1.6IRJul 2, 2020
How circular economy and industrial ecology concepts are intertwined? A bibliometric and text mining analysisMichael Saidani, Bernard Yannou, Yann Leroy et al.
Combining new insights from both bibliometric and text mining analyses, with prior relevant research conversations on circular economy (CE) and industrial ecology (IE), this paper aims to clarify the recent development trends and relations between these concepts, including their representations and applications. On this basis, discussions are made and recommendations provided on how CE and IE approaches, tools, and indicators can complement each other to enable and catalyze a more circular and sustainable development, by supporting sustainable policy-making and monitoring sound CE strategies in industrial practices.
0.8CLJan 13, 2020
Mining customer product reviews for product development: A summarization processTianjun Hou, Bernard Yannou, Yann Leroy et al.
This research set out to identify and structure from online reviews the words and expressions related to customers' likes and dislikes to guide product development. Previous methods were mainly focused on product features. However, reviewers express their preference not only on product features. In this paper, based on an extensive literature review in design science, the authors propose a summarization model containing multiples aspects of user preference, such as product affordances, emotions, usage conditions. Meanwhile, the linguistic patterns describing these aspects of preference are discovered and drafted as annotation guidelines. A case study demonstrates that with the proposed model and the annotation guidelines, human annotators can structure the online reviews with high inter-agreement. As high inter-agreement human annotation results are essential for automatizing the online review summarization process with the natural language processing, this study provides materials for the future study of automatization.