Yanyu Ren

Yukai Miao, Yu Bai, Li Chen et al.

Nowadays, the versatile capabilities of Pre-trained Large Language Models (LLMs) have attracted much attention from the industry. However, some vertical domains are more interested in the in-domain capabilities of LLMs. For the Networks domain, we present NetEval, an evaluation set for measuring the comprehensive capabilities of LLMs in Network Operations (NetOps). NetEval is designed for evaluating the commonsense knowledge and inference ability in NetOps in a multi-lingual context. NetEval consists of 5,732 questions about NetOps, covering five different sub-domains of NetOps. With NetEval, we systematically evaluate the NetOps capability of 26 publicly available LLMs. The results show that only GPT-4 can achieve a performance competitive to humans. However, some open models like LLaMA 2 demonstrate significant potential.

Hanyu Lai, Xiao Liu, Yanxiao Zhao et al.

We introduce ComputerRL, a framework for autonomous desktop intelligence that enables agents to operate complex digital workspaces skillfully. ComputerRL features the API-GUI paradigm, which unifies programmatic API calls and direct GUI interaction to address the inherent mismatch between machine agents and human-centric desktop environments. Scaling end-to-end RL training is crucial for improvement and generalization across diverse desktop tasks; however, it remains challenging due to environmental inefficiency and instability during extended training. To support scalable and robust training, we develop a distributed RL infrastructure capable of orchestrating thousands of parallel virtual desktop environments to accelerate large-scale online RL. Furthermore, we propose Entropulse, a training strategy that alternates reinforcement learning with supervised fine-tuning, effectively mitigating entropy collapse during extended training runs. We employ ComputerRL on open models GLM-4-9B-0414 and GLM-4.1V-9B-Thinking, and evaluate them on the OSWorld benchmark. The AutoGLM-OS-9B achieves a new state-of-the-art accuracy of 48.9%, demonstrating significant improvements for general agents in desktop automation. Our code and the new OfficeWorld benchmark are available at https://github.com/thudm/ComputerRL. The algorithm and framework are adopted in building AutoGLM (Liu et al., 2024b).

Yu Bai, Yukai Miao, Dawei Wang et al.

Retrieval-augmented generation (RAG) systems often rely on static retrieval, limiting adaptation to evolving intent and content drift. We introduce Dynamic Memory Alignment (DMA), an online learning framework that systematically incorporates multi-granularity human feedback to align ranking in interactive settings. DMA organizes document-, list-, and response-level signals into a coherent learning pipeline: supervised training for pointwise and listwise rankers, policy optimization driven by response-level preferences, and knowledge distillation into a lightweight scorer for low-latency serving. Throughout this paper, memory refers to the model's working memory, which is the entire context visible to the LLM for In-Context Learning. We adopt a dual-track evaluation protocol mirroring deployment: (i) large-scale online A/B ablations to isolate the utility of each feedback source, and (ii) few-shot offline tests on knowledge-intensive benchmarks. Online, a multi-month industrial deployment further shows substantial improvements in human engagement. Offline, DMA preserves competitive foundational retrieval while yielding notable gains on conversational QA (TriviaQA, HotpotQA). Taken together, these results position DMA as a principled approach to feedback-driven, real-time adaptation in RAG without sacrificing baseline capability.

Yuhan Guo, Lizhong Ding, Shihan Jia et al.

Explainable AI (XAI) builds trust in complex systems through model attribution methods that reveal the decision rationale. However, due to the absence of a unified optimal explanation, existing XAI methods lack a ground truth for objective evaluation and optimization. To address this issue, we propose Deep architecture-based Faith explainer (DeepFaith), a domain-free and model-agnostic unified explanation framework under the lens of faithfulness. By establishing a unified formulation for multiple widely used and well-validated faithfulness metrics, we derive an optimal explanation objective whose solution simultaneously achieves optimal faithfulness across these metrics, thereby providing a ground truth from a theoretical perspective. We design an explainer learning framework that leverages multiple existing explanation methods, applies deduplicating and filtering to construct high-quality supervised explanation signals, and optimizes both pattern consistency loss and local correlation to train a faithful explainer. Once trained, DeepFaith can generate highly faithful explanations through a single forward pass without accessing the model being explained. On 12 diverse explanation tasks spanning 6 models and 6 datasets, DeepFaith achieves the highest overall faithfulness across 10 metrics compared to all baseline methods, highlighting its effectiveness and cross-domain generalizability.

Yu Bai, Yukai Miao, Li Chen et al.

RAG systems face limitations when semantic relevance alone does not guarantee improved generation quality. This issue becomes particularly evident due to the sensitivity of large language models (LLMs) to the ordering of few-shot prompts, which can affect model performance. To address this challenge, aligning LLM outputs with human preferences using structured feedback, such as options to copy, regenerate, or dislike, offers a promising method for improvement. This feedback is applied to the entire list of inputs rather than giving specific ratings for individual documents, making it a Listwide Labels Learning-to-Rank task. To address this task, we propose Pistis-RAG, a new RAG framework designed with a content-centric approach to better align LLMs with human preferences. Pistis-RAG effectively utilizes human feedback, enhancing content ranking and generation quality. To validate our framework, we use public datasets to simulate human feedback, allowing us to evaluate and refine our method effectively. Experimental results indicate that Pistis-RAG improves alignment with human preferences relative to the baseline RAG system, showing a 6.06% increase in MMLU (English) and a 7.08% increase in C-EVAL (Chinese) accuracy metrics. These results highlight Pistis-RAG's effectiveness in overcoming the limitations associated with traditional RAG approaches.