Georgios Chochlakis

Georgios Chochlakis, Gireesh Mahajan, Sabyasachee Baruah et al.

Detecting emotions expressed in text has become critical to a range of fields. In this work, we investigate ways to exploit label correlations in multi-label emotion recognition models to improve emotion detection. First, we develop two modeling approaches to the problem in order to capture word associations of the emotion words themselves, by either including the emotions in the input, or by leveraging Masked Language Modeling (MLM). Second, we integrate pairwise constraints of emotion representations as regularization terms alongside the classification loss of the models. We split these terms into two categories, local and global. The former dynamically change based on the gold labels, while the latter remain static during training. We demonstrate state-of-the-art performance across Spanish, English, and Arabic in SemEval 2018 Task 1 E-c using monolingual BERT-based models. On top of better performance, we also demonstrate improved robustness. Code is available at https://github.com/gchochla/Demux-MEmo.

Georgios Chochlakis, Gireesh Mahajan, Sabyasachee Baruah et al.

The need for emotional inference from text continues to diversify as more and more disciplines integrate emotions into their theories and applications. These needs include inferring different emotion types, handling multiple languages, and different annotation formats. A shared model between different configurations would enable the sharing of knowledge and a decrease in training costs, and would simplify the process of deploying emotion recognition models in novel environments. In this work, we study how we can build a single model that can transition between these different configurations by leveraging multilingual models and Demux, a transformer-based model whose input includes the emotions of interest, enabling us to dynamically change the emotions predicted by the model. Demux also produces emotion embeddings, and performing operations on them allows us to transition to clusters of emotions by pooling the embeddings of each cluster. We show that Demux can simultaneously transfer knowledge in a zero-shot manner to a new language, to a novel annotation format and to unseen emotions. Code is available at https://github.com/gchochla/Demux-MEmo .

Marcus Ma, Cole Johnson, Nolan Bridges et al.

Third-party annotation is the status quo for labeling text, but egocentric information such as sentiment and belief can at best only be approximated by a third-person proxy. We introduce author labeling, an annotation technique where the writer of the document itself annotates the data at the moment of creation. We collaborate with a commercial chatbot with over 20,000 users to deploy an author labeling annotation system. This system identifies task-relevant queries, generates on-the-fly labeling questions, and records authors' answers in real time. We train and deploy an online-learning model architecture for product recommendation with author-labeled data to improve performance. We train our model to minimize the prediction error on questions generated for a set of predetermined subjective beliefs using author-labeled responses. Our model achieves a 537% improvement in click-through rate compared to an industry advertising baseline running concurrently. We then compare the quality and practicality of author labeling to three traditional annotation approaches for sentiment analysis and find author labeling to be higher quality, faster to acquire, and cheaper. These findings reinforce existing literature that annotations, especially for egocentric and subjective beliefs, are significantly higher quality when labeled by the author rather than a third party. To facilitate broader scientific adoption, we release an author labeling service for the research community at https://academic.echogroup.ai.

Benjamin A. T. Grahama, Lauren Brown, Georgios Chochlakis et al.

Interactions between the government officials and civilians affect public wellbeing and the state legitimacy that is necessary for the functioning of democratic society. Police officers, the most visible and contacted agents of the state, interact with the public more than 20 million times a year during traffic stops. Today, these interactions are regularly recorded by body-worn cameras (BWCs), which are lauded as a means to enhance police accountability and improve police-public interactions. However, the timely analysis of these recordings is hampered by a lack of reliable automated tools that can enable the analysis of these complex and contested police-public interactions. This article proposes an approach to developing new multi-perspective, multimodal machine learning (ML) tools to analyze the audio, video, and transcript information from this BWC footage. Our approach begins by identifying the aspects of communication most salient to different stakeholders, including both community members and police officers. We move away from modeling approaches built around the existence of a single ground truth and instead utilize new advances in soft labeling to incorporate variation in how different observers perceive the same interactions. We argue that this inclusive approach to the conceptualization and design of new ML tools is broadly applicable to the study of communication and development of analytic tools across domains of human interaction, including education, medicine, and the workplace.