Svitlana Volkova

CL
h-index49
24papers
4,616citations
Novelty40%
AI Score55

24 Papers

CLMar 15, 2022
Unsupervised Keyphrase Extraction via Interpretable Neural Networks

Rishabh Joshi, Vidhisha Balachandran, Emily Saldanha et al. · cmu

Keyphrase extraction aims at automatically extracting a list of "important" phrases representing the key concepts in a document. Prior approaches for unsupervised keyphrase extraction resorted to heuristic notions of phrase importance via embedding clustering or graph centrality, requiring extensive domain expertise. Our work presents a simple alternative approach which defines keyphrases as document phrases that are salient for predicting the topic of the document. To this end, we propose INSPECT -- an approach that uses self-explaining models for identifying influential keyphrases in a document by measuring the predictive impact of input phrases on the downstream task of the document topic classification. We show that this novel method not only alleviates the need for ad-hoc heuristics but also achieves state-of-the-art results in unsupervised keyphrase extraction in four datasets across two domains: scientific publications and news articles.

CLJul 2, 2024
ValueScope: Unveiling Implicit Norms and Values via Return Potential Model of Social Interactions

Chan Young Park, Shuyue Stella Li, Hayoung Jung et al. · cmu, uw

This study introduces ValueScope, a framework leveraging language models to quantify social norms and values within online communities, grounded in social science perspectives on normative structures. We employ ValueScope to dissect and analyze linguistic and stylistic expressions across 13 Reddit communities categorized under gender, politics, science, and finance. Our analysis provides a quantitative foundation showing that even closely related communities exhibit remarkably diverse norms. This diversity supports existing theories and adds a new dimension--community preference--to understanding community interactions. ValueScope not only delineates differing social norms among communities but also effectively traces their evolution and the influence of significant external events like the U.S. presidential elections and the emergence of new sub-communities. The framework thus highlights the pivotal role of social norms in shaping online interactions, presenting a substantial advance in both the theory and application of social norm studies in digital spaces.

AIApr 14, 2022
EXPERT: Public Benchmarks for Dynamic Heterogeneous Academic Graphs

Sameera Horawalavithana, Ellyn Ayton, Anastasiya Usenko et al.

Machine learning models that learn from dynamic graphs face nontrivial challenges in learning and inference as both nodes and edges change over time. The existing large-scale graph benchmark datasets that are widely used by the community primarily focus on homogeneous node and edge attributes and are static. In this work, we present a variety of large scale, dynamic heterogeneous academic graphs to test the effectiveness of models developed for multi-step graph forecasting tasks. Our novel datasets cover both context and content information extracted from scientific publications across two communities: Artificial Intelligence (AI) and Nuclear Nonproliferation (NN). In addition, we propose a systematic approach to improve the existing evaluation procedures used in the graph forecasting models.

LGJul 18, 2023
Anticipating Technical Expertise and Capability Evolution in Research Communities using Dynamic Graph Transformers

Sameera Horawalavithana, Ellyn Ayton, Anastasiya Usenko et al.

The ability to anticipate technical expertise and capability evolution trends globally is essential for national and global security, especially in safety-critical domains like nuclear nonproliferation (NN) and rapidly emerging fields like artificial intelligence (AI). In this work, we extend traditional statistical relational learning approaches (e.g., link prediction in collaboration networks) and formulate a problem of anticipating technical expertise and capability evolution using dynamic heterogeneous graph representations. We develop novel capabilities to forecast collaboration patterns, authorship behavior, and technical capability evolution at different granularities (e.g., scientist and institution levels) in two distinct research fields. We implement a dynamic graph transformer (DGT) neural architecture, which pushes the state-of-the-art graph neural network models by (a) forecasting heterogeneous (rather than homogeneous) nodes and edges, and (b) relying on both discrete -- and continuous -- time inputs. We demonstrate that our DGT models predict collaboration, partnership, and expertise patterns with 0.26, 0.73, and 0.53 mean reciprocal rank values for AI and 0.48, 0.93, and 0.22 for NN domains. DGT model performance exceeds the best-performing static graph baseline models by 30-80% across AI and NN domains. Our findings demonstrate that DGT models boost inductive task performance, when previously unseen nodes appear in the test data, for the domains with emerging collaboration patterns (e.g., AI). Specifically, models accurately predict which established scientists will collaborate with early career scientists and vice-versa in the AI domain.

