Zahra Abbasiantaeb

Mahta Rafiee, Heydar Soudani, Zahra Abbasiantaeb et al.

Deep research agents have emerged as LLM-based systems designed to perform multi-step information seeking and reasoning over large, open-domain sources to answer complex questions by synthesizing information from multiple information sources. Given the complexity of the task and despite various recent efforts, evaluation of deep research agents remains fundamentally challenging. This paper identifies a list of requirements and optional properties for evaluating deep research agents. We observe that existing benchmarks do not satisfy all identified requirements. Inspired by prior research on TREC Total Recall Tracks, we introduce the task of Total Recall Question Answering and develop a framework for deep research agents evaluation that satisfies the identified criteria. Our framework constructs single-answer, total recall queries with precise evaluation and relevance judgments derived from a structured knowledge base paired with a text corpus, enabling large-scale data construction. Using this framework, we build TRQA, a deep research benchmark constructed from Wikidata-Wikipedia as a real-world source and a synthetically generated e-commerce knowledge base and corpus to mitigate the effects of data contamination. We benchmark the collection with representative retriever and deep research models and establish baseline retrieval and end-to-end results for future comparative evaluation.

Clemencia Siro, Zahra Abbasiantaeb, Yifei Yuan et al.

Conversational search systems increasingly employ clarifying questions to refine user queries and improve the search experience. Previous studies have demonstrated the usefulness of text-based clarifying questions in enhancing both retrieval performance and user experience. While images have been shown to improve retrieval performance in various contexts, their impact on user performance when incorporated into clarifying questions remains largely unexplored. We conduct a user study with 73 participants to investigate the role of images in conversational search, specifically examining their effects on two search-related tasks: (i) answering clarifying questions and (ii) query reformulation. We compare the effect of multimodal and text-only clarifying questions in both tasks within a conversational search context from various perspectives. Our findings reveal that while participants showed a strong preference for multimodal questions when answering clarifying questions, preferences were more balanced in the query reformulation task. The impact of images varied with both task type and user expertise. In answering clarifying questions, images helped maintain engagement across different expertise levels, while in query reformulation they led to more precise queries and improved retrieval performance. Interestingly, for clarifying question answering, text-only setups demonstrated better user performance as they provided more comprehensive textual information in the absence of images. These results provide valuable insights for designing effective multimodal conversational search systems, highlighting that the benefits of visual augmentation are task-dependent and should be strategically implemented based on the specific search context and user characteristics.

Zahra Abbasiantaeb, Yifei Yuan, Evangelos Kanoulas et al.

Conversational question-answering (CQA) systems aim to create interactive search systems that effectively retrieve information by interacting with users. To replicate human-to-human conversations, existing work uses human annotators to play the roles of the questioner (student) and the answerer (teacher). Despite its effectiveness, challenges exist as human annotation is time-consuming, inconsistent, and not scalable. To address this issue and investigate the applicability of large language models (LLMs) in CQA simulation, we propose a simulation framework that employs zero-shot learner LLMs for simulating teacher-student interactions. Our framework involves two LLMs interacting on a specific topic, with the first LLM acting as a student, generating questions to explore a given search topic. The second LLM plays the role of a teacher by answering questions and is equipped with additional information, including a text on the given topic. We implement both the student and teacher by zero-shot prompting the GPT-4 model. To assess the effectiveness of LLMs in simulating CQA interactions and understand the disparities between LLM- and human-generated conversations, we evaluate the simulated data from various perspectives. We begin by evaluating the teacher's performance through both automatic and human assessment. Next, we evaluate the performance of the student, analyzing and comparing the disparities between questions generated by the LLM and those generated by humans. Furthermore, we conduct extensive analyses to thoroughly examine the LLM performance by benchmarking state-of-the-art reading comprehension models on both datasets. Our results reveal that the teacher LLM generates lengthier answers that tend to be more accurate and complete. The student LLM generates more diverse questions, covering more aspects of a given topic.

Mohammad Aliannejadi, Zahra Abbasiantaeb, Shubham Chatterjee et al.

Conversational Information Seeking has evolved rapidly in the last few years with the development of Large Language Models providing the basis for interpreting and responding in a naturalistic manner to user requests. iKAT emphasizes the creation and research of conversational search agents that adapt responses based on the user's prior interactions and present context. This means that the same question might yield varied answers, contingent on the user's profile and preferences. The challenge lies in enabling Conversational Search Agents (CSA) to incorporate personalized context to effectively guide users through the relevant information to them. iKAT's first year attracted seven teams and a total of 24 runs. Most of the runs leveraged Large Language Models (LLMs) in their pipelines, with a few focusing on a generate-then-retrieve approach.

Mohammad Aliannejadi, Zahra Abbasiantaeb, Shubham Chatterjee et al.

Conversational information seeking has evolved rapidly in the last few years with the development of Large Language Models (LLMs), providing the basis for interpreting and responding in a naturalistic manner to user requests. The extended TREC Interactive Knowledge Assistance Track (iKAT) collection aims to enable researchers to test and evaluate their Conversational Search Agents (CSA). The collection contains a set of 36 personalized dialogues over 20 different topics each coupled with a Personal Text Knowledge Base (PTKB) that defines the bespoke user personas. A total of 344 turns with approximately 26,000 passages are provided as assessments on relevance, as well as additional assessments on generated responses over four key dimensions: relevance, completeness, groundedness, and naturalness. The collection challenges CSA to efficiently navigate diverse personal contexts, elicit pertinent persona information, and employ context for relevant conversations. The integration of a PTKB and the emphasis on decisional search tasks contribute to the uniqueness of this test collection, making it an essential benchmark for advancing research in conversational and interactive knowledge assistants.

Yifei Yuan, Zahra Abbasiantaeb, Yang Deng et al.

