Alice Hutchings

Taro Tsuchiya, Haoxiang Yu, Tina Marjanov et al.

Telegram, initially a messaging app, has evolved into a platform where users can interact with various services through programmable applications, bots. Bots provide a wide range of uses, from moderating groups, helping with online shopping, to even executing trades in financial markets. However, Telegram has been increasingly associated with various illicit activities -- financial scams, stolen data, non-consensual image sharing, among others, raising concerns bots may be facilitating these operations. This paper is the first to characterize Telegram bots at scale, through the following contributions. First, we offer the largest general-purpose message dataset and the first bot dataset. Through snowball sampling from two published datasets, we uncover over 67,000 additional channels, 492 million messages, and 32,000 bots. Second, we develop a system to automatically interact with bots in order to extract their functionality. Third, based on their description, chat responses, and the associated channels, we classify bots into several domains. Fourth, we investigate the communities each bot serves, by analyzing supported languages, usage patterns (e.g., duration, reuse), and network topology. While our analysis discovers useful applications such as crowdsourcing, we also identify malicious bots (e.g., used for financial scams, illicit underground services) serving as payment gateways, referral systems, and malicious AI endpoints. By exhorting the research community to look at bots as software infrastructure, this work hopes to foster further research useful to content moderators, and to help interventions against illicit activities.

Luna Wang, Andrew Caines, Alice Hutchings

The curation of hate speech datasets involves complex design decisions that balance competing priorities. This paper critically examines these methodological choices in a diverse range of datasets, highlighting common themes and practices, and their implications for dataset reliability. Drawing on Max Weber's notion of ideal types, we argue for a reflexive approach in dataset creation, urging researchers to acknowledge their own value judgments during dataset construction, fostering transparency and methodological rigour.

Alice Hutchings, Sergio Pastrana

In this paper, we describe a new type of online fraud, referred to as 'eWhoring' by offenders. This crime script analysis provides an overview of the 'eWhoring' business model, drawing on more than 6,500 posts crawled from an online underground forum. This is an unusual fraud type, in that offenders readily share information about how it is committed in a way that is almost prescriptive. There are economic factors at play here, as providing information about how to make money from 'eWhoring' can increase the demand for the types of images that enable it to happen. We find that sexualised images are typically stolen and shared online. While some images are shared for free, these can quickly become 'saturated', leading to the demand for (and trade in) more exclusive 'packs'. These images are then sold to unwitting customers who believe they have paid for a virtual sexual encounter. A variety of online services are used for carrying out this fraud type, including email, video, dating sites, social media, classified advertisements, and payment platforms. This analysis reveals potential interventions that could be applied to each stage of the crime commission process to prevent and disrupt this crime type.