76.5CLApr 17
Imperfectly Cooperative Human-AI Interactions: Comparing the Impacts of Human and AI Attributes in Simulated and User Studies

Myke C. Cohen, Mingqian Zheng, Neel Bhandari et al.

AI design characteristics and human personality traits each impact the quality and outcomes of human-AI interactions. However, their relative and joint impacts are underexplored in imperfectly cooperative scenarios, where people and AI only have partially aligned goals and objectives. This study compares a purely simulated dataset comprising 2,000 simulations and a parallel human subjects experiment involving 290 human participants to investigate these effects across two scenario categories: (1) hiring negotiations between human job candidates and AI hiring agents; and (2) human-AI transactions wherein AI agents may conceal information to maximize internal goals. We examine user Extraversion and Agreeableness alongside AI design characteristics, including Adaptability, Expertise, and chain-of-thought Transparency. Our causal discovery analysis extends performance-focused evaluations by integrating scenario-based outcomes, communication analysis, and questionnaire measures. Results reveal divergences between purely simulated and human study datasets, and between scenario types. In simulation experiments, personality traits and AI attributes were comparatively influential. Yet, with actual human subjects, AI attributes -- particularly transparency -- were much more impactful. We discuss how these divergences vary across different interaction contexts, offering crucial insights for the future of human-centered AI agents.

CLSep 6, 2024
Towards Safer Online Spaces: Simulating and Assessing Intervention Strategies for Eating Disorder Discussions

Louis Penafiel, Hsien-Te Kao, Isabel Erickson et al.

Eating disorders are complex mental health conditions that affect millions of people around the world. Effective interventions on social media platforms are crucial, yet testing strategies in situ can be risky. We present a novel LLM-driven experimental testbed for simulating and assessing intervention strategies in ED-related discussions. Our framework generates synthetic conversations across multiple platforms, models, and ED-related topics, allowing for controlled experimentation with diverse intervention approaches. We analyze the impact of various intervention strategies on conversation dynamics across four dimensions: intervention type, generative model, social media platform, and ED-related community/topic. We employ cognitive domain analysis metrics, including sentiment, emotions, etc., to evaluate the effectiveness of interventions. Our findings reveal that civility-focused interventions consistently improve positive sentiment and emotional tone across all dimensions, while insight-resetting approaches tend to increase negative emotions. We also uncover significant biases in LLM-generated conversations, with cognitive metrics varying notably between models (Claude-3 Haiku $>$ Mistral $>$ GPT-3.5-turbo $>$ LLaMA3) and even between versions of the same model. These variations highlight the importance of model selection in simulating realistic discussions related to ED. Our work provides valuable information on the complex dynamics of ED-related discussions and the effectiveness of various intervention strategies.

CLNov 23, 2025Code
Proactive Defense: Compound AI for Detecting Persuasion Attacks and Measuring Inoculation Effectiveness

Svitlana Volkova, Will Dupree, Hsien-Te Kao et al.

This paper introduces BRIES, a novel compound AI architecture designed to detect and measure the effectiveness of persuasion attacks across information environments. We present a system with specialized agents: a Twister that generates adversarial content employing targeted persuasion tactics, a Detector that identifies attack types with configurable parameters, a Defender that creates resilient content through content inoculation, and an Assessor that employs causal inference to evaluate inoculation effectiveness. Experimenting with the SemEval 2023 Task 3 taxonomy across the synthetic persuasion dataset, we demonstrate significant variations in detection performance across language agents. Our comparative analysis reveals significant performance disparities with GPT-4 achieving superior detection accuracy on complex persuasion techniques, while open-source models like Llama3 and Mistral demonstrated notable weaknesses in identifying subtle rhetorical, suggesting that different architectures encode and process persuasive language patterns in fundamentally different ways. We show that prompt engineering dramatically affects detection efficacy, with temperature settings and confidence scoring producing model-specific variations; Gemma and GPT-4 perform optimally at lower temperatures while Llama3 and Mistral show improved capabilities at higher temperatures. Our causal analysis provides novel insights into socio-emotional-cognitive signatures of persuasion attacks, revealing that different attack types target specific cognitive dimensions. This research advances generative AI safety and cognitive security by quantifying LLM-specific vulnerabilities to persuasion attacks and delivers a framework for enhancing human cognitive resilience through structured interventions before exposure to harmful content.

