HCJan 15, 2021
Directed Diversity: Leveraging Language Embedding Distances for Collective Creativity in Crowd IdeationSamuel Rhys Cox, Yunlong Wang, Ashraf Abdul et al.
Crowdsourcing can collect many diverse ideas by prompting ideators individually, but this can generate redundant ideas. Prior methods reduce redundancy by presenting peers' ideas or peer-proposed prompts, but these require much human coordination. We introduce Directed Diversity, an automatic prompt selection approach that leverages language model embedding distances to maximize diversity. Ideators can be directed towards diverse prompts and away from prior ideas, thus improving their collective creativity. Since there are diverse metrics of diversity, we present a Diversity Prompting Evaluation Framework consolidating metrics from several research disciplines to analyze along the ideation chain - prompt selection, prompt creativity, prompt-ideation mediation, and ideation creativity. Using this framework, we evaluated Directed Diversity in a series of a simulation study and four user studies for the use case of crowdsourcing motivational messages to encourage physical activity. We show that automated diverse prompting can variously improve collective creativity across many nuanced metrics of diversity.
SIAug 26, 2020
Helping Users Tackle Algorithmic Threats on Social Media: A Multimedia Research AgendaChristian von der Weth, Ashraf Abdul, Shaojing Fan et al.
Participation on social media platforms has many benefits but also poses substantial threats. Users often face an unintended loss of privacy, are bombarded with mis-/disinformation, or are trapped in filter bubbles due to over-personalized content. These threats are further exacerbated by the rise of hidden AI-driven algorithms working behind the scenes to shape users' thoughts, attitudes, and behavior. We investigate how multimedia researchers can help tackle these problems to level the playing field for social media users. We perform a comprehensive survey of algorithmic threats on social media and use it as a lens to set a challenging but important research agenda for effective and real-time user nudging. We further implement a conceptual prototype and evaluate it with experts to supplement our research agenda. This paper calls for solutions that combat the algorithmic threats on social media by utilizing machine learning and multimedia content analysis techniques but in a transparent manner and for the benefit of the users.
HCFeb 21, 2014
Analysing Parallel and Passive Web Browsing Behavior and its Effects on Website MetricsChristian von der Weth, Manfred Hauswirth
Getting deeper insights into the online browsing behavior of Web users has been a major research topic since the advent of the WWW. It provides useful information to optimize website design, Web browser design, search engines offerings, and online advertisement. We argue that new technologies and new services continue to have significant effects on the way how people browse the Web. For example, listening to music clips on YouTube or to a radio station on Last.fm does not require users to sit in front of their computer. Social media and networking sites like Facebook or micro-blogging sites like Twitter have attracted new types of users that previously were less inclined to go online. These changes in how people browse the Web feature new characteristics which are not well understood so far. In this paper, we provide novel and unique insights by presenting first results of DOBBS, our long-term effort to create a comprehensive and representative dataset capturing online user behavior. We firstly investigate the concepts of parallel browsing and passive browsing, showing that browsing the Web is no longer a dedicated task for many users. Based on these results, we then analyze their impact on the calculation of a user's dwell time -- i.e., the time the user spends on a webpage -- which has become an important metric to quantify the popularity of websites.
IRJul 5, 2013
Finding Information Through Integrated Ad-Hoc Socializing in the Virtual and Physical WorldChristian von der Weth, Manfred Hauswirth
Despite the services of sophisticated search engines like Google, there are a number of interesting information sources which are useful but largely inaccessible to current Web users. These information sources are often ad-hoc, location-specific and only useful for users over short periods of time, or relate to tacit knowledge of users or implicit knowledge in crowds. The solution presented in this paper addresses these problems by introducing an integrated concept of "location" and "presence" across the physical and virtual worlds enabling ad-hoc socializing of users interested in, or looking for similar information. While the definition of presence in the physical world is straightforward - through a spatial location and vicinity at a certain point in time - their definitions in the virtual world are neither obvious nor trivial. Based on a detailed analysis we provide an integrated spatial model spanning both worlds which enables us to define presence of users in a unified way. This integrated model allows us to enable ad-hoc socializing of users browsing the Web with users in the physical world specific to their joint information needs and allows us to unlock the untapped information sources mentioned above. We describe a proof-of-concept implementation of our model and provide an empirical analysis based on real-world experiments.
HCJul 5, 2013
DOBBS: Towards a Comprehensive Dataset to Study the Browsing Behavior of Online UsersChristian von der Weth, Manfred Hauswirth
The investigation of the browsing behavior of users provides useful information to optimize web site design, web browser design, search engines offerings, and online advertisement. This has been a topic of active research since the Web started and a large body of work exists. However, new online services as well as advances in Web and mobile technologies clearly changed the meaning behind "browsing the Web" and require a fresh look at the problem and research, specifically in respect to whether the used models are still appropriate. Platforms such as YouTube, Netflix or last.fm have started to replace the traditional media channels (cinema, television, radio) and media distribution formats (CD, DVD, Blu-ray). Social networks (e.g., Facebook) and platforms for browser games attracted whole new, particularly less tech-savvy audiences. Furthermore, advances in mobile technologies and devices made browsing "on-the-move" the norm and changed the user behavior as in the mobile case browsing is often being influenced by the user's location and context in the physical world. Commonly used datasets, such as web server access logs or search engines transaction logs, are inherently not capable of capturing the browsing behavior of users in all these facets. DOBBS (DERI Online Behavior Study) is an effort to create such a dataset in a non-intrusive, completely anonymous and privacy-preserving way. To this end, DOBBS provides a browser add-on that users can install, which keeps track of their browsing behavior (e.g., how much time they spent on the Web, how long they stay on a website, how often they visit a website, how they use their browser, etc.). In this paper, we outline the motivation behind DOBBS, describe the add-on and captured data in detail, and present some first results to highlight the strengths of DOBBS.