Xuan Shan

Xuan Shan, Chuanjie Liu, Yiqian Xia et al.

Deep matching models aim to facilitate search engines retrieving more relevant documents by mapping queries and documents into semantic vectors in the first-stage retrieval. When leveraging BERT as the deep matching model, the attention score across two words are solely built upon local contextualized word embeddings. It lacks prior global knowledge to distinguish the importance of different words, which has been proved to play a critical role in information retrieval tasks. In addition to this, BERT only performs attention across sub-words tokens which weakens whole word attention representation. We propose a novel Global Weighted Self-Attention (GLOW) network for web document search. GLOW fuses global corpus statistics into the deep matching model. By adding prior weights into attention generation from global information, like BM25, GLOW successfully learns weighted attention scores jointly with query matrix $Q$ and key matrix $K$. We also present an efficient whole word weight sharing solution to bring prior whole word knowledge into sub-words level attention. It aids Transformer to learn whole word level attention. To make our models applicable to complicated web search scenarios, we introduce combined fields representation to accommodate documents with multiple fields even with variable number of instances. We demonstrate GLOW is more efficient to capture the topical and semantic representation both in queries and documents. Intrinsic evaluation and experiments conducted on public data sets reveal GLOW to be a general framework for document retrieve task. It significantly outperforms BERT and other competitive baselines by a large margin while retaining the same model complexity with BERT.

Yusi Zhang, Chuanjie Liu, Angen Luo et al.

We study the problem of deep recall model in industrial web search, which is, given a user query, retrieve hundreds of most relevance documents from billions of candidates. The common framework is to train two encoding models based on neural embedding which learn the distributed representations of queries and documents separately and match them in the latent semantic space. However, all the exiting encoding models only leverage the information of the document itself, which is often not sufficient in practice when matching with query terms, especially for the hard tail queries. In this work we aim to leverage the additional information for each document from its co-click neighbour to help document retrieval. The challenges include how to effectively extract information and eliminate noise when involving co-click information in deep model while meet the demands of billion-scale data size for real time online inference. To handle the noise in co-click relations, we firstly propose a web-scale Multi-Intention Co-click document Graph(MICG) which builds the co-click connections between documents on click intention level but not on document level. Then we present an encoding framework MIRA based on Bert and graph attention networks which leverages a two-factor attention mechanism to aggregate neighbours. To meet the online latency requirements, we only involve neighbour information in document side, which can save the time-consuming query neighbor search in real time serving. We conduct extensive offline experiments on both public dataset and private web-scale dataset from two major commercial search engines demonstrating the effectiveness and scalability of the proposed method compared with several baselines. And a further case study reveals that co-click relations mainly help improve web search quality from two aspects: key concept enhancing and query term complementary.