Hongbo Lan

Ka I Chan, Hongbo Lan, Jun Fang et al.

Conflicts are common in text-based communication, particularly in intimate relationships, where misunderstandings can easily escalate into verbal aggression. To address this, we present SpeakSoftly, a system that applies Nonviolent Communication (NVC) principles to scaffold couples' conflict communication through LLM-powered just-in-time interventions. Informed by formative interviews with couples and NVC principles, we designed two core features: NVC-Prompt, which detects verbal aggression and suggests revisions to prevent escalation, and NVC-Guide, which analyzes dialogues to uncover users' feelings and needs, fostering self-awareness and perspective-taking. These features were implemented across three progressive intervention modes, each varying in intervention depth and tone: Basic Reminder, Neutral Guide, and Empathetic Guide. We conducted a mixed-methods user study with 18 couples across simulated and real-life conflict settings to evaluate the effectiveness of each mode. Results showed that Empathetic Guide significantly facilitated both behavioral and cognitive changes, while Neutral Guide was effective only for behavioral changes in simulated conflicts. In real-life conflicts, Neutral Guide showed distinct advantages due to lower cognitive load demands. We discuss the mechanisms behind these findings and propose design implications for in-situ interventions in high-stakes communication contexts.

Hongbo Lan, Zhenlin An, Haoyu Li et al.

This paper introduces \sysname, a system that accelerates vision-guided physical property reasoning to enable augmented visual cognition. \sysname minimizes the run-time latency of this reasoning pipeline through a combination of both algorithmic and systematic optimizations, including rapid geometric 3D reconstruction, efficient semantic feature fusion, and parallel view encoding. Through these simple yet effective optimizations, \sysname reduces the end-to-end latency of this reasoning pipeline from 10--20 minutes to less than 6 seconds. A head-to-head comparison on the ABO dataset shows that \sysname achieves this 62.9$\times$--287.2$\times$ speedup while not only reaching on-par (and sometimes slightly better) object-level physical property estimation accuracy(e.g. mass), but also demonstrating superior performance in material segmentation and voxel-level inference than two SOTA baselines. We further combine gaze-tracking with \sysname to localize the object of interest in cluttered, real-world environments, streamlining the physical property reasoning on smart glasses. The case study with Meta Aria Glasses conducted at an IKEA furniture store demonstrates that \sysname achives consistently high performance compared to controlled captures, providing robust property estimations even with fewer views in real-world scenarios.