Courtney Miller

Hao He, Courtney Miller, Shyam Agarwal et al.

Large language models (LLMs) have demonstrated the promise to revolutionize the field of software engineering. Among other things, LLM agents are rapidly gaining momentum in their application to software development, with practitioners claiming a multifold productivity increase after adoption. Yet, empirical evidence is lacking around these claims. In this paper, we estimate the causal effect of adopting a widely popular LLM agent assistant, namely Cursor, on development velocity and software quality. The estimation is enabled by a state-of-the-art difference-in-differences design comparing Cursor-adopting GitHub projects with a matched control group of similar GitHub projects that do not use Cursor. We find that the adoption of Cursor leads to a significant, large, but transient increase in project-level development velocity, along with a significant and persistent increase in static analysis warnings and code complexity. Further panel generalized method of moments estimation reveals that the increase in static analysis warnings and code complexity acts as a major factor causing long-term velocity slowdown. Our study carries implications for software engineering practitioners, LLM agent assistant designers, and researchers.

Courtney Miller, Paige Rodeghero, Margaret-Anne Storey et al.

The mass shift to working at home during the COVID-19 pandemic radically changed the way many software development teams collaborate and communicate. To investigate how team culture and team productivity may also have been affected, we conducted two surveys at a large software company. The first, an exploratory survey during the early months of the pandemic with 2,265 developer responses, revealed that many developers faced challenges reaching milestones and that their team productivity had changed. We also found through qualitative analysis that important team culture factors such as communication and social connection had been affected. For example, the simple phrase "How was your weekend?" had become a subtle way to show peer support. In our second survey, we conducted a quantitative analysis of the team cultural factors that emerged from our first survey to understand the prevalence of the reported changes. From 608 developer responses, we found that 74% of these respondents missed social interactions with colleagues and 51% reported a decrease in their communication ease with colleagues. We used data from the second survey to build a regression model to identify important team culture factors for modeling team productivity. We found that the ability to brainstorm with colleagues, difficulty communicating with colleagues, and satisfaction with interactions from social activities are important factors that are associated with how developers report their software development team's productivity. Our findings inform how managers and leaders in large software companies can support sustained team productivity during times of crisis and beyond.