Claudia López

Felipe González-Pizarro, Andrea Figueroa, Claudia López et al.

While there is increasing global attention to data privacy, most of their current theoretical understanding is based on research conducted in a few countries. Prior work argues that people's cultural backgrounds might shape their privacy concerns; thus, we could expect people from different world regions to conceptualize them in diverse ways. We collected and analyzed a large-scale dataset of tweets about the #CambridgeAnalytica scandal in Spanish and English to start exploring this hypothesis. We employed word embeddings and qualitative analysis to identify which information privacy concerns are present and characterize language and regional differences in emphasis on these concerns. Our results suggest that related concepts, such as regulations, can be added to current information privacy frameworks. We also observe a greater emphasis on data collection in English than in Spanish. Additionally, data from North America exhibits a narrower focus on awareness compared to other regions under study. Our results call for more diverse sources of data and nuanced analysis of data privacy concerns around the globe.

Francisco J. Gutierrez, Yazmin Magallanes, Laura S. Gaytán-Lugo et al.

Computer-Supported Cooperative Work, or simply CSCW, is the research area that studies the design and use of socio-technical technology for supporting group work. CSCW has a long tradition in interdisciplinary work exploring technical, social, and theoretical challenges for the design of technologies to support cooperative and collaborative work and life activities. However, most of the research tradition, methods, and theories in the field follow a strong trend grounded in social and cultural aspects from North America and Western Europe. Therefore, it is inevitable that some of the underlying, and established, knowledge in the field will not be directly transferrable or applicable to other populations. This paper presents the results of an interview study conducted with Latin American faculty on the feasability, viability, and prospect of a curriculum proposal for CSCW Education in Latin America: To this end, we conducted nine interviews with faculty currently based in six countries of the region, aiming to understand how a CSCW course targeted to undergraduate and/or graduate students in Latin America might be deployed. Our findings suggest that there are specific traits that need to be addressed in such a course, such as: tailoring foundational CSCW concepts to the diversity of local cultures, motivating the involvement of students by tackling relevant problems to their local communities, and revitalizing CSCW research and practice in the continent.

Felipe González, Andrea Figueroa, Claudia López et al.

The Cambridge Analytica scandal triggered a conversation on Twitter about data practices and their implications. Our research proposes to leverage this conversation to extend the understanding of how information privacy is framed by users worldwide. We collected tweets about the scandal written in Spanish and English between April and July 2018. We created a word embedding to create a reduced multi-dimensional representation of the tweets in each language. For each embedding, we conducted open coding to characterize the semantic contexts of key concepts: "information", "privacy", "company" and "users" (and their Spanish translations). Through a comparative analysis, we found a broader emphasis on privacy-related words associated with companies in English. We also identified more terms related to data collection in English and fewer associated with security mechanisms, control, and risks. Our findings hint at the potential of cross-language comparisons of text to extend the understanding of worldwide differences in information privacy perspectives.

Felipe González, Yihan Yu, Andrea Figueroa et al.

Currently, there is a limited understanding of how data privacy concerns vary across the world. The Cambridge Analytica scandal triggered a wide-ranging discussion on social media about user data collection and use practices. We conducted an inter-language study of this online conversation to compare how people speaking different languages react to data privacy breaches. We collected tweets about the scandal written in Spanish and English between April and July 2018. We used the Meaning Extraction Method in both datasets to identify their main topics. They reveal a similar emphasis on Zuckerberg's hearing in the US Congress and the scandal's impact on political issues. However, our analysis also shows that while English speakers tend to attribute responsibilities to companies, Spanish speakers are more likely to connect them to people. These findings show the potential of inter-language comparisons of social media data to deepen the understanding of cultural differences in data privacy perspectives.