HCFeb 28, 2022
How Well Do My Results Generalize Now? The External Validity of Online Privacy and Security SurveysJenny Tang, Eleanor Birrell, Ada Lerner
Privacy and security researchers often rely on data collected through online crowdsourcing platforms such as Amazon Mechanical Turk (MTurk) and Prolific. Prior work -- which used data collected in the United States between 2013 and 2017 -- found that MTurk responses regarding security and privacy were generally representative for people under 50 or with some college education. However, the landscape of online crowdsourcing has changed significantly over the last five years, with the rise of Prolific as a major platform and the increasing presence of bots. This work attempts to replicate the prior results about the external validity of online privacy and security surveys. We conduct an online survey on MTurk (n=800), a gender-balanced survey on Prolific (n=800), and a representative survey on Prolific (n=800) and compare the responses to a probabilistic survey conducted by the Pew Research Center (n=4272). We find that MTurk response quality has degraded over the last five years, and our results do not replicate the earlier finding about the generalizability of MTurk responses. By contrast, we find that data collected through Prolific is generally representative for questions about user perceptions and experiences, but not for questions about security and privacy knowledge. We also evaluate the impact of Prolific settings, attention check questions, and statistical methods on the external validity of online surveys, and we develop recommendations about best practices for conducting online privacy and security surveys.
CRJan 4, 2022
Prospects for Improving Password SelectionEryn Ma, Summer Hasama, Eshaan Lumba et al.
User-chosen passwords remain essential to online security, and yet people continue to choose weak, insecure passwords. In this work, we investigate whether prospect theory, a behavioral model of how people evaluate risk, can provide insights into how users choose passwords and whether it can motivate new designs for password selection mechanisms that will nudge users to select stronger passwords. We ran a user study with 762 participants, and we found that an intervention guided by prospect theory -- which leverages the reference-dependence effect by framing selecting weak passwords as a loss relative to choosing a stronger password -- causes approximately 25% of users to improve the strength of their password (significantly more than alternative interventions) and reduced the final number of weak passwords by approximately 25%. We also evaluate the relation between user behavior and users' mental models of hacking and password attacks. These results provide guidance for designing and implementing account registration mechanisms that will significantly improve the strength of user-selected passwords, thereby leveraging insights from prospect theory to improve the security of systems that use password-based authentication.
CRSep 16, 2020
(Un)clear and (In)conspicuous: The right to opt-out of sale under CCPASean O'Connor, Ryan Nurwono, Aden Siebel et al.
The California Consumer Privacy Act (CCPA) -- which began enforcement on July 1, 2020 -- grants California users the affirmative right to opt-out of the sale of their personal information. In this work, we perform a series of observational studies to understand how websites implement this right. We perform two manual analyses of the top 500 U.S. websites (one conducted in July 2020 and a second conducted in January 2021) and classify how each site implements this new requirement. We also perform an automated analysis of the Top 5000 U.S. websites. We find that the vast majority of sites that implement opt-out mechanisms do so with a Do Not Sell link rather than with a privacy banner, and that many of the linked opt-out controls exhibit features such as nudging and indirect mechanisms (e.g., fillable forms). We then perform a pair of user studies with 4357 unique users (recruited from Google Ads and Amazon Mechanical Turk) in which we observe how users interact with different opt-out mechanisms and evaluate how the implementation choices we observed -- exclusive use of links, prevalent nudging, and indirect mechanisms -- affect the rate at which users exercise their right to opt-out of sale. We find that these design elements significantly deter interactions with opt-out mechanisms -- including reducing the opt-out rate for users who are uncomfortable with the sale of their information -- and that they reduce users' awareness of their ability to opt-out. Our results demonstrate the importance of regulations that provide clear implementation requirements in order empower users to exercise their privacy rights.
CRMar 14, 2020
Policy-Based Federated LearningKleomenis Katevas, Eugene Bagdasaryan, Jason Waterman et al.
In this paper we present PoliFL, a decentralized, edge-based framework that supports heterogeneous privacy policies for federated learning. We evaluate our system on three use cases that train models with sensitive user data collected by mobile phones - predictive text, image classification, and notification engagement prediction - on a Raspberry Pi edge device. We find that PoliFL is able to perform accurate model training and inference within reasonable resource and time budgets while also enforcing heterogeneous privacy policies.