Steven A. Moore

Hassan Khosravi, Paul Denny, Steven Moore et al.

Engaging students in creating novel content, also referred to as learnersourcing, is increasingly recognised as an effective approach to promoting higher-order learning, deeply engaging students with course material and developing large repositories of content suitable for personalized learning. Despite these benefits, some common concerns and criticisms are associated with learnersourcing (e.g., the quality of resources created by students, challenges in incentivising engagement and lack of availability of reliable learnersourcing systems), which have limited its adoption. This paper presents a framework that considers the existing learnersourcing literature, the latest insights from the learning sciences and advances in AI to offer promising future directions for developing learnersourcing systems. The framework is designed around important questions and human-AI partnerships relating to four key aspects: (1) creating novel content, (2) evaluating the quality of the created content, (3) utilising learnersourced contributions of students and (4) enabling instructors to support students in the learnersourcing process. We then present two comprehensive case studies that illustrate the application of the proposed framework in relation to two existing popular learnersourcing systems.

Steven Moore, Q. Vera Liao, Hariharan Subramonyam

To design with AI models, user experience (UX) designers must assess the fit between the model and user needs. Based on user research, they need to contextualize the model's behavior and potential failures within their product-specific data instances and user scenarios. However, our formative interviews with ten UX professionals revealed that such a proactive discovery of model limitations is challenging and time-intensive. Furthermore, designers often lack technical knowledge of AI and accessible exploration tools, which challenges their understanding of model capabilities and limitations. In this work, we introduced a failure-driven design approach to AI, a workflow that encourages designers to explore model behavior and failure patterns early in the design process. The implementation of fAIlureNotes, a designer-centered failure exploration and analysis tool, supports designers in evaluating models and identifying failures across diverse user groups and scenarios. Our evaluation with UX practitioners shows that fAIlureNotes outperforms today's interactive model cards in assessing context-specific model performance.