Query understanding in Conversational Information Seeking (CIS) involves accurately interpreting user intent through context-aware interactions. This includes resolving ambiguities, refining queries, and adapting to evolving information needs. Large Language Models (LLMs) enhance this process by interpreting nuanced language and adapting dynamically, improving the relevance and precision of search results in real-time. In this tutorial, we explore advanced techniques to enhance query understanding in LLM-based CIS systems. We delve into LLM-driven methods for developing robust evaluation metrics to assess query understanding quality in multi-turn interactions, strategies for building more interactive systems, and applications like proactive query management and query reformulation. We also discuss key challenges in integrating LLMs for query understanding in conversational search systems and outline future research directions. Our goal is to deepen the audience's understanding of LLM-based conversational query understanding and inspire discussions to drive ongoing advancements in this field.

Simon Lupart, Zahra Abbasiantaeb, Mohammad Aliannejadi

The Interactive Knowledge Assistant Track (iKAT) 2024 focuses on advancing conversational assistants, able to adapt their interaction and responses from personalized user knowledge. The track incorporates a Personal Textual Knowledge Base (PTKB) alongside Conversational AI tasks, such as passage ranking and response generation. Query Rewrite being an effective approach for resolving conversational context, we explore Large Language Models (LLMs), as query rewriters. Specifically, our submitted runs explore multi-aspect query generation using the MQ4CS framework, which we further enhance with Learned Sparse Retrieval via the SPLADE architecture, coupled with robust cross-encoder models. We also propose an alternative to the previous interleaving strategy, aggregating multiple aspects during the reranking phase. Our findings indicate that multi-aspect query generation is effective in enhancing performance when integrated with advanced retrieval and reranking models. Our results also lead the way for better personalization in Conversational Search, relying on LLMs to integrate personalization within query rewrite, and outperforming human rewrite performance.

Maryam Mousavian, Zahra Abbasiantaeb, Mohammad Aliannejadi et al.

The presence of social biases in Natural Language Processing (NLP) and Information Retrieval (IR) systems is an ongoing challenge, which underlines the importance of developing robust approaches to identifying and evaluating such biases. In this paper, we aim to address this issue by leveraging Large Language Models (LLMs) to detect and measure gender bias in passage ranking. Existing gender fairness metrics rely on lexical- and frequency-based measures, leading to various limitations, e.g., missing subtle gender disparities. Building on our LLM-based gender bias detection method, we introduce a novel gender fairness metric, named Class-wise Weighted Exposure (CWEx), aiming to address existing limitations. To measure the effectiveness of our proposed metric and study LLMs' effectiveness in detecting gender bias, we annotate a subset of the MS MARCO Passage Ranking collection and release our new gender bias collection, called MSMGenderBias, to foster future research in this area. Our extensive experimental results on various ranking models show that our proposed metric offers a more detailed evaluation of fairness compared to previous metrics, with improved alignment to human labels (58.77% for Grep-BiasIR, and 18.51% for MSMGenderBias, measured using Cohen's Kappa agreement), effectively distinguishing gender bias in ranking. By integrating LLM-driven bias detection, an improved fairness metric, and gender bias annotations for an established dataset, this work provides a more robust framework for analyzing and mitigating bias in IR systems.

Zahra Abbasiantaeb, Chuan Meng, Leif Azzopardi et al.

Incomplete relevance judgments limit the re-usability of test collections. When new systems are compared against previous systems used to build the pool of judged documents, they often do so at a disadvantage due to the ``holes'' in test collection (i.e., pockets of un-assessed documents returned by the new system). In this paper, we take initial steps towards extending existing test collections by employing Large Language Models (LLM) to fill the holes by leveraging and grounding the method using existing human judgments. We explore this problem in the context of Conversational Search using TREC iKAT, where information needs are highly dynamic and the responses (and, the results retrieved) are much more varied (leaving bigger holes). While previous work has shown that automatic judgments from LLMs result in highly correlated rankings, we find substantially lower correlates when human plus automatic judgments are used (regardless of LLM, one/two/few shot, or fine-tuned). We further find that, depending on the LLM employed, new runs will be highly favored (or penalized), and this effect is magnified proportionally to the size of the holes. Instead, one should generate the LLM annotations on the whole document pool to achieve more consistent rankings with human-generated labels. Future work is required to prompt engineering and fine-tuning LLMs to reflect and represent the human annotations, in order to ground and align the models, such that they are more fit for purpose.

Kasra Darvishi, Newsha Shahbodagh, Zahra Abbasiantaeb et al.

We present Persian Question Answering Dataset (PQuAD), a crowdsourced reading comprehension dataset on Persian Wikipedia articles. It includes 80,000 questions along with their answers, with 25% of the questions being adversarially unanswerable. We examine various properties of the dataset to show the diversity and the level of its difficulty as an MRC benchmark. By releasing this dataset, we aim to ease research on Persian reading comprehension and development of Persian question answering systems. Our experiments on different state-of-the-art pre-trained contextualized language models show 74.8% Exact Match (EM) and 87.6% F1-score that can be used as the baseline results for further research on Persian QA.

Zahra Abbasiantaeb, Saeedeh Momtazi

Text-based Question Answering (QA) is a challenging task which aims at finding short concrete answers for users' questions. This line of research has been widely studied with information retrieval techniques and has received increasing attention in recent years by considering deep neural network approaches. Deep learning approaches, which are the main focus of this paper, provide a powerful technique to learn multiple layers of representations and interaction between questions and texts. In this paper, we provide a comprehensive overview of different models proposed for the QA task, including both traditional information retrieval perspective, and more recent deep neural network perspective. We also introduce well-known datasets for the task and present available results from the literature to have a comparison between different techniques.