CYMay 28, 2021
Are Privacy Dashboards Good for End Users? Evaluating User Perceptions and Reactions to Google's My Activity (Extended Version)Florian M. Farke, David G. Balash, Maximilian Golla et al.
Privacy dashboards and transparency tools help users review and manage the data collected about them online. Since 2016, Google has offered such a tool, My Activity, which allows users to review and delete their activity data from Google services. We conducted an online survey with $n = 153$ participants to understand if Google's My Activity, as an example of a privacy transparency tool, increases or decreases end-users' concerns and benefits regarding data collection. While most participants were aware of Google's data collection, the volume and detail was surprising, but after exposure to My Activity, participants were significantly more likely to be both less concerned about data collection and to view data collection more beneficially. Only $25\,\%$ indicated that they would change any settings in the My Activity service or change any behaviors. This suggests that privacy transparency tools are quite beneficial for online services as they garner trust with their users and improve their perceptions without necessarily changing users' behaviors. At the same time, though, it remains unclear if such transparency tools actually improve end user privacy by sufficiently assisting or motivating users to change or review data collection settings.
CRAug 2, 2020
Unacceptable, where is my privacy? Exploring Accidental Triggers of Smart SpeakersLea Schönherr, Maximilian Golla, Thorsten Eisenhofer et al.
Voice assistants like Amazon's Alexa, Google's Assistant, or Apple's Siri, have become the primary (voice) interface in smart speakers that can be found in millions of households. For privacy reasons, these speakers analyze every sound in their environment for their respective wake word like ''Alexa'' or ''Hey Siri,'' before uploading the audio stream to the cloud for further processing. Previous work reported on the inaccurate wake word detection, which can be tricked using similar words or sounds like ''cocaine noodles'' instead of ''OK Google.'' In this paper, we perform a comprehensive analysis of such accidental triggers, i.,e., sounds that should not have triggered the voice assistant, but did. More specifically, we automate the process of finding accidental triggers and measure their prevalence across 11 smart speakers from 8 different manufacturers using everyday media such as TV shows, news, and other kinds of audio datasets. To systematically detect accidental triggers, we describe a method to artificially craft such triggers using a pronouncing dictionary and a weighted, phone-based Levenshtein distance. In total, we have found hundreds of accidental triggers. Moreover, we explore potential gender and language biases and analyze the reproducibility. Finally, we discuss the resulting privacy implications of accidental triggers and explore countermeasures to reduce and limit their impact on users' privacy. To foster additional research on these sounds that mislead machine learning models, we publish a dataset of more than 1000 verified triggers as a research artifact.
CRMar 10, 2020
This PIN Can Be Easily Guessed: Analyzing the Security of Smartphone Unlock PINsPhilipp Markert, Daniel V. Bailey, Maximilian Golla et al.
In this paper, we provide the first comprehensive study of user-chosen 4- and 6-digit PINs (n=1220) collected on smartphones with participants being explicitly primed for device unlocking. We find that against a throttled attacker (with 10, 30, or 100 guesses, matching the smartphone unlock setting), using 6-digit PINs instead of 4-digit PINs provides little to no increase in security, and surprisingly may even decrease security. We also study the effects of blocklists, where a set of "easy to guess" PINs is disallowed during selection. Two such blocklists are in use today by iOS, for 4-digits (274 PINs) as well as 6-digits (2910 PINs). We extracted both blocklists compared them with four other blocklists, including a small 4-digit (27 PINs), a large 4-digit (2740 PINs), and two placebo blocklists for 4- and 6-digit PINs that always excluded the first-choice PIN. We find that relatively small blocklists in use today by iOS offer little or no benefit against a throttled guessing attack. Security gains are only observed when the blocklists are much larger, which in turn comes at the cost of increased user frustration. Our analysis suggests that a blocklist at about 10% of the PIN space may provide the best balance between usability and security.