the retrieved responses through an NLI model, we cast the task as a reinforcement learning problem and propose to exploit the NLI signals from response-persona pairs as rewards for the process of dialogue generation. Specifically, our generator employs an attention-based encoder-decoder to generate persona-based responses. Our evaluator consists of two components: an adversarially trained naturalness module and an NLI based consistency module. Moreover, we use another well-performed NLI model in the evaluation of persona-consistency. Experimental results on both human and automatic metrics, including the model-based consistency evaluation, demonstrate that the proposed approach outperforms strong generative baselines, especially in the persona-consistency of generated responses.

Haoyu Song, Wei-Nan Zhang, Yiming Cui et al.

In human conversations, due to their personalities in mind, people can easily carry out and maintain the conversations. Giving conversational context with persona information to a chatbot, how to exploit the information to generate diverse and sustainable conversations is still a non-trivial task. Previous work on persona-based conversational models successfully make use of predefined persona information and have shown great promise in delivering more realistic responses. And they all learn with the assumption that given a source input, there is only one target response. However, in human conversations, there are massive appropriate responses to a given input message. In this paper, we propose a memory-augmented architecture to exploit persona information from context and incorporate a conditional variational autoencoder model together to generate diverse and sustainable conversations. We evaluate the proposed model on a benchmark persona-chat dataset. Both automatic and human evaluations show that our model can deliver more diverse and more engaging persona-based responses than baseline approaches.