SISep 12, 2024
Modeling Information Narrative Detection and Evolution on Telegram during the Russia-Ukraine War

Patrick Gerard, Svitlana Volkova, Louis Penafiel et al.

Following the Russian Federation's full-scale invasion of Ukraine in February 2022, a multitude of information narratives emerged within both pro-Russian and pro-Ukrainian communities online. As the conflict progresses, so too do the information narratives, constantly adapting and influencing local and global community perceptions and attitudes. This dynamic nature of the evolving information environment (IE) underscores a critical need to fully discern how narratives evolve and affect online communities. Existing research, however, often fails to capture information narrative evolution, overlooking both the fluid nature of narratives and the internal mechanisms that drive their evolution. Recognizing this, we introduce a novel approach designed to both model narrative evolution and uncover the underlying mechanisms driving them. In this work we perform a comparative discourse analysis across communities on Telegram covering the initial three months following the invasion. First, we uncover substantial disparities in narratives and perceptions between pro-Russian and pro-Ukrainian communities. Then, we probe deeper into prevalent narratives of each group, identifying key themes and examining the underlying mechanisms fueling their evolution. Finally, we explore influences and factors that may shape the development and spread of narratives.

AIMar 3
Density-Guided Response Optimization: Community-Grounded Alignment via Implicit Acceptance Signals

Patrick Gerard, Svitlana Volkova

Language models deployed in online communities must adapt to norms that vary across social, cultural, and domain-specific contexts. Prior alignment approaches rely on explicit preference supervision or predefined principles, which are effective for well-resourced settings but exclude most online communities -- particularly those without institutional backing, annotation infrastructure, or organized around sensitive topics -- where preference elicitation is costly, ethically fraught, or culturally misaligned. We observe that communities already express preferences implicitly through what content they accept, engage with, and allow to persist. We show that this acceptance behavior induces measurable geometric structure in representation space: accepted responses occupy coherent, high-density regions that reflect community-specific norms, while rejected content falls in sparser or misaligned areas. We operationalize this structure as an implicit preference signal for alignment and introduce density-guided response optimization (DGRO), a method that aligns language models to community norms without requiring explicit preference labels. Using labeled preference data, we demonstrate that local density recovers pairwise community judgments, indicating that geometric structure encodes meaningful preference signal. We then apply DGRO in annotation-scarce settings across diverse communities spanning platform, topic, and language. DGRO-aligned models consistently produce responses preferred by human annotators, domain experts, and model-based judges over supervised and prompt-based baselines. We position DGRO as a practical alignment alternative for communities where explicit preference supervision is unavailable or misaligned with situated practices, and discuss the implications and risks of learning from emergent acceptance behavior.

CYApr 19, 2025
SOTOPIA-S4: a user-friendly system for flexible, customizable, and large-scale social simulation

Xuhui Zhou, Zhe Su, Sophie Feng et al. · allen-ai, cmu

Social simulation through large language model (LLM) agents is a promising approach to explore and validate hypotheses related to social science questions and LLM agents behavior. We present SOTOPIA-S4, a fast, flexible, and scalable social simulation system that addresses the technical barriers of current frameworks while enabling practitioners to generate multi-turn and multi-party LLM-based interactions with customizable evaluation metrics for hypothesis testing. SOTOPIA-S4 comes as a pip package that contains a simulation engine, an API server with flexible RESTful APIs for simulation management, and a web interface that enables both technical and non-technical users to design, run, and analyze simulations without programming. We demonstrate the usefulness of SOTOPIA-S4 with two use cases involving dyadic hiring negotiation and multi-party planning scenarios.

