Giovanni Quattrone

Shomik Jain, Davide Proserpio, Giovanni Quattrone et al.

There is a rumbling debate over the impact of gentrification: presumed gentrifiers have been the target of protests and attacks in some cities, while they have been welcome as generators of new jobs and taxes in others. Census data fails to measure neighborhood change in real-time since it is usually updated every ten years. This work shows that Airbnb data can be used to quantify and track neighborhood changes. Specifically, we consider both structured data (e.g. number of listings, number of reviews, listing information) and unstructured data (e.g. user-generated reviews processed with natural language processing and machine learning algorithms) for three major cities, New York City (US), Los Angeles (US), and Greater London (UK). We find that Airbnb data (especially its unstructured part) appears to nowcast neighborhood gentrification, measured as changes in housing affordability and demographics. Overall, our results suggest that user-generated data from online platforms can be used to create socioeconomic indices to complement traditional measures that are less granular, not in real-time, and more costly to obtain.

Giovanni Quattrone, Antonino Nocera, Licia Capra et al.

Airbnb is one of the most successful examples of sharing economy marketplaces. With rapid and global market penetration, understanding its attractiveness and evolving growth opportunities is key to plan business decision making. There is an ongoing debate, for example, about whether Airbnb is a hospitality service that fosters social exchanges between hosts and guests, as the sharing economy manifesto originally stated, or whether it is (or is evolving into being) a purely business transaction platform, the way hotels have traditionally operated. To answer these questions, we propose a novel market analysis approach that exploits customers' reviews. Key to the approach is a method that combines thematic analysis and machine learning to inductively develop a custom dictionary for guests' reviews. Based on this dictionary, we then use quantitative linguistic analysis on a corpus of 3.2 million reviews collected in 6 different cities, and illustrate how to answer a variety of market research questions, at fine levels of temporal, thematic, user and spatial granularity, such as (i) how the business vs social dichotomy is evolving over the years, (ii) what exact words within such top-level categories are evolving, (iii) whether such trends vary across different user segments and (iv) in different neighbourhoods.

Taha Yasseri, Giovanni Quattrone, Afra Mashhadi

In the recent years Wikis have become an attractive platform for social studies of the human behaviour. Containing millions records of edits across the globe, collaborative systems such as Wikipedia have allowed researchers to gain a better understanding of editors participation and their activity patterns. However, contributions made to Geo-wikis_wiki-based collaborative mapping projects_ differ from systems such as Wikipedia in a fundamental way due to spatial dimension of the content that limits the contributors to a set of those who posses local knowledge about a specific area and therefore cross-platform studies and comparisons are required to build a comprehensive image of online open collaboration phenomena. In this work, we study the temporal behavioural pattern of OpenStreetMap editors, a successful example of geo-wiki, for two European capital cities. We categorise different type of temporal patterns and report on the historical trend within a period of 7 years of the project age. We also draw a comparison with the previously observed editing activity patterns of Wikipedia.

Giovanni Quattrone, Emilio Ferrara, Pasquale De Meo et al.

Social (or folksonomic) tagging has become a very popular way to describe content within Web 2.0 websites. Unlike taxonomies, which overimpose a hierarchical categorisation of content, folksonomies enable end-users to freely create and choose the categories (in this case, tags) that best describe some content. However, as tags are informally defined, continually changing, and ungoverned, social tagging has often been criticised for lowering, rather than increasing, the efficiency of searching, due to the number of synonyms, homonyms, polysemy, as well as the heterogeneity of users and the noise they introduce. To address this issue, a variety of approaches have been proposed that recommend users what tags to use, both when labelling and when looking for resources. As we illustrate in this paper, real world folksonomies are characterized by power law distributions of tags, over which commonly used similarity metrics, including the Jaccard coefficient and the cosine similarity, fail to compute. We thus propose a novel metric, specifically developed to capture similarity in large-scale folksonomies, that is based on a mutual reinforcement principle: that is, two tags are deemed similar if they have been associated to similar resources, and vice-versa two resources are deemed similar if they have been labelled by similar tags. We offer an efficient realisation of this similarity metric, and assess its quality experimentally, by comparing it against cosine similarity, on three large-scale datasets, namely Bibsonomy, MovieLens and CiteULike.

Giovanni Quattrone, Licia Capra, Pasquale De Meo et al.

Social (or folksonomic) tagging has become a very popular way to describe content within Web 2.0 websites. However, as tags are informally defined, continually changing, and ungoverned, it has often been criticised for lowering, rather than increasing, the efficiency of searching. To address this issue, a variety of approaches have been proposed that recommend users what tags to use, both when labeling and when looking for resources. These techniques work well in dense folksonomies, but they fail to do so when tag usage exhibits a power law distribution, as it often happens in real-life folksonomies. To tackle this issue, we propose an approach that induces the creation of a dense folksonomy, in a fully automatic and transparent way: when users label resources, an innovative tag similarity metric is deployed, so to enrich the chosen tag set with related tags already present in the folksonomy. The proposed metric, which represents the core of our approach, is based on the mutual reinforcement principle. Our experimental evaluation proves that the accuracy and coverage of searches guaranteed by our metric are higher than those achieved by applying classical metrics.