Jinhang Wu

Lei Wang, Jinhang Wu, Zhibin Wang et al.

The rapid rise of large language models has shifted user search behavior from discrete keywords to natural-language, multi-constraint queries--a shift existing e-commerce search architectures struggle to accommodate. Users face a dilemma: precise natural-language queries often trigger zero-result scenarios, while forced simplification yields noisy, generic results that overwhelm decision-making. To address this, we propose LEAPS (LLM-Empowered Adaptive Plugin in Taobao AI Search), which upgrades traditional search pipelines via a "Broaden-and-Refine" paradigm by attaching plugins at both ends. (1) Upstream, a Query Expander generates adaptive, complementary query combinations to maximize the candidate set, trained via a three-stage strategy of inverse data augmentation, posterior-knowledge supervised fine-tuning, and diversity-aware reinforcement learning. (2) Downstream, a Relevance Verifier filters noise by synthesizing multi-source signals (e.g., OCR text, reviews) with chain-of-thought reasoning. Extensive offline experiments and online A/B testing show that LEAPS significantly enhances the conversational shopping experience, while its non-intrusive architecture preserves established short-text retrieval performance and enables low-cost integration with diverse back-ends. Fully deployed on Taobao AI Search since August 2025, LEAPS serves hundreds of millions of users monthly.

Cunxiang Wang, Jinhang Wu, Luxin Liu et al.

Commonsense knowledge graph reasoning(CKGR) is the task of predicting a missing entity given one existing and the relation in a commonsense knowledge graph (CKG). Existing methods can be classified into two categories generation method and selection method. Each method has its own advantage. We theoretically and empirically compare the two methods, finding the selection method is more suitable than the generation method in CKGR. Given the observation, we further combine the structure of neural Text Encoder and Knowledge Graph Embedding models to solve the selection method's two problems, achieving competitive results. We provide a basic framework and baseline model for subsequent CKGR tasks by selection methods.

Xusheng Luo, Luxin Liu, Yonghua Yang et al.

One of the ultimate goals of e-commerce platforms is to satisfy various shopping needs for their customers. Much efforts are devoted to creating taxonomies or ontologies in e-commerce towards this goal. However, user needs in e-commerce are still not well defined, and none of the existing ontologies has the enough depth and breadth for universal user needs understanding. The semantic gap in-between prevents shopping experience from being more intelligent. In this paper, we propose to construct a large-scale e-commerce cognitive concept net named "AliCoCo", which is practiced in Alibaba, the largest Chinese e-commerce platform in the world. We formally define user needs in e-commerce, then conceptualize them as nodes in the net. We present details on how AliCoCo is constructed semi-automatically and its successful, ongoing and potential applications in e-commerce.