HCNov 1, 2024
Exploratory Models of Human-AI Teams: Leveraging Human Digital Twins to Investigate Trust Development

Daniel Nguyen, Myke C. Cohen, Hsien-Te Kao et al.

As human-agent teaming (HAT) research continues to grow, computational methods for modeling HAT behaviors and measuring HAT effectiveness also continue to develop. One rising method involves the use of human digital twins (HDT) to approximate human behaviors and socio-emotional-cognitive reactions to AI-driven agent team members. In this paper, we address three research questions relating to the use of digital twins for modeling trust in HATs. First, to address the question of how we can appropriately model and operationalize HAT trust through HDT HAT experiments, we conducted causal analytics of team communication data to understand the impact of empathy, socio-cognitive, and emotional constructs on trust formation. Additionally, we reflect on the current state of the HAT trust science to discuss characteristics of HAT trust that must be replicable by a HDT such as individual differences in trust tendencies, emergent trust patterns, and appropriate measurement of these characteristics over time. Second, to address the question of how valid measures of HDT trust are for approximating human trust in HATs, we discuss the properties of HDT trust: self-report measures, interaction-based measures, and compliance type behavioral measures. Additionally, we share results of preliminary simulations comparing different LLM models for generating HDT communications and analyze their ability to replicate human-like trust dynamics. Third, to address how HAT experimental manipulations will extend to human digital twin studies, we share experimental design focusing on propensity to trust for HDTs vs. transparency and competency-based trust for AI agents.

CYNov 23, 2025
Building Resilient Information Ecosystems: Large LLM-Generated Dataset of Persuasion Attacks

Hsien-Te Kao, Aleksey Panasyuk, Peter Bautista et al.

Organization's communication is essential for public trust, but the rise of generative AI models has introduced significant challenges by generating persuasive content that can form competing narratives with official messages from government and commercial organizations at speed and scale. This has left agencies in a reactive position, often unaware of how these models construct their persuasive strategies, making it more difficult to sustain communication effectiveness. In this paper, we introduce a large LLM-generated persuasion attack dataset, which includes 134,136 attacks generated by GPT-4, Gemma 2, and Llama 3.1 on agency news. These attacks span 23 persuasive techniques from SemEval 2023 Task 3, directed toward 972 press releases from ten agencies. The generated attacks come in two mediums, press release statements and social media posts, covering both long-form and short-form communication strategies. We analyzed the moral resonance of these persuasion attacks to understand their attack vectors. GPT-4's attacks mainly focus on Care, with Authority and Loyalty also playing a role. Gemma 2 emphasizes Care and Authority, while Llama 3.1 centers on Loyalty and Care. Analyzing LLM-generated persuasive attacks across models will enable proactive defense, allow to create the reputation armor for organizations, and propel the development of both effective and resilient communications in the information ecosystem.

AINov 23, 2025
Cross-Disciplinary Knowledge Retrieval and Synthesis: A Compound AI Architecture for Scientific Discovery

Svitlana Volkova, Peter Bautista, Avinash Hiriyanna et al.

The exponential growth of scientific knowledge has created significant barriers to cross-disciplinary knowledge discovery, synthesis and research collaboration. In response to this challenge, we present BioSage, a novel compound AI architecture that integrates LLMs with RAG, orchestrated specialized agents and tools to enable discoveries across AI, data science, biomedical, and biosecurity domains. Our system features several specialized agents including the retrieval agent with query planning and response synthesis that enable knowledge retrieval across domains with citation-backed responses, cross-disciplinary translation agents that align specialized terminology and methodologies, and reasoning agents that synthesize domain-specific insights with transparency, traceability and usability. We demonstrate the effectiveness of our BioSage system through a rigorous evaluation on scientific benchmarks (LitQA2, GPQA, WMDP, HLE-Bio) and introduce a new cross-modal benchmark for biology and AI, showing that our BioSage agents outperform vanilla and RAG approaches by 13\%-21\% powered by Llama 3.1. 70B and GPT-4o models. We perform causal investigations into compound AI system behavior and report significant performance improvements by adding RAG and agents over the vanilla models. Unlike other systems, our solution is driven by user-centric design principles and orchestrates specialized user-agent interaction workflows supporting scientific activities including but not limited to summarization, research debate and brainstorming. Our ongoing work focuses on multimodal retrieval and reasoning over charts, tables, and structured scientific data, along with developing comprehensive multimodal benchmarks for cross-disciplinary discovery. Our compound AI solution demonstrates significant potential for accelerating scientific advancement by reducing barriers between traditionally siloed domains.

