Sharifa Alghowinem

Yubin Kim, Huili Chen, Sharifa Alghowinem et al. · mit

Affect understanding capability is essential for social robots to autonomously interact with a group of users in an intuitive and reciprocal way. However, the challenge of multi-person affect understanding comes from not only the accurate perception of each user's affective state (e.g., engagement) but also the recognition of the affect interplay between the members (e.g., joint engagement) that presents as complex, but subtle, nonverbal exchanges between them. Here we present a novel hybrid framework for identifying a parent-child dyad's joint engagement by combining a deep learning framework with various video augmentation techniques. Using a dataset of parent-child dyads reading storybooks together with a social robot at home, we first train RGB frame- and skeleton-based joint engagement recognition models with four video augmentation techniques (General Aug, DeepFake, CutOut, and Mixed) applied datasets to improve joint engagement classification performance. Second, we demonstrate experimental results on the use of trained models in the robot-parent-child interaction context. Third, we introduce a behavior-based metric for evaluating the learned representation of the models to investigate the model interpretability when recognizing joint engagement. This work serves as the first step toward fully unlocking the potential of end-to-end video understanding models pre-trained on large public datasets and augmented with data augmentation and visualization techniques for affect recognition in the multi-person human-robot interaction in the wild.

Kate Pearce, Sharifa Alghowinem, Cynthia Breazeal

As artificial intelligence (AI) becomes a prominent part of modern life, AI literacy is becoming important for all citizens, not just those in technology careers. Previous research in AI education materials has largely focused on the introduction of terminology as well as AI use cases and ethics, but few allow students to learn by creating their own machine learning models. Therefore, there is a need for enriching AI educational tools with more adaptable and flexible platforms for interested educators with any level of technical experience to utilize within their teaching material. As such, we propose the development of an open-source tool (Build-a-Bot) for students and teachers to not only create their own transformer-based chatbots based on their own course material, but also learn the fundamentals of AI through the model creation process. The primary concern of this paper is the creation of an interface for students to learn the principles of artificial intelligence by using a natural language pipeline to train a customized model to answer questions based on their own school curriculums. The model uses contexts given by their instructor, such as chapters of a textbook, to answer questions and is deployed on an interactive chatbot/voice agent. The pipeline teaches students data collection, data augmentation, intent recognition, and question answering by having them work through each of these processes while creating their AI agent, diverging from previous chatbot work where students and teachers use the bots as black-boxes with no abilities for customization or the bots lack AI capabilities, with the majority of dialogue scripts being rule-based. In addition, our tool is designed to make each step of this pipeline intuitive for students at a middle-school level. Further work primarily lies in providing our tool to schools and seeking student and teacher evaluations.

Jocelyn Shen, Yubin Kim, Mohit Hulse et al. · mit

Modeling empathy is a complex endeavor that is rooted in interpersonal and experiential dimensions of human interaction, and remains an open problem within AI. Existing empathy datasets fall short in capturing the richness of empathy responses, often being confined to in-lab or acted scenarios, lacking longitudinal data, and missing self-reported labels. We introduce a new multimodal dataset for empathy during personal experience sharing: the EmpathicStories++ dataset (https://mitmedialab.github.io/empathic-stories-multimodal/) containing 53 hours of video, audio, and text data of 41 participants sharing vulnerable experiences and reading empathically resonant stories with an AI agent. EmpathicStories++ is the first longitudinal dataset on empathy, collected over a month-long deployment of social robots in participants' homes, as participants engage in natural, empathic storytelling interactions with AI agents. We then introduce a novel task of predicting individuals' empathy toward others' stories based on their personal experiences, evaluated in two contexts: participants' own personal shared story context and their reflections on stories they read. We benchmark this task using state-of-the-art models to pave the way for future improvements in contextualized and longitudinal empathy modeling. Our work provides a valuable resource for further research in developing empathetic AI systems and understanding the intricacies of human empathy within genuine, real-world settings.

Sooyeon Jeong, Sharifa Alghowinem, Laura Aymerich-Franch et al.

A significant number of college students suffer from mental health issues that impact their physical, social, and occupational outcomes. Various scalable technologies have been proposed in order to mitigate the negative impact of mental health disorders. However, the evaluation for these technologies, if done at all, often reports mixed results on improving users' mental health. We need to better understand the factors that align a user's attributes and needs with technology-based interventions for positive outcomes. In psychotherapy theory, therapeutic alliance and rapport between a therapist and a client is regarded as the basis for therapeutic success. In prior works, social robots have shown the potential to build rapport and a working alliance with users in various settings. In this work, we explore the use of a social robot coach to deliver positive psychology interventions to college students living in on-campus dormitories. We recruited 35 college students to participate in our study and deployed a social robot coach in their room. The robot delivered daily positive psychology sessions among other useful skills like delivering the weather forecast, scheduling reminders, etc. We found a statistically significant improvement in participants' psychological wellbeing, mood, and readiness to change behavior for improved wellbeing after they completed the study. Furthermore, students' personality traits were found to have a significant association with intervention efficacy. Analysis of the post-study interview revealed students' appreciation of the robot's companionship and their concerns for privacy.