CLOct 25, 2019Code
Measuring Conversational Fluidity in Automated Dialogue AgentsKeith Vella, Massimo Poesio, Michael Sigamani et al.
We present an automated evaluation method to measure fluidity in conversational dialogue systems. The method combines various state of the art Natural Language tools into a classifier, and human ratings on these dialogues to train an automated judgment model. Our experiments show that the results are an improvement on existing metrics for measuring fluidity.