AIJun 19, 2025
Exploring Big Five Personality and AI Capability Effects in LLM-Simulated Negotiation Dialogues

Myke C. Cohen, Zhe Su, Hsien-Te Kao et al. · allen-ai, cmu

This paper presents an evaluation framework for agentic AI systems in mission-critical negotiation contexts, addressing the need for AI agents that can adapt to diverse human operators and stakeholders. Using Sotopia as a simulation testbed, we present two experiments that systematically evaluated how personality traits and AI agent characteristics influence LLM-simulated social negotiation outcomes--a capability essential for a variety of applications involving cross-team coordination and civil-military interactions. Experiment 1 employs causal discovery methods to measure how personality traits impact price bargaining negotiations, through which we found that Agreeableness and Extraversion significantly affect believability, goal achievement, and knowledge acquisition outcomes. Sociocognitive lexical measures extracted from team communications detected fine-grained differences in agents' empathic communication, moral foundations, and opinion patterns, providing actionable insights for agentic AI systems that must operate reliably in high-stakes operational scenarios. Experiment 2 evaluates human-AI job negotiations by manipulating both simulated human personality and AI system characteristics, specifically transparency, competence, adaptability, demonstrating how AI agent trustworthiness impact mission effectiveness. These findings establish a repeatable evaluation methodology for experimenting with AI agent reliability across diverse operator personalities and human-agent team dynamics, directly supporting operational requirements for reliable AI systems. Our work advances the evaluation of agentic AI workflows by moving beyond standard performance metrics to incorporate social dynamics essential for mission success in complex operations.

CLOct 15, 2021
Identifying Causal Influences on Publication Trends and Behavior: A Case Study of the Computational Linguistics Community

Maria Glenski, Svitlana Volkova

Drawing causal conclusions from observational real-world data is a very much desired but challenging task. In this paper we present mixed-method analyses to investigate causal influences of publication trends and behavior on the adoption, persistence, and retirement of certain research foci -- methodologies, materials, and tasks that are of interest to the computational linguistics (CL) community. Our key findings highlight evidence of the transition to rapidly emerging methodologies in the research community (e.g., adoption of bidirectional LSTMs influencing the retirement of LSTMs), the persistent engagement with trending tasks and techniques (e.g., deep learning, embeddings, generative, and language models), the effect of scientist location from outside the US, e.g., China on propensity of researching languages beyond English, and the potential impact of funding for large-scale research programs. We anticipate this work to provide useful insights about publication trends and behavior and raise the awareness about the potential for causal inference in the computational linguistics and a broader scientific community.

HCSep 9, 2021
VAINE: Visualization and AI for Natural Experiments

Grace Guo, Maria Glenski, ZhuanYi Shaw et al.

Natural experiments are observational studies where the assignment of treatment conditions to different populations occurs by chance "in the wild". Researchers from fields such as economics, healthcare, and the social sciences leverage natural experiments to conduct hypothesis testing and causal effect estimation for treatment and outcome variables that would otherwise be costly, infeasible, or unethical. In this paper, we introduce VAINE (Visualization and AI for Natural Experiments), a visual analytics tool for identifying and understanding natural experiments from observational data. We then demonstrate how VAINE can be used to validate causal relationships, estimate average treatment effects, and identify statistical phenomena such as Simpson's paradox through two usage scenarios.

