Sarah Spiekermann-Hoff

Sarah Spiekermann-Hoff, Marc Langheinrich, Johannes Hoff et al.

As artificial intelligence rapidly advances, society is increasingly captivated by promises of superhuman machines and seamless digital futures. Yet these visions often obscure mounting social, ethical, and psychological concerns tied to pervasive digital technologies - from surveillance to mental health crises. This article argues that a guiding ethos is urgently needed to navigate these transformations. Inspired by the lasting influence of the biblical Ten Commandments, a European interdisciplinary group has proposed "Ten Rules for the Digital World" - a novel ethical framework to help individuals and societies make prudent, human-centered decisions in the age of "supercharged" technology.

Lenart Motnikar, Katharina Baum, Alexander Kagan et al.

Conversational agents (CAs) based on generative artificial intelligence frequently face challenges ensuring ethical interactions that align with human values. Current value alignment efforts largely rely on top-down approaches, such as technical guidelines or legal value principles. However, these methods tend to be disconnected from the specific contexts in which CAs operate, potentially leading to misalignment with users interests. To address this challenge, we propose a novel, bottom-up approach to value alignment, utilizing the value ontology of the ISO Value-Based Engineering standard for ethical IT design. We analyse 593 ethically sensitive system outputs identified from 16,908 conversational logs of a major European employment service CA to identify core values and instances of value misalignment within real-world interactions. The results revealed nine core values and 32 different value misalignments that negatively impacted users. Our findings provide actionable insights for CA providers seeking to address ethical challenges and achieve more context-sensitive value alignment.