Zixi Huang

Yuchen Du, Ashley Li, Zixi Huang

Hierarchical review workflows, where a second-tier reviewer (Checker) corrects first-tier (Maker) decisions, generate valuable correction signals that encode why initial judgments failed. However, learning from these signals is hindered by information asymmetry: corrections often depend on verification actions unavailable to Makers or automated systems. We address this challenge by introducing explicit action modeling as an inferential constraint that grounds reasoning in verifiable operations rather than unconstrained text generation. We propose the Evidence-Action-Factor-Decision (EAFD) schema, a minimal representation for adjudication reasoning that prevents hallucination through operational grounding and enables learning from correction signals via explicit conflict modeling. Building on this schema, we develop a conflict-aware graph reasoning framework that: (1) constructs EAFD graphs from historical cases capturing Maker-Checker disagreements, (2) aggregates them into a retrievable knowledge base, and (3) performs top-down deductive reasoning for new cases by projecting validated resolution paths from precedents. A distinctive capability is the Request More Information (RMI) outcome: when evidence is insufficient, the system identifies precisely which verification actions remain unexecuted and generates targeted information requests. We evaluate the framework in large-scale e-commerce seller appeal adjudication. While a standard LLM-only baseline achieves only 70.8% alignment with human experts, incorporating action modeling with RMI improves alignment to 87.5%. Augmenting this with the retrieval-based knowledge graph yields the best offline performance of 95.8%. Following online deployment, the framework maintains robust performance, achieving a 96.3% alignment rate in production, demonstrating its real-world effectiveness.

Shujie Han, Jun Wu, Erci Xu et al.

To provide proactive fault tolerance for modern cloud data centers, extensive studies have proposed machine learning (ML) approaches to predict imminent disk failures for early remedy and evaluated their approaches directly on public datasets (e.g., Backblaze SMART logs). However, in real-world production environments, the data quality is imperfect (e.g., inaccurate labeling, missing data samples, and complex failure types), thereby degrading the prediction accuracy. We present RODMAN, a robust data preprocessing pipeline that refines data samples before feeding them into ML models. We start with a large-scale trace-driven study of over three million disks from Alibaba Cloud's data centers, and motivate the practical challenges in ML-based disk failure prediction. We then design RODMAN with three data preprocessing echniques, namely failure-type filtering, spline-based data filling, and automated pre-failure backtracking, that are applicable for general ML models. Evaluation on both the Alibaba and Backblaze datasets shows that RODMAN improves the prediction accuracy compared to without data preprocessing under various settings.