CLApr 23, 2021
Towards Trustworthy Deception Detection: Benchmarking Model Robustness across Domains, Modalities, and Languages

Maria Glenski, Ellyn Ayton, Robin Cosbey et al.

Evaluating model robustness is critical when developing trustworthy models not only to gain deeper understanding of model behavior, strengths, and weaknesses, but also to develop future models that are generalizable and robust across expected environments a model may encounter in deployment. In this paper we present a framework for measuring model robustness for an important but difficult text classification task - deceptive news detection. We evaluate model robustness to out-of-domain data, modality-specific features, and languages other than English. Our investigation focuses on three type of models: LSTM models trained on multiple datasets(Cross-Domain), several fusion LSTM models trained with images and text and evaluated with three state-of-the-art embeddings, BERT ELMo, and GloVe (Cross-Modality), and character-level CNN models trained on multiple languages (Cross-Language). Our analyses reveal a significant drop in performance when testing neural models on out-of-domain data and non-English languages that may be mitigated using diverse training data. We find that with additional image content as input, ELMo embeddings yield significantly fewer errors compared to BERT orGLoVe. Most importantly, this work not only carefully analyzes deception model robustness but also provides a framework of these analyses that can be applied to new models or extended datasets in the future.

CLApr 23, 2021
Evaluating Deception Detection Model Robustness To Linguistic Variation

Maria Glenski, Ellyn Ayton, Robin Cosbey et al.

With the increasing use of machine-learning driven algorithmic judgements, it is critical to develop models that are robust to evolving or manipulated inputs. We propose an extensive analysis of model robustness against linguistic variation in the setting of deceptive news detection, an important task in the context of misinformation spread online. We consider two prediction tasks and compare three state-of-the-art embeddings to highlight consistent trends in model performance, high confidence misclassifications, and high impact failures. By measuring the effectiveness of adversarial defense strategies and evaluating model susceptibility to adversarial attacks using character- and word-perturbed text, we find that character or mixed ensemble models are the most effective defenses and that character perturbation-based attack tactics are more successful.

CLMay 1, 2020
Evaluating Neural Machine Comprehension Model Robustness to Noisy Inputs and Adversarial Attacks

Winston Wu, Dustin Arendt, Svitlana Volkova

We evaluate machine comprehension models' robustness to noise and adversarial attacks by performing novel perturbations at the character, word, and sentence level. We experiment with different amounts of perturbations to examine model confidence and misclassification rate, and contrast model performance in adversarial training with different embedding types on two benchmark datasets. We demonstrate improving model performance with ensembling. Finally, we analyze factors that effect model behavior under adversarial training and develop a model to predict model errors during adversarial attacks.

HCApr 16, 2020
CrossCheck: Rapid, Reproducible, and Interpretable Model Evaluation

Dustin Arendt, Zhuanyi Huang, Prasha Shrestha et al.

Evaluation beyond aggregate performance metrics, e.g. F1-score, is crucial to both establish an appropriate level of trust in machine learning models and identify future model improvements. In this paper we demonstrate CrossCheck, an interactive visualization tool for rapid crossmodel comparison and reproducible error analysis. We describe the tool and discuss design and implementation details. We then present three use cases (named entity recognition, reading comprehension, and clickbait detection) that show the benefits of using the tool for model evaluation. CrossCheck allows data scientists to make informed decisions to choose between multiple models, identify when the models are correct and for which examples, investigate whether the models are making the same mistakes as humans, evaluate models' generalizability and highlight models' limitations, strengths and weaknesses. Furthermore, CrossCheck is implemented as a Jupyter widget, which allows rapid and convenient integration into data scientists' model development workflows.

