HCMay 21, 2021
Experiencing Utopia. A Positive Approach to Design FictionJudith Dörrenbächer, Matthias Laschke, Diana Löffler et al.
Design Fiction is known for its provocative and often dystopian speculations about the future. In this paper, we present an alternative approach that focuses primarily on the positive. We propose to imagine, enact, and evaluate utopia with participants. By doing so, we react to four main critiques concerning Design Fiction: (1) its negativity, (2) its contextlessness, (3) its elitist authorship, and (4) its missing evaluation methods.
HCFeb 3, 2021
Design and Appropriation of Computer-supported Self-scheduling Practices in Healthcare Shift WorkAlarith Uhde, Matthias Laschke, Marc Hassenzahl
Shift scheduling impacts healthcare workers' well-being because it sets the frame for their social life and recreational activities. Since it is complex and time-consuming, it has become a target for automation. However, existing systems mostly focus on improving efficiency. The workers' needs and their active participation do not play a pronounced role. Contrasting this trend, we designed a social practice-based, worker-centered, and well-being-oriented self-scheduling system which gives healthcare workers more control during shift planning. In a following nine month appropriation study, we found that workers who were cautious about their social standing in the group or who had a more spontaneous personal lifestyle used our system less often than others. Moreover, we revealed several conflict prevention practices and suggest to shift the focus away from a competitive shift distribution paradigm towards supporting these pro-social practices. We conclude with guidelines to support individual planning practices, self-leadership, and for dealing with conflicts.
CYMar 11, 2020
Positive Work Practices. Opportunities and Challenges in Designing Meaningful Work-related TechnologyMatthias Laschke, Alarith Uhde, Marc Hassenzahl
Work is a rich source of meaning. However, beyond organizational changes, most approaches in the research field of Meaningful Work neglected the power of work-related technology to increase meaning. Using two cases as examples, this paper proposes a wellbeing-driven approach to the design of work-related technology. Despite the positive results of our cases, we argue that the use of technology as a means of increasing meaning in the workplace is still in its infancy.