STJul 1, 2019
Improved Forecasting of Cryptocurrency Price using Social Signals

Maria Glenski, Tim Weninger, Svitlana Volkova

Social media signals have been successfully used to develop large-scale predictive and anticipatory analytics. For example, forecasting stock market prices and influenza outbreaks. Recently, social data has been explored to forecast price fluctuations of cryptocurrencies, which are a novel disruptive technology with significant political and economic implications. In this paper we leverage and contrast the predictive power of social signals, specifically user behavior and communication patterns, from multiple social platforms GitHub and Reddit to forecast prices for three cyptocurrencies with high developer and community interest - Bitcoin, Ethereum, and Monero. We evaluate the performance of neural network models that rely on long short-term memory units (LSTMs) trained on historical price data and social data against price only LSTMs and baseline autoregressive integrated moving average (ARIMA) models, commonly used to predict stock prices. Our results not only demonstrate that social signals reduce error when forecasting daily coin price, but also show that the language used in comments within the official communities on Reddit (r/Bitcoin, r/Ethereum, and r/Monero) are the best predictors overall. We observe that models are more accurate in forecasting price one day ahead for Bitcoin (4% root mean squared percent error) compared to Ethereum (7%) and Monero (8%).

HCJul 25, 2018
Vulnerable to Misinformation? Verifi!

Alireza Karduni, Isaac Cho, Ryan Wesslen et al.

We present Verifi2, a visual analytic system to support the investigation of misinformation on social media. On the one hand, social media platforms empower individuals and organizations by democratizing the sharing of information. On the other hand, even well-informed and experienced social media users are vulnerable to misinformation. To address the issue, various models and studies have emerged from multiple disciplines to detect and understand the effects of misinformation. However, there is still a lack of intuitive and accessible tools that help social media users distinguish misinformation from verified news. In this paper, we present Verifi2, a visual analytic system that uses state-of-the-art computational methods to highlight salient features from text, social network, and images. By exploring news on a source level through multiple coordinated views in Verifi2, users can interact with the complex dimensions that characterize misinformation and contrast how real and suspicious news outlets differ on these dimensions. To evaluate Verifi2, we conduct interviews with experts in digital media, journalism, education, psychology, and computing who study misinformation. Our interviews show promising potential for Verifi2 to serve as an educational tool on misinformation. Furthermore, our interview results highlight the complexity of the problem of combating misinformation and call for more work from the visualization community.

CLMay 30, 2018
Identifying and Understanding User Reactions to Deceptive and Trusted Social News Sources

Maria Glenski, Tim Weninger, Svitlana Volkova

In the age of social news, it is important to understand the types of reactions that are evoked from news sources with various levels of credibility. In the present work we seek to better understand how users react to trusted and deceptive news sources across two popular, and very different, social media platforms. To that end, (1) we develop a model to classify user reactions into one of nine types, such as answer, elaboration, and question, etc, and (2) we measure the speed and the type of reaction for trusted and deceptive news sources for 10.8M Twitter posts and 6.2M Reddit comments. We show that there are significant differences in the speed and the type of reactions between trusted and deceptive news sources on Twitter, but far smaller differences on Reddit.

LGOct 17, 2017
Fishing for Clickbaits in Social Images and Texts with Linguistically-Infused Neural Network Models

Maria Glenski, Ellyn Ayton, Dustin Arendt et al.

This paper presents the results and conclusions of our participation in the Clickbait Challenge 2017 on automatic clickbait detection in social media. We first describe linguistically-infused neural network models and identify informative representations to predict the level of clickbaiting present in Twitter posts. Our models allow to answer the question not only whether a post is a clickbait or not, but to what extent it is a clickbait post e.g., not at all, slightly, considerably, or heavily clickbaity using a score ranging from 0 to 1. We evaluate the predictive power of models trained on varied text and image representations extracted from tweets. Our best performing model that relies on the tweet text and linguistic markers of biased language extracted from the tweet and the corresponding page yields mean squared error (MSE) of 0.04, mean absolute error (MAE) of 0.16 and R2 of 0.43 on the held-out test data. For the binary classification setup (clickbait vs. non-clickbait), our model achieved F1 score of 0.69. We have not found that image representations combined with text yield significant performance improvement yet. Nevertheless, this work is the first to present preliminary analysis of objects extracted using Google Tensorflow object detection API from images in clickbait vs. non-clickbait Twitter posts. Finally, we outline several steps to improve model performance as